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Nogales Hotel & Convention Center

3.5 star property

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Front of property
Free cribs/infant beds, free WiFi
Standard Double Room | Bathroom | Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Reception
Full-size fridge, microwave

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
Los Nogales 741, Providencia, Santiago, Region Metropolitana, 7510296
  • Costanera Center
    ‪12 min walk‬
  • Medical Center Hospital Worker
    ‪5 min drive‬
  • Parque Arauco Mall
    ‪7 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free cribs/infant beds, free WiFi

Standard Triple Room

  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Double Room, 1 King Bed

Full-size fridge, microwave

Standard Double Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Free cribs/infant beds, free WiFi

Standard Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free cribs/infant beds, free WiFi

Standard Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Free cribs/infant beds, free WiFi

Standard Single Room

  • 377 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About this property

Nogales Hotel & Convention Center

3.5-star Santiago hotel, connected to a shopping center in Providencia
Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Nogales Hotel & Convention Center offers 92 air-conditioned accommodations with designer toiletries and hair dryers. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs.

This Santiago hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. For a surcharge, the property provides an area shuttle within 50 km and an airport shuttle (available 24 hours). This Santiago hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Nogales Hotel & Convention Center is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Self parking on site (CLP 8,000 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; CLP 5,000 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1991
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CLP 21000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CLP 21000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CLP 5000 per person
  • Self parking fee: CLP 8000 per day
  • Early check-in fee: CLP 21000 (subject to availability)
  • Late check-out fee: CLP 21000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Nogales Hotel Santiago
Nogales Santiago
Nogales Hotel Convention Center
Nogales & Convention Center
Nogales Hotel & Convention Center Hotel
Nogales Hotel & Convention Center Santiago
Nogales Hotel & Convention Center Hotel Santiago

Nogales Hotel & Convention Center Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 34 out of 100 reviews
Rating 4 - Poor. 18 out of 100 reviews
Rating 2 - Terrible. 11 out of 100 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Ivan, Miramar, FL

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2018

6/10 Okay

Business travel

Liked: Cleanliness, staff & service
Good Location. Good price. No Wi Fi in rooms. WI Fi in public areas not stable. Rooms in need of an upgrade A lot of potential not fulfilled.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No telephone in the room, the security box wasn't working and they were supposed to fix it and never happened, they don't change the towels, we were 4 people im the room and the last night they only left 3 towels. There's no bending machine so if you want to buy water or a coke at night you have to find a shop, they only give you one key to the room. The personnel is really kind though, but the hotel condition is terrible.

8/10 Good

YULONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Rich D.

Liked: Cleanliness

Reasonable Accommodation

Hotel is OK, but not **** as Internet rated but more like **. Room and common areas were clean. There were issues such as WIFI worked only in the lobby billing issues took a lot of effort to resolve two requests never addressed no wake-up on departure day as requested. While clean, the hotel needs paint and updating. Overall, I got what I paid for. On a return to Santiago I'd look at other options in the same price range.

8/10 Good

Glen D.

Liked: Cleanliness, staff & service, room comfort

Nice enough place in a great neighborhood

Not tons of action in that section of the Providencia district, but the neighborhood is very nice. The hotel itself is a little dog-eared, but not at all shabby...and the room was HUGE with a kitchenette. I thought it was a fine value. Another thing worth noting was that I failed to bring an adapter to charge my devices. The young lady working at the front desk lent me her personal charger plug overnight! Not something you would fine just anywhere. I would stay there again.

2/10 Terrible

solo traveller , canada

Disliked: Staff & service, property conditions & facilities, room comfort

Save your money!!

This was absolutly the worst hotel ive ever stayed at. The room had one 40W bulb for the whole place. The shower was clogged and backed up. The location was terrible with nothing around. The staff took no responsability to help. Never, never again!!!

4/10 Poor

Eric, Mt Coolum Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Great Location,But.....

Original room, no hot water or wifi. Moved to new room. Safe not working. Wall heater not working. Repaired 4 hrs later. Staff seem generally disinterested in their customers with breakfast staff seemingly totally bored.

10/10 Excellent

WENHUI Y.

Liked: Cleanliness, staff & service, room comfort

niche hotel

very niche hotel, front desk girl has nice smile, but the supper is served too late.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Weary traveller, Oregon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location but upgrades needed

The rooms were nice and neat, hotel was in a good location and the staff was friendly, but the wi-fi was only limited to the small lobby and the restaurant was cafeteria style. Bottled water was hard to find in the hotel and the waiter wasn't always available. For the price we paid for the rooms it was not worth it.

8/10 Good

Ricardo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location , they need to work harder

Although the hotel is in a good location in Santiago, there are some aspects that they should improve to offer a better experience for the business travellers.

8/10 Good

guy, Green Bay, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in good location

Room was very large with small kitchen. Excellent breakfast buffet complete with fresh fruit,eggs, ham,chese a variety of breads,juice,coffee,etc. Location was 3 or 4 blocks from shopping and metro. Hotel located in very pleasant neighborhood. Most reception staff spoke adequate English. Very satisfying experience. 3 stars plus.

6/10 Okay

Isio

Liked: Cleanliness, room comfort

central location

Good hotel and good location.The only negative point is that the hotel has not a CENTRAL HEATING in room and you need to use a heater. Not so nice for the winter...

6/10 Okay

Ricardo

Disliked: Staff & service
Recepcionists very sloppy. Messages were written in a log book but I had to ask if there were any, every day. Requested wake-up call once at 7 AM which the receptionist wrote down again in one kind of log book. Got the call at 7:30 AM instead with no apologies.During my 10 day-stay there were youngsters attending pan-american games, about 170 of them, who were most of the time on their own roaming the corridors at all hours, slamming doors and LOL.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

4/10 Poor

Carol

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Falta de agua caliente y poca iluminación en habit

La ubicación buena, pero no tuvimos agua caliente en los 3 días que estuvimos, gran dificultad para el baño de los niños. Estacionamientos limitados y espacio pequeño. Solo una lámpara iluminaba la habitación. No hay frigobar. El papel higiénico no fue repuesto. El desayuno muy básico.
Stayed 2 nights in Jul 2019

8/10 Good

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Stayed 9 nights in May 2019

6/10 Okay

Eduardo

Liked: Cleanliness, room comfort
La ducha no podía ser ajustada. Demora en alcanzar una temperatura aceptable. El soporte de fijación para el retráctil no permite ajuste, ya que está muy apegado al techo. Hab 313. Por el tipo de piso de los pasillos, se escucha los pasos de personas y el ruido de traslado del equipaje.
Stayed 1 night in Jun 2019

2/10 Terrible

Carlos H G

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel Horrível

O quarto é grande mas as condições são péssimas, cama com colchão velho e torto, impossível dormir bem. Café da manhã ruim. O wi-fi não funcionava bem na recepção e no quarto não tinha nenhum sinal. Hotel horrível...exceto pelos funcionários, quase todos são atenciosos e prestativos. Não vale a pena ficar hospedado nesse hotel.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
só gostei do tamanho do quarto.. A Recepção é mediana. cafe pouca coisa.
Stayed 2 nights in Apr 2019