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Bourbon Convention Hotel Santos

4.0 star property

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Photo gallery for Bourbon Convention Hotel Santos

Outdoor pool
Reception
Property amenity
Property amenity
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking available
  • Air conditioning
  • Gym

Explore the area

Map
Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, SP, 11060-300
  • Miramar Shopping Center
    ‪1 min walk‬
  • Shopping Parque Balneário
    ‪3 min walk‬
  • Gonzaga Beach
    ‪4 min walk‬
  • Santos (SSZ)
    ‪80 min walk‬

Room options

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed, 1 Twin Bed and 1 Twin Murphy Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premier Double Room

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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The price is $71
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$80 total
includes taxes & fees
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About this property

Bourbon Convention Hotel Santos

4-star Santos resort, connected to a shopping center in Gonzaga
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free resort. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a complimentary children's club are onsite. Housekeeping is available once per stay.
Bourbon Convention Hotel Santos offers 240 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Santos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Bourbon Convention Hotel Santos provides an outdoor pool and a fitness center. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 41 meeting rooms. Event facilities measuring 29063 square feet (2700 square meters) include conference space. This family-friendly resort also offers a complimentary children's club, an arcade/game room, and tour/ticket assistance. Parking is available onsite for a surcharge.

Bourbon Convention Hotel Santos is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:00 AM.
Restaurante The Garden - Onsite buffet restaurant.
First Bar - Onsite bar. Happy hour is offered. Open daily.
Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • First Bar
  • Pool Bar
  • Restaurante The Garden

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 29,063 square feet of conference space
  • 41 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Convention Santos
Bourbon Santos Convention Hotel
Bourbon Convention Hotel Santos Resort
Bourbon Convention Hotel Santos Santos
Bourbon Convention Hotel Santos Resort Santos

Bourbon Convention Hotel Santos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 540 reviews
Rating 8 - Good. 173 out of 540 reviews
Rating 6 - Okay. 37 out of 540 reviews
Rating 4 - Poor. 16 out of 540 reviews
Rating 2 - Terrible. 11 out of 540 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again.
Stayed 1 night in Feb 2022

6/10 Okay

Siyar

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
We didn’t get water and night time 130 am we went out side of the hotel and brought water , we were dying , the staff were not friendly at all
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel declines
The hotel used to be better. They used covid-19 as an excuse to reduce services and amenities, but the price was not reduced... Their restaurant menu used to be great and now is very boring and limited with the same menu for room service and for eating at the restaurant. The hotel used to have 2 different menus, one for eating at the restaurant and one for room service. No more pens and little notepads in the rooms. Very noisy room with no noise insolation from the room upstairs our room. The hotel used to be great and has significantly declined this year. Disappointing!
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Excellent stay - such a comfortable hotel
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great simple hotel next to beach and the mall. The location was ideal for my 2 days in Santos. I found it very annoying that they were always out of fruit-infused water in the reception, and when I'd ask about getting more, nothing would happen. However, I loved the pool and was able to swim laps in the evening under the stars with great Brazilian music. They also kept my bag for me after I had checked out so I could enjoy the day before my bus ride. The breakfast was stellar as well, but the line for eggs/tapioca was pretty long and slow; it is kind of mind blowing they only have two people working the station despite the breakfast being served to crowds in a giant conference room. The breakfast staff was patient and kind though and did not seemed frustrated or overwhelmed, despite the crowds. I got a great last-minute deal for this hotel so it was no surprise I had twin beds, no view (literally curtains over a wall on one side to make it look like a window! ha!) out of a sliver of a window, and a wheelchair-accessible bathroom (making for a super low sink, etc. - though I'm happy to report this hotel has great wheelchair accessible bathrooms!). If you are looking for a room with a view you should probably go elsewhere. They had CNN though so I was a happy camper...good to get caught up on the world every once in a while! Overall I'd give this hotel an A-. If they could keep the spa water jug filled in the reception it has potential to feel like more of a first-class hotel.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2019

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice.
Fantastic hotel, breakfast superb, comfortable bed and pillows. WiFi excellent. Good location. Plenty of good restaurants close by. Only grip, no tea and coffee making facilities in the room. Which you would expect for the price.
Stayed 3 nights in Feb 2019

8/10 Good

Alessandra, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very convenient location
enjoyable and people are very nice. Location close to mall is extremely helpful
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional
This hotel was very clean. Nothing too luxurious, but completely functional. I would stay here again.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in my hometown
Good experience. To make it great, hotel could improve services at the pool. Hard to find towels during the day. I am from Santos and I was able to make my family enjoys the city as much as I do.

10/10 Excellent

john, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mendes Hotel is highly recommended
enjoyed it, I will be back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Santos
My experience staying at the Mendez Plaza was a great overall experience. The rooms were spacious, comfortable and clean just as I'm come to expect from hotels in the United States. The employees and signage made things easy for an English-only speaking traveler. Nice pool, breakfast buffet and exercise facility. My brother stayed at the Parque Balneário during the same trip and although it was closer to the beach, the Mendez Plaza has much nicer rooms.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

George, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip
Excellent room, good food with high variety, staff is customer oriented.

10/10 Excellent

Thiago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

RODRIGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

VAGNER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

GISELE BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024