See all properties

Four Points by Sheraton Santo Domingo

4.0 star property

Choose dates to view prices

Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, sun loungers
Pillowtop beds, minibar, in-room safe, desk
View from room
Property grounds
Free daily cooked-to-order breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • La Caleta Park
    ‪5 min drive‬
  • Dream Casino Be Live Hamaca
    ‪7 min drive‬
  • Hipódromo V Centenario
    ‪11 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪11 min drive‬

Room options

Deluxe Room, 1 King Bed, Partial Ocean View

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton Santo Domingo Airport

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is $138
per night
$176 total
includes taxes & fees
Feb 22 - Feb 23
Hampton by Hilton Santo Domingo Airport

About this property

Four Points by Sheraton Santo Domingo

4-star hotel in La Caleta
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Quality Hotel Real Aeropuerto Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Quality Hotel Real Aeropuerto Santo Domingo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 1119 square feet (104 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Quality Hotel Real Aeropuerto Santo Domingo has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
Los Balcones - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Arrecife Sports Bar - This sports bar specializes in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (47 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Roll-in shower (79 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 10 2024 to February 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Quality Hotel Real Aeropuerto Santo Domingo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ezechiel

Stayed 1 night in Oct 2024

8/10 Good

Gianni

Stayed 1 night in Nov 2024

10/10 Excellent

Daunte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. They were in the middle of doing some remodeling, but overall all was well
Stayed 1 night in Nov 2024

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the international airport. Very nice staff, good food at the restaurant, nice swimming pool area, quiet and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for airport purposes
Stayed 1 night in Nov 2024

2/10 Terrible

Annie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
old needs upgrade
Stayed 1 night in Oct 2024

6/10 Okay

Santoro

Stayed 1 night in Oct 2024

10/10 Excellent

Magdalena Waleska

Liked: Cleanliness, staff & service, property conditions & facilities
It is under renovation, nice quiet , close to the airport, nice view from the top floors, nice staff
Stayed 1 night in Oct 2024

2/10 Terrible

Bianny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very outdated and the washroom extremely dirty. Also, the shower head has to be held otherwise the water stream hits the wall instead of any spot in the actual tub. Dirty, not enough towels or sheets for the type or room booked and number of ppl. Staff is very sweet and respectful, but lack training, it took close to an hour to check in and another hour to get additional sheets needed for the sofa bed in the room. They also did not know the type of room booked and provided the closest available and cleaned due to an ongoing renovation. Customer service has to improve along the physical renovation happening. We had dinner at the restaurant and it was not better. Took more than an hour to get the food, meals in the menu were not available and had to change one meal since the person cooking screwed the pasta up. That came after waiting close to an hour. Keep in mind that we were the only ones when we ordered and the last served due to ordering from the menu instead of the option at the buffet which was limited. The food was not so bad but we were expecting a bit more quality. Amount is very good. By the time we checked in, got the proper bed sheets and went down to the restaurant passed close to 4 hours mainly from all the waiting.
Stayed 1 night in Oct 2024

10/10 Excellent

ANGEL

Liked: Property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2024

2/10 Terrible

Georges

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANGEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Albert, McDonough

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After the long trip with kids, it was the best choice to stay there. The staff was very nice, I would say like in Carlton ritz, high level!
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service
It does the job. I stayed for a couple of hours to wait for my flight. I don’t think the price es fair for what it is though
Stayed 1 night in Aug 2024

10/10 Excellent

Jose Ramon

Stayed 1 night in Aug 2024

6/10 Okay

ernesto

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel under construction. They should have let people know they were remodeling. Food was very underrated.
Stayed 1 night in Jul 2024

6/10 Okay

Edwin

Traveled with family
Liked: Amenities
Property was on renovation
Stayed 1 night in Jul 2024

6/10 Okay

Natalka

Stayed 1 night in Jul 2024

6/10 Okay

Natalka

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was just ok. Overpriced. Not very clean. Checkin was good, food at the restaurant was decent (better than expected) and AC was good. No hot water for a shower though.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Stayed 1 night in Jul 2024