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Holiday Inn Santo Domingo by IHG

5.0 star property

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Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Exterior
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    ‪8 min walk‬
  • Agora Mall
    ‪11 min walk‬
  • Malecon
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • City view
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • City view
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • City view
  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • City view
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • City view
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • City view
  • 335 sq ft
  • Sleeps 4
  • 2 Double Beds

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Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1001)
$184 nightly
The price is $184 total
includes taxes & fees
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About this property

Holiday Inn Santo Domingo by IHG

5-star hotel in Downtown Santo Domingo
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna, and 24-hour room service.
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Santo Domingo by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 2511 square feet (233 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Santo Domingo by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 2 2025 to June 8 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 907 reviews
Rating 8 - Good. 238 out of 907 reviews
Rating 6 - Okay. 55 out of 907 reviews
Rating 4 - Poor. 22 out of 907 reviews
Rating 2 - Terrible. 30 out of 907 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crisanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Providenciales

Stayed 2 nights in Feb 2025

10/10 Excellent

MAURICIO

Stayed 6 nights in Feb 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch on design, cleanliness, service. Will recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eneida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en magnificas condiciones y tiene una excenlente localizació.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nahum

Stayed 2 nights in Jan 2025

10/10 Excellent

Yobany

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazon Hotel

Loved the service and facilities
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained
Stayed 2 nights in Jan 2025

10/10 Excellent

MARIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closest to events scheduled to do
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & clean
Stayed 1 night in Dec 2024

6/10 Okay

Jamie

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast buffet food on warmer was cold every day. Only the “have them make an omelet” option would give you hot food. Asked for ice and hangars sent to room - had to go to desk and repeat request for hangars. I’ve never came. Ice maker on 6th floor not working.l and you can’t try ones on other floors because your key won’t let elevator open on any floor but your own. Charged 250 pesos for a small bottle of water from fridge when there was none on bedside table first day. In country where you shouldn’t drink tap water. Charged 350 pesos for a 80 peso mini bottle of coke. After I double checked that rooms second day would be ready for the others in my party arriving next day… they waited 3 hours for their room to be ready. Can’t take elevator from underground parking - have to walk up the long flight of stairs. Definitely they can do much better.
Stayed 4 nights in Jan 2025

8/10 Good

Federico

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great Staff and the Lobby and Breakfast.
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 1 night in Jan 2025

4/10 Poor

kathleen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, St. Petersburg

Stayed 1 night in Dec 2024

10/10 Excellent

Liza

Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew, Fort Lauderdale

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to shopping clean and beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice space and very good staff
Stayed 1 night in Dec 2024

10/10 Excellent

AMIT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really good stay. Sheets were super soft and nice city view from room. Room did not have a microwave though and all of the fridge was taken over by the minibar but wasn’t an issue for us
Stayed 3 nights in Dec 2024

10/10 Excellent

Heidi, Valley stream

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel m, cerca de todo.
Stayed 1 night in Dec 2024