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The Singular Santiago

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Singular Santiago

Lobby
Hallway
Lobby
Free minibar, in-room safe, blackout drapes, soundproofing
Rooftop bar, alfresco dining, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Merced 294, Santiago, Region Metropolitana, 8320128
  • Lastarria District
    ‪1 min walk‬
  • Santa Lucia Hill
    ‪3 min walk‬
  • Pontifical Catholic University of Chile
    ‪5 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Room (The Lastarria)

Room (The Lastarria) | Free minibar, in-room safe, blackout drapes, soundproofing

Room (The Lastarria)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Singular)

Free minibar, in-room safe, blackout drapes, soundproofing

Room (The Singular)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room (The Classic)

Room (The Classic) | Free minibar, in-room safe, blackout drapes, soundproofing

Room (The Classic)

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Singular)

46-inch LCD TV with digital channels, TV

Suite (The Singular)

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (The Singular)

Free minibar, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Balcony (The Singular)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (The Singular)

Room, 1 King Bed (The Singular) | Free minibar, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed (The Singular)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Singular Twin Handicap)

Free minibar, in-room safe, blackout drapes, soundproofing

Room (The Singular Twin Handicap)

  • 388 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, Balcony (The Singular Twin)

Room, Balcony (The Singular Twin) | Free minibar, in-room safe, blackout drapes, soundproofing

Room, Balcony (The Singular Twin)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Exterior

Mandarin Oriental, Santiago

Pool
Pet friendly
Kids pool
Parking included
4.6 out of 5, Wonderful, (775)
The price is $419
per night
$419 total
includes taxes & fees
Jan 24 - Jan 25
Mandarin Oriental, Santiago

About this property

The Singular Santiago

5-star hotel in Downtown Santiago
2 restaurants, a full-service spa, and a 24-hour health club are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace, and a conference center are onsite.
The Singular Santiago offers 62 air-conditioned accommodations with free minibar items and safes. 46-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Singular Santiago features a 24-hour health club and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, concierge services, and room service (during limited hours). For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

The Singular Santiago is a smoke-free property.

A complimentary cooked-to-order breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Singular Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
The Singular Rooftop Bar - This rooftop bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • The Singular Restaurant
  • The Singular Rooftop Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Conference center (700 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 110 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 110 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: USD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
The seasonal pool will be open from November to April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Singular
Singular Hotel
Singular Santiago Lastarria
Singular Santiago Lastarria Hotel
Singular Santiago Hotel
Singular Santiago
The Singular Santiago Hotel
The Singular Santiago Santiago
The Singular Santiago Hotel Santiago

The Singular Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 539 reviews" "
Rating 8 - Good. 63 out of 539 reviews" "
Rating 6 - Okay. 14 out of 539 reviews" "
Rating 4 - Poor. 10 out of 539 reviews" "
Rating 2 - Terrible. 12 out of 539 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and stylish. Good location. Staff is very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariana Sánchez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos son amplios y muy cómodos. El staff es de lo más amable y con la mejor disposición. El hotel es muy limpio, acogedor y - aún estando en zona de restaurantes - no se escucha el ruido de afuera. La ubicación es muy buena, a 15 minutos caminando de Plaza de Armas o a menos de 10 del Cerro de Santa Lucía, con opciones al rededor para comer, aunque recomiendo muchísimo el rooftop. 10/10
Stayed 6 nights in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Singular hotel is one of the best I have stayed in. The staff provide fantastic service, can arrange trips and are very friendly. The location is perfect for walking to all major sites of interest. The rooftop restaurant has great food and vibe and the spa facilities and massage were perfect. definitely would stay again and highly recommend.
Stayed 2 nights in Sep 2024

2/10 Terrible

Karinda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Total rip off! Tiny room with ugly views over old buildings. Great bathroom amenities. Complete deception on Expedia site and hotel staff. The parking was unsafe across the street and we were scammed while departing. Breakfast was included in our reservation and the girl at checkin said it was served until 11. We arrived at 10:10 and was told it ended at 10. Horrible one way street to access the front with no parking in front for your luggage. Unimaginable it can be rated a top hotel in the world. Out dated with no charm. Roof top restaurant was like a ghost town with two people at the bar top. Our bilingual waiter was darling but food was average. There’s much better places to stay than here!
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel - not the best welcome
I had made an error when booking and the reservation was only for one adult instead of two. The whole check in process with the two people on duty at check-in was awkward and uncomfortable and they attempted to overcharge me for the "additional" guest. The cost was less than $20 more on the website and they asked for $50. I questioned this and after checking with someone else it was agreed that I only needed to pay $20. Everyone else we dealt with during the stay was lovely but this initial interaction left me and my husband feeling disappointed and unwelcome. The hotel itself is fantastic - clean and stylish with great facilities. On the day we were leaving there was a problem with the hot water and we had to have cold showers before check out. The team on reception were understanding and spoke to maintenance and we were given a few minutes after check out time - but the hot water didn't return before we had to leave to get to the airport. The additional charge for the extra person was removed because of the issue with the water - which was really appreciated after what happened at check in. We had dinner in the rooftop - which was wonderful and the service was lovely. Breakfast was tasty and the service was fantastic.
Stayed 1 night in Sep 2024

10/10 Excellent

ZIHAO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel I have very stayed. Staffs are very considerate, room design is very ‘guest friendly’. The overall design of the hotel is very classy. The only downside is the a la carte breakfast make them think I eat a lot….
Stayed 1 night in Sep 2024

8/10 Good

Hector

Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class service. Great 5 star boutique. Rooftop bar and restaurant is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all expectations with its immaculate cleanliness and attention to detail. Every corner, from the lobby to the rooms, was spotless, creating a welcoming and comfortable atmosphere. The staff were friendly and attentive, ensuring a seamless and relaxing stay. It truly felt like a home away from home, with every amenity perfectly catered to guest comfort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is decorated with classy furnishing and crisp bed linens. What makes this hotel “singular” is simply its staff, from front desk to concierge to dining. A special shoutout to David. He genuinely cares about guests. He made sure we were warm enough going out at night; advised us on directions with potential congestion & safety; and many small details that showed him as a true consummate in the hospitality business. Singular Hotel and its guests are lucky to have him!
Stayed 1 night in Sep 2024

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Close restaurant and bars Staff are professional and helpful The location is safe The rooms are clean amd very elegant Cons: none
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Dante

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Jill, Pepper Pike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost Martin the concierge at the hotel is AMAZING! He was super helpful when we arrived but also extremely responsive with all my questions prior to arrival. The location is perfect, walkable to some of the sites - for us the walking tour started at Plaza De Armas and we could walk there. Restaurants are right around the corner and there’s a famous gelato place across the street. The rooftop is fab and the hotel lobby is cozy and inviting. Nothing fancy about the rooms but the bathroom was nice especially the shower! Highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

Je'well

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! From the staff to the facility I have nothing but good things to say. If I could give more stars I would!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel, centrally located. Staff is very pleasant and attentive. The rooftop bar very welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in and 5 star service. Me gusto mucho!
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel.
Love the hotel.. centrally located, great restaurant. Wonderful staff. Would not hesitate to stay here if in Santiago again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is the best!
Absolutely wonderful experience and the service is 10 stars. The breakfast is the best we’ve ever had. Location is incredible and an extremely comfortable hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

FRANK

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel but we asked for a late check-out and were denied despite being VIP
Stayed 1 night in Jul 2024

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a prime location. Friendly staff & a delicious restaurant upstairs. Highly recommend.
Stayed 1 night in Jul 2024