A bar/lounge, a snack bar/deli, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and a reception hall are onsite. Housekeeping is available on request.
Ibis Santos Gonzaga Praia offers 160 air-conditioned accommodations with minibars and hair dryers. Televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers laundry facilities, a front-desk safe, and an elevator.
Ibis Santos Gonzaga Praia is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 49 for adults and BRL 24.50 for children
A bar/lounge
Snack bar/deli
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Outdoors
On the beach
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
10 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
LED lighting
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 76.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 49.00 for adults and BRL 24.50 for children
Pet fee: BRL 76.50 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ibis Santos Gonzaga Hotel
Ibis Gonzaga Hotel
Ibis Gonzaga
ibis Santos
Ibis Santos Gonzaga Praia Hotel
Ibis Santos Gonzaga Praia Santos
Ibis Santos Gonzaga Praia Hotel Santos
Ibis Santos Gonzaga Praia Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice time. Room clean and A/C worked well. Quiet rooms, close to beach and mall and restaurants.
Randy
Stayed 1 night in Jun 2024
6/10 Okay
Randy
Business traveler
Jun 25, 2024
Liked: Cleanliness, staff & service
The Hotel was in nice location near the beach and many restaurants and shopping. Hotel was clean, Parking was expensive and you can't leave and then come back on your own or you pay additional.
Room was ok. Nothing special. A bit small. shower wasn't great and leaked water on floor. There was very little soap and no wash cloths. We had to ask for extra pillows. Only had 2 on bed when we checked in. Not sure if it's cultural thing but they had sheet on mattress that wasn't fitted sheet. A/C worked good.
Only book this place if absolutely nothing else is available. The only thing that it has going for it is the close location near Gonzaga beach. No hand towels are provided. The wifi is terrible. The pillows were so bad that we had to go to a store and buy replacements. Water was leaking from the ceiling in the bathroom. The TV remote for the tiny TV barely worked. We had to buy soap because the supplied soap bars were barely usable. The tail light of my car was ripped off somehow in the paid valet parking lot. The hotel looks nice on the outside and appears like it would be a great place to stay. This is a quintessential example of a hotel brand that does not care about their product. Needless to say, I will not be back.
I was very happy with my choice. Will stay again.
Staff was very professiona and the hotel bedroom was good enough for my husband and I. Bedroom was very small, but for the price we paid it was perfect
The Ibis Santos is an ideal hotel in the center of Santos, it offers functional rooms, very friendly staff and an optional breakfast buffet. The beach and the promenade are across the street. There are plenty of stores, restaurants and bars in walkable distance.