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Comfort Hotel Santos

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Hotel Santos

Indoor pool
Front of property - evening/night
Comfort Double Room, 1 Double Bed | Living area
Aerial view
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • Laundry
  • Breakfast included

Explore the area

Map
Avenida Rei Alberto I, 177 181, Ponta da Praia, Santos, 11030-381
  • Santos Aquarium
    13 min walk
  • Ponta da Praia Beach
    13 min walk
  • Santos Convention Center
    17 min walk
  • Santos (SSZ)
    96 min drive

Room options

View all photos for Superior Queen Nao Fumante

Superior Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free WiFi

Superior Queen Nao Fumante

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double Room

Premier Double Room | Living area

Premier Double Room

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Superior Queen Nao Fumante

Suite Superior Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free WiFi

Suite Superior Queen Nao Fumante

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, blackout drapes, free WiFi

Family Suite

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed | Living area

Comfort Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible | Minibar, in-room safe, blackout drapes, free WiFi

Standard Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Nao Fumante

Superior Twin Nao Fumante | Minibar, in-room safe, blackout drapes, free WiFi

Superior Twin Nao Fumante

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Luxo Queen Nao Fumante

Suite Luxo Queen Nao Fumante | Minibar, in-room safe, blackout drapes, free WiFi

Suite Luxo Queen Nao Fumante

  • 344 sq ft
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Novotel Santos Gonzaga

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (950)
The price is $92
per night
$94 total
includes taxes & fees
Jan 12 - Jan 13
Novotel Santos Gonzaga

About this property

Comfort Hotel Santos

3-star hotel in Ponta da Praia
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, a rooftop terrace, and valet parking.
Comfort Hotel Santos offers 161 air-conditioned accommodations with minibars and laptop-compatible safes. This Santos hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a steam room.
Comfort Hotel Santos features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This beach hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Comfort Hotel Santos is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante Comfort Hotel - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (BRL 35 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Comfort Hotel

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 153 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 153 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Comfort Hotel Santos
Comfort Santos
Comfort Hotel Santos Brazil
Comfort Hotel Santos Hotel
Comfort Hotel Santos Santos
Comfort Hotel Santos Hotel Santos

Comfort Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 561 reviews" "
Rating 8 - Good. 203 out of 561 reviews" "
Rating 6 - Okay. 40 out of 561 reviews" "
Rating 4 - Poor. 15 out of 561 reviews" "
Rating 2 - Terrible. 8 out of 561 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Good internet, good breakfast, helpful staff. Located 2 blocks from the main street and beach.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and ideal for Blue Med centre.
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really nice
Stayed 11 nights in Mar 2024

10/10 Excellent

Yelena

Traveled with partner
Room big and clean. But staff unfriendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Rubem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

ROBERTA LIMA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the staff were very polite and accommodating. Special mention to Filipe at reception / hotel entrance who paid our taxi , as the taxi’s card machine did not work . He was very kind and trusting as it took one hour or so until we could pay him back . Compared to other hotels we stayed in santos , this had an organised breakfast ; very clean rooms and obliging and pleasant staff .
Stayed 13 nights in Dec 2023

10/10 Excellent

Stephen, Halifax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities
I would give 6 stars for friendlyness and helpfulness of the crew if I could. The building maintenance needs a few touches like refreshing some ceiling paint here and there, and a bit more attention to cleaning, but nothing serious. Suggestions: provide 2 towels per guest as standard (to dry long hair), and make outlet adapters available if required.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mauricio

Stayed 1 night in Jul 2023

6/10 Okay

Aram

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Eric, Kennesaw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel at the last minute due to an impulse decision to stay in Santos a few days after taking a MSC cruise. I did not have any high expectations but just wanted a place to stay near the beaches. I was pleasantly surprised by this property. They offer a very good included hot breakfast including omeletes and tapioca made to order along with a gym and a surprising lively rooftop bar at night. Paid parking is also available. This location is NOT in the center of the beach area and is not beach front. It's located more or less after passing the beaches and sits about a block away from the beach. Therefore, we used Uber to get to the center of the action but it was only about a 7-8 minute ride. In fact we rented electric scooters to get back to the hotel. would stay here again without hesitation. he beach area is very nice and safe. But be aware that the staff does not speak English.
Stayed 2 nights in Mar 2023

10/10 Excellent

Obada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecho.....

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people are so friendly and prompt to help you when you need. That's my third time in this hotel. Will come back again
Stayed 12 nights in Jun 2022

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff ( very accommodating); willingness to help with a big smile in their faces!
Stayed 1 night in Dec 2021

8/10 Good

Andre

Traveled with family
Liked: Staff & service, room comfort
Good location at a fair price
Very friendly staff , excellent breakfast , the installations are a little dirty and not very well maintained , but overall it an excellent cost benefit
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT recommend
Do Not recommend the hotel. Staff is not well informed and give wrong information all the time. The food is horrendous! Tv dinner room service with horrible food! Served freeze burned ice cream that was crumbly and made me almost choke on it! Old bread served at breakfast. Egg shells in the breakfast scrumbled eggs. Old used mask found under my bed indicating the cleaning service was not professional! Dirty bed sheets with holes on it. Bad sound insolation between rooms! Could hear the neighbors snoring loudly during the night! No iron to press my clothes. No bellboy to carry the luggage to the room. The only good things about this hotel is the location, bottled water at breakfast, and excellent air conditioning.
Stayed 4 nights in Dec 2020

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Messy service. People giving wrong information more than twice. Horrendous room service. TV dinner in a very thin tin foil partitioned tray. Plastic fork and knife. The beef was the hardest piece of meat I have ever had!
Stayed 3 nights in Dec 2020

10/10 Excellent

DEBORA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a one night stay
Stayed 1 night in Jun 2019

8/10 Good

George, London

Liked: Cleanliness, staff & service, room comfort
Close walk to all of Santos Beach areas
One disappointment for me a British Older man was the lack of Kettle in the Room to make a cup of Tea. This is as far as I'm concerned a must, but on telling the staff all they could say was go to the restaurant and they will boil you some water!!! Not good enough !! Not open at 5am !!
Stayed 4 nights in Jan 2018

8/10 Good

roberto, las vegas nv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for santos.
I was born and raised in santos and have stayed in all the hotels and i go back every year for the last 15 years and hands down thats the best hotel/location,its a very nice area I will be staying there from now on,clean hotel with everything you need and amazing staff,and please tip valet attendants,they are amazing.
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff. Cleanjng and room service were slow and caused an inconvience
Stayed 3 nights in Dec 2017