El Embajador, a Royal Hideaway Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Premium bedding, pillowtop beds, minibar, in-room safe
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Gift shop
Couples treatment rooms, sauna, spa tub, body treatments, hydrotherapy

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Bella Vista Mall
    14 min walk
  • Acropolis Center
    3 min drive
  • Basilica Catedral Nuestra Senora de la Altagracia
    3 min drive
  • Santo Domingo (HEX-Herrera Intl.)
    16 min drive

Room options

Royal Suite (Ambassador)

  • City view
  • Sleeps 3
  • 1 King Bed

Ambassador Executive Junior Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Royal Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Executive Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Ambassador Royal Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed

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About this property

El Embajador, a Royal Hideaway Hotel

5-star resort in Bella Vista
This resort features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, El Embajador, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and limo/town car service. Event facilities measuring 26307 square feet (2444 square meters) include conference space. This luxury resort also offers a casino, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

El Embajador, a Royal Hideaway Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 936 out of 1269 reviews" "
Rating 8 - Good. 188 out of 1269 reviews" "
Rating 6 - Okay. 63 out of 1269 reviews" "
Rating 4 - Poor. 33 out of 1269 reviews" "
Rating 2 - Terrible. 49 out of 1269 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, hartford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amé la piscina, el jardín y el restaurante las cotorras! Excelente
Stayed 3 nights in Aug 2024

6/10 Okay

Manuel

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 5 nights in Aug 2024

10/10 Excellent

Veyanice

Stayed 1 night in Aug 2024

10/10 Excellent

BARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yara, the guest services coordinator is fantastic! She gave me restaurant recommendations and tourist attractions that I visited. Also, Nicole at the front desk always takes great care of me and always remembers my name.
Stayed 1 night in Aug 2024

10/10 Excellent

ELBA

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanny

Stayed 1 night in Jul 2024

10/10 Excellent

Ronny, Chambersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERY EMPLOYED WAS REALLY GOOD, SANTOS IN THE 5TH FLOOR, AND ALL LADY CLEANER IN 6TH FLOOR
Stayed 9 nights in Aug 2024

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Manuel Morales

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Este hotel siempre está en mi top 3 para quedarme en Santo Domingo, no falla esta opción, el personal de recepción tiene un margen de mejora importante, pero el hotel es una buena opción.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect !
Stayed 4 nights in Aug 2024

10/10 Excellent

QUIRILUS

Traveled with partner
Liked: Cleanliness
That was terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta como siempre un buen servicios y sus atencionea
Stayed 2 nights in Aug 2024

10/10 Excellent

Alevtina, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronny, Chambersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Santos, excellent service and tremendous human being, Charina the front desk manager, and at the lobby bar a tall young Indian woman but I don't remember her name, but she makes very good sangrias.
Stayed 15 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge Luis

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were polite friendly and most importantly overly reliant they truly care and go on and beyond to make sure guests are comfortable and safe thanks for my first great experience at staying at El Embajador definitely will be returning and will recommend it to others!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yossary J.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely beautiful and well kept.
Stayed 7 nights in Apr 2024

10/10 Excellent

Oswaldo

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
La tina estaba sucia, pedimos servicio a la habitación y nos dijeron que iba a llegar y nunca llegó. Pero en general es muy lindo y la habitación permite descansar.
Stayed 1 night in Aug 2024

6/10 Okay

Pablo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well, i did not was informed about the VIP access, the only thing that the front desk staff informed me about was that the breakfast was NOT included, that was very dissapointed due the very high rate
Stayed 1 night in Aug 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Laura, Boston

Stayed 1 night in Apr 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beatifull garden
Stayed 2 nights in Aug 2024