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Radisson Hotel Santo Domingo

4.5 star property

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Photo gallery for Radisson Hotel Santo Domingo

Lounge
Exterior
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Lobby sitting area
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Presidente Gonzalez #10 Esq Tiradentes, Santo Domingo, Distrito Nacional, 10124
  • Agora Mall
    ‪3 min drive‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Blue Mall
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel Santo Domingo

4.5-star Santo Domingo hotel, connected to a shopping center in Downtown Santo Domingo
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a nightclub. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Radisson Hotel Santo Domingo offers 175 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Radisson Hotel Santo Domingo features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 32 square feet (3 square meters) include a conference center. This luxury hotel also offers a nightclub, a terrace, and multilingual staff. Guests can use the health club at a partner property.

Radisson Hotel Santo Domingo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Festival Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Tropical Restaurant - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Festival Restaurant
  • Tropical Restaurant

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (32 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Naco
Hotel Plaza Naco
Hotel Plaza Naco Santo Domingo
Naco Hotel
Plaza Naco
Plaza Naco Hotel
Plaza Naco Santo Domingo
Radisson Hotel Santo Domingo
Radisson Santo Domingo
Radisson Santo Domingo
Radisson Hotel Santo Domingo Hotel
Radisson Hotel Santo Domingo Santo Domingo
Radisson Hotel Santo Domingo Hotel Santo Domingo

Radisson Hotel Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

celides

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I don't like
Stayed 4 nights in Dec 2024

10/10 Excellent

Mercedes

Traveled with family
Great location. Great room.
Stayed 1 night in Dec 2024

10/10 Excellent

Lucia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

8/10 Good

Yessica, Bronx

Traveled with family
Liked: Staff & service, amenities
Pro: Staff were amazing, extremely helpful. The hotel is located in a great safe area, right around the corner to Plaza Naco, a small shopping center that is very convenient. The hotel itself is very nice. Beautiful sleek lobby. Hotel was very clean. Food at the hotel is really good. The day we arrived it was pouring all day so we did not leave the hotel that day and ate multiple times from their restaurant and bar menu. Food was really good but on the expensive side. Cons: ventilation in the rooms is not good. If the AC is off for a few hours the rooms get very humid and wet, yes, actually wet. The floor stays wet, the bed feels bed. We had two change of rooms because of the ventilation issues in our initial room. The technician explained to me their ventilation issue. Overall it was a great stay. I would definitely stay at the property again as long as the ventilation issue is resolved.
Stayed 6 nights in Dec 2024

10/10 Excellent

Julenny

Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Otilio

Stayed 7 nights in Nov 2024

4/10 Poor

Noah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Q
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel, Santo Domingoo

Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Stayed 2 nights in Nov 2024

8/10 Good

Onedo

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawlyn

Stayed 2 nights in Nov 2024

10/10 Excellent

jose

Great as always
Stayed 1 night in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean, however the toilet wasnt flushing properly. We had it looked at twice and the problem persisted. Unfortunately, in our last night we came to our room and it was never cleaned so had to call the concierge for clean towels. The hotel is in a great location, but it felt more like a room of an apartment than of a hotel. Not sure I will stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Erick

U
Stayed 2 nights in Dec 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Bad service
Stayed 1 night in Dec 2024

10/10 Excellent

Rica

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Maria Teresa

Business traveler
Disliked: Staff & service
Nothing wrong with the property, but the reception staff was extremely rude, and the though the reservation was arranged by Expedia to be paid at the end of the stay, they charged it beforehand to "secure" the room, and charged it again at check in. The first charge is has not been reversed to my account yet and it is still showing "in transit". Keep away from people who does not respect your money and use deceptive marketing to lure you in.
Stayed 2 nights in Nov 2024

8/10 Good

Carlos, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good Hotel for business travel, needs a bit of update on bathrooms faucets
Stayed 1 night in Dec 2024

8/10 Good

Ramses, Carolina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and I will definitely stay again
Stayed 4 nights in Sep 2024

6/10 Okay

Pavan

Traveled with partner
Disliked: Staff & service
The staff is not at all friendly. They don't know how to talk to customers. Multiple pleas to provide towels to the room were left on deaf ear. The room cleaning cleaned the room but forgot to place any towels in the room. When asked for the same, they didn't help us after saying that they would. The receptionist doesn't know how to apologize for inconvenience. When we said the above inconvenience we faced during the checkout, all we were told was that the room was paid for and we are good to go. Very bad experience this time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 1 night in Nov 2024

10/10 Excellent

Lin

Stayed 2 nights in Nov 2024