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Hyatt Centric Santo Domingo

4.5 star property

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Photo gallery for Hyatt Centric Santo Domingo

Terrace/patio
Reception
Exterior
Outdoor pool
Deluxe Room, 1 King Bed (High Floor) | Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Gym

Explore the area

Map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Blue Mall
    ‪12 min walk‬
  • Agora Mall
    ‪3 min drive‬
  • Malecon
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 391.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

  • 391.4 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 640.5 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, memory foam beds, minibar

Premier Suite

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, memory foam beds, minibar

Room, 1 Queen Bed

  • 247.6 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed

  • 640.5 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1013)
The price is $167
per night
$213 total
includes taxes & fees
May 5 - May 6
Embassy Suites by Hilton Santo Domingo

About this property

Hyatt Centric Santo Domingo

4.5-star hotel in Downtown Santo Domingo
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 130 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Centric Santo Domingo features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12000 square feet (1115 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary covered self parking is available on site.

Hyatt Centric Santo Domingo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Burble Rooftop Bar - Onsite bar.
Aon Food & Mood - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
Caobana Coffee Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 41 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 1 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rafael

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Raidin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area within walking dostance has little to offer. You're in a bubble. Also room was freezing when I went in and never warmed up to comfortable. Literally everything else was perfect though
Stayed 1 night in Jan 2025

10/10 Excellent

BIENVENIDO J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new Hotel. Close to everything. Staff was very friendly and helpful. Very clean and extremely quiet. We love our stay there.
Stayed 5 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in busy city

Newly opened a few minor things, staff need to explain things more. That aside it didn't detract from the hotel which is very nice, great location, very relaxing in a busy city.
Stayed 1 night in Dec 2024

8/10 Good

Shane Tzur, agoura hills

Stayed 2 nights in Nov 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y amabilidad
Stayed 1 night in Dec 2024

4/10 Poor

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Entiendo que no estan listos para operar, no te dicen que el parqueo es en p4, no hay señalizacion para llegar, asi que toca adivinar. Duramos 2 dias sin agua fria, para bañarse habia que quemarse y ni una disculpa ni nada. Lo unico que excede las expectativas es el restaurante, un servicio excelente, el desayuno muy delicioso. El resto de colaboradores parece no estar bien entrenado, el maletero se perdia.. en fin, deben entrenar su personal, corregir las fallas técnicas y señalizar el hotel y su parqueo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
EXCELENTE
Stayed 1 night in Nov 2024