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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
Exterior
International cuisine, alfresco dining
Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,) | In-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle Las Damas
    4 min walk
  • Alcazar de Colon
    4 min walk
  • Santa Maria la Menor Cathedral
    5 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    25 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building) | In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Bright)

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Bedrooms, Non Smoking

  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $89
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includes taxes & fees
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About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5-star Santo Domingo hotel, connected to the convention center in Zona Colonial
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a fitness center, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2020.

Gran Hotel Europa Santo Domingo, Trademark by Wyndham has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (DOP 550 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Handrails in stairways (43 inches high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 503 reviews" "
Rating 8 - Good. 132 out of 503 reviews" "
Rating 6 - Okay. 50 out of 503 reviews" "
Rating 4 - Poor. 18 out of 503 reviews" "
Rating 2 - Terrible. 16 out of 503 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Zaidalynet, bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay one night, twice, during my stay in DR and this place was PERFECT. As soon as you walk in the decor is simple but elegant, the staff is friendly. Mr. Montero at the front desk was great, the check-in was effortless. They serve a nice hot typical breakfast but what makes it a great experience is the staff in the restaurant; Rosanna, Elvin, Manuel y Mari Cruz were very attentive, kind and offered excellent service. They smiled and greeted my family genuinely. We loved our room best the second time around (Room 215). Overall if you want a place right in the heart of the zoom colonial, don’t hesitate to reserve this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My only dislike was the size of my room. Otherwise a very pleasant stay,
Stayed 6 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at Gran Hotel Europa three times now, and each stay has been excellent. Their rooms are very comfortable, and the breakfast buffet is terrific.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the hotel and it was great. Check-in and checking was easy and I will book their hotel again next year
Stayed 8 nights in Aug 2024

8/10 Good

catherine, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very safe, quiet, and strategic area within short walking distance to all emblematic and historical sites within Zona Colonial. The rooftop has nice views, good music (you can hold a conversation), and good food choices. The only pet peeve I have to mention is the bathroom: it's a walk-in shower, the divisor is too small, thus water comes out and one has to constantly use towels to soak it up and prevent it from going into the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naonelia, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is safety and also the area, all the staff are friendly and the welcome you always with a smile one of the things that I liked it was the rooftop all on fridays and saturday you enjoy the kareoke and the staff at the bar are woundeful.
Stayed 13 nights in Aug 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a wonderful stay! The staff went above and beyond. The location, service, and meal options were all great! I have stayed there a few times over the years, and the hotel has new upgrades and features. I look forward to staying there again for a longer period of time.
Stayed 1 night in Jul 2024

10/10 Excellent

MLP

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. All the channels on the tv is Spanish
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

6/10 Okay

José

Traveled with family
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , clean location
Stayed 1 night in Aug 2024

4/10 Poor

MARITZA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a beautiful property. Great amenities. Building needs remodeling. Rooms are smelly of bengay. Plumbing is horrible. I could smell when people next room used toilet. Disgusting. Pitty Wyndham is neglecting such a beautiful property. Best part fourth floor terrace restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel perfecto por fin de semana. Limpio, seguro, gente muy agradable y simoatico. Estaba muchas veces y seguro voy a volver
Stayed 1 night in Aug 2024

10/10 Excellent

GILBERTO RIVERA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5min caminando de restaurantes y Zona Colonial. Muy tranquilo y buena seguridad
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
El hotel está en una excelente zona, cerca de restaurantes, tiendas y demás atracciones; se puede ir caminando sin preocuparse por el estacionamiento o la seguridad. El desayuno muy bueno también. Recomendado.
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful and accommodating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Terrace
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Stayed 8 nights in Jul 2024

6/10 Okay

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hace 10 años solía quedarme aquí cuando solo había un edificio y todo era maravilloso. Ahora, con el nuevo edificio, me dieron una habitación allí. Se ve bien en fotos, pero no hay aire acondicionado. Enviaron a los técnicos tres veces y solo reiniciaban la máquina. En el baño, la puerta se abre de manera incorrecta y es fácil quedarse atrapado si estás solo. El Internet es débil y no funciona, parece que solo tienen un módem para todo el edificio, y si tu habitación está lejos del ascensor, no hay Internet. El desayuno siempre es bueno, pero el estacionamiento es confuso. La llave de tu habitación debería abrir la puerta del estacionamiento, pero nunca funciona.
Stayed 3 nights in May 2024

8/10 Good

Alejandrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Betzabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is was very nice and safe
Stayed 3 nights in Jul 2024