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Santiago Marriott Hotel

4.5 star property

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Photo gallery for Santiago Marriott Hotel

View from property
City view from property
Outdoor pool
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Parque Arauco Mall
    ‪5 min walk‬
  • Parque Araucano
    ‪6 min walk‬
  • Costanera Center
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, Executive Level (TwoBay Suite)

  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View (Executive Level)

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(21 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Executive Level

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 Bedroom, Executive Level

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 2 Double Beds, Non Smoking, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 775 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

8.2 out of 10
Very good
(11 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking, City View

  • 775 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Santiago Marriott Hotel

4.5-star hotel in Las Condes
This smoke-free hotel features 5 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Santiago Marriott Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers gift shops/newsstands, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in May 2022.

Santiago Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Med Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Latin Grill Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Akun - Onsite restaurant. Open daily.
Akun to go - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akun
  • Akun to go
  • Cafe Med Restaurant
  • Latin Grill Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - May 2022
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2025 to March 31 2026 (dates subject to change):
  • Spa
The property will be renovating from April 3 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from November 01 to March 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 393 reviews
Rating 8 - Good. 107 out of 393 reviews
Rating 6 - Okay. 26 out of 393 reviews
Rating 4 - Poor. 21 out of 393 reviews
Rating 2 - Terrible. 11 out of 393 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Business traveler
Liked: Staff & service
when did room service then add a delivery fee and then still ask for tips? isnt the "room service" fee included in the pricing for the "room service" menu?
Stayed 1 night in Apr 2025

8/10 Good

Bhakti

Traveled with partner
Liked: Cleanliness, staff & service
Need to get new upgrade in the rooms, furniture is old no charging for computer and mobile phones
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Traveled with family
Liked: Staff & service
The property was outdated. The lobby furniture was old and the lobby restroom was small, very little water pressure, and dirty. The room was nice. Beds were comfortable but the supples were chintzy. Not what I expected for the high cost. Below standard for a Marriott Hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

JIEUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mantenimiento todo el hotel!
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Necesita mucho mantenimiento, renovar sillas, mesas, paredes.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El hotel necesita mucho mantenimiento, en el restaurante, las sillas, las paredes de las habitaciones y baños.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and I do understand checkin was an 3pm. I appreciate this is a rule however it was well after 3 pm when we were able and to check in. Other couple we were travelling with were check in an hour before us. The hotel itself was lovely as most Marriotts are. Just a small numb of front end staff could have been more attentive.
Stayed 1 night in Mar 2025

6/10 Okay

Nury

Traveled with family
Liked: Staff & service
El cuarto del hotel huele a viejo, NO tiene extractor en el bano, las toallas son viejas y muy usadas, el bano de mi habitacion tenia cabellos y la tina sucia tambien. Adicional el colchon o mattres era muy blando y muy viejo
Stayed 1 night in Mar 2025

10/10 Excellent

Karl, San Juan Capistrano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accommodating for changes and checkouts. Easy access and centrally located. Close to mall and offices…
Stayed 5 nights in Mar 2025

10/10 Excellent

NITIN

Stayed 2 nights in Feb 2025

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service is excellent, they are very helpful & are very warm hearted!
Stayed 1 night in Mar 2025

2/10 Terrible

Gustavo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outdated hotel . Terrible breakfast experience , not only the food but also service which was lost and couldn’t organize a simple guest line . Furthermore , we noticed a few fashion things missing from our luggage after check out . Don’t recommend .

6/10 Okay

Ledy

we arrived early for check, and two hours later, they accommodated us after check-in time (30 minutes delay) in another, room that we booked with meeting space in the room, which is not friendly for family circumstances . We went to the pool which is nothing special the water was cold and a lot of winds around
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website needs updating as there is no spa massage facilities. They stopped in December 2024. Other than that , can not fault the service we received. Good buffet breakfast az well.
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Creat Downtown location

Large room with view of the city. Excellent front desk service
Stayed 2 nights in Feb 2025

2/10 Terrible

Pam

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main areas were very well taken care of except for the lady's room, it clearly needs updating. Our room was spacious and clean but it also needs updating.
Stayed 1 night in Nov 2024

2/10 Terrible

Mimsy

I booked my reservation via Expedia in US dollars, identifying as Chilean-born. However, I've resided outside Chile for 25 years and hold American citizenship. Despite this, the hotel applied VAT. I provided my US credentials, but no adjustment was made.
Stayed 1 night in Nov 2024

10/10 Excellent

april

Traveled with group, Traveled with family
Liked: Amenities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

ELIAS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Ramon A

Stayed 1 night in Oct 2024

8/10 Good

KYONG A.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice deluxe hotel but in room needs remodeling. Old
Stayed 1 night in Sep 2024