Aloft Santo Domingo Piantini

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft Santo Domingo Piantini

Lobby
Lobby
Gym
Gym
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
AV ABRAHAM LINCOLN ESQUINA, ANDRES JULIO AYBAR, Santo Domingo, 0000
  • Acropolis Center
    ‪8 min walk‬
  • Blue Mall
    ‪11 min walk‬
  • Agora Mall
    ‪18 min walk‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Aloft Guest room 2 Queen Beds - Limited view

  • Sleeps 4
  • 2 Queen Beds

Aloft Guest Room King Bed - Limited View

  • Sleeps 2
  • 1 King Bed

Urban, Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Urban, Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft Santo Domingo Piantini

4-star hotel in Downtown Santo Domingo
This smoke-free hotel features an outdoor pool, 2 bars/lounges, and a 24-hour fitness center. Other amenities include a coffee shop/cafe, self parking, and dry cleaning. Housekeeping is available on request.
Aloft Santo Domingo Piantini offers 192 air-conditioned accommodations with MP3 docking stations and safes. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Santo Domingo Piantini features an outdoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

4 meeting rooms are available. This Santo Domingo hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Parking is available onsite for a surcharge.

Aloft Santo Domingo Piantini is a smoke-free property.

W XYZ Bar - Onsite cocktail bar.
Rooftop Bar - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Rooftop Bar
  • W XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (32 inch wide door)
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Built in 2023
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Aloft Santo Domingo
Aloft Santo Domingo Piantini Hotel
Aloft Santo Domingo Piantini SANTO DOMINGO
Aloft Santo Domingo Piantini Hotel SANTO DOMINGO

Aloft Santo Domingo Piantini Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 203 reviews" "
Rating 8 - Good. 35 out of 203 reviews" "
Rating 6 - Okay. 10 out of 203 reviews" "
Rating 4 - Poor. 4 out of 203 reviews" "
Rating 2 - Terrible. 4 out of 203 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Stayed 4 nights in Jul 2024

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, prime location and amazing staff
Stayed 1 night in Oct 2024

2/10 Terrible

Victor

Stayed 1 night in Oct 2024

6/10 Okay

Melannie

Stayed 3 nights in Oct 2024

8/10 Good

Jose

Stayed 4 nights in Oct 2024

8/10 Good

Camilo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great business hotel in the middle of the city with an attentive staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

ainhoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion era muy comoda, Amamos nuestra estancia
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

10/10 Excellent

shaunacy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, staff was friendly !
Stayed 1 night in Sep 2024

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms and nice restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not included
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel es muy centrico y muy cómodo. Mi única queja es el costo de parqueo. Entiendo que el parqueo debe ser incluido como beneficio de hospedarse en el hotel, al igual que todos los demás hoteles del área. En mi caso particular mientras tenga un costo el parqueo, no será mi primera opción en el futuro a la hora de buscar hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Jan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking should be included for guests. Not happy with that.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

2/10 Terrible

Gian, Brentwood

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a very disappointing experience at Aloft Santo Domingo Piantini. Upon arrival, despite having a confirmed and paid reservation, the hotel did not have my room available. To make matters worse, the staff was incredibly rude and unprofessional, offering no assistance or explanation for the situation. Their claim that I attempted to check in and then decided to leave voluntarily is completely false. Why would I leave after arriving and paying for the room? To make the situation even more absurd, they requested an ID for my young daughter, which is completely unnecessary and not standard practice for hotel check-ins. It felt like they were grasping at straws to cover up their lack of preparation and availability. Given the poor treatment, I was forced to leave and find another hotel, which was not only inconvenient but also frustrating after having already paid for a room at Aloft. The entire experience was unacceptable, and I would advise anyone considering this hotel to think twice. There are far better options in Santo Domingo where customer service is taken seriously, and you won't have to deal with rude staff and false claims. I highly recommend avoiding this hotel if you're looking for a smooth, hassle-free stay.
Stayed 1 night in Sep 2024

8/10 Good

Jorge I.

Good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

irma

Stayed 1 night in Aug 2024