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ibis Santiago Estación Central

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Santiago Estación Central

Reception
Exterior
Front of property
Front of property
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Santiago, Region Metropolitana, 9160000
  • University of Santiago-Chile
    1 min walk
  • National Museum of Natural History
    3 min drive
  • Museum of Memory and Human Rights
    4 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, memory foam beds, in-room safe, desk

Standard Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Premium bedding, memory foam beds, in-room safe, desk

Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Best Western Estacion Central

Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (397)
The price is $57
per night
$57 total
includes taxes & fees
Dec 8 - Dec 9
Best Western Estacion Central

About this property

ibis Santiago Estación Central

3-star hotel in Estación Central
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning. Change of towels is available on request.
Ibis Santiago Estación Central offers 132 accommodations with safes and hair dryers. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an area shuttle within 100 km and a shopping center shuttle. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Ibis Santiago Estación Central is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
CAFE VINO AND CIA - This wine bar specializes in Latin American cuisine and serves dinner only.
BAR - This bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Open 24 hours.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: CLP 6,000 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR
  • CAFE VINO AND CIA

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CLP 6000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago

ibis Santiago Estación Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 229 out of 750 reviews" "
Rating 8 - Good. 293 out of 750 reviews" "
Rating 6 - Okay. 134 out of 750 reviews" "
Rating 4 - Poor. 54 out of 750 reviews" "
Rating 2 - Terrible. 40 out of 750 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

patricia, Easton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Getting picked up by the airport shuttle was convenient
Stayed 1 night in Jun 2024

8/10 Good

Gang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This iBis hotel is recommendable for two reasons: (1) it is 24-hour staffed; and (2) it is centrally located near all transportation points including long-distance bus centers and a metro station (which gives you access to downtown Santiago with just one metro ride. As such, if you happen to fly in to Santiago as a staging area for your next trip to Valparaiso to board your cruise ship, you are at the right spot. Most importantly, the hotel takes good care of your luggage storage needs with a on-site security guard.
Stayed 1 night in Apr 2024

6/10 Okay

Sonia

Traveled with family
Think before booking
Very close to estacion central, so we thought that would be ideal but we were warned by everyone who knows Chile to avoid the area, especially at night but also by day, as it can be very unsafe. We cancelled but couldn't get any refund or voucher for another Ibis so we booked another hotel near Las Leones, accessible easily with Uber and much more suitable for a family with a little one. Nothing is worth risking our belongings and safety.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ariel

Traveled with family
Disliked: Cleanliness, staff & service, amenities
We couldn't make it due to delays with our flight from Cuba to Panama and from Panama to Santiago. I sent an email to the hotel informing them about it. The hotel staff never returned with a response or contacted me again. We made it at the end by 5.30 am on the next day. Door and shutters were closed and nobody to contact . Very disappointed as I still got charged full price for something I never used with my family. Definitely,I won't recommend or use for future staying in Santiago. Ariel Funes arielfunes73@gmail.com
Stayed 1 night in Apr 2024

8/10 Good

Kamalakar

Staff are very helpful even though they do not speak much English.
Stayed 1 night in Apr 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The hotel y very good. The zone is no so nice unless you need to take a bus at central station
Stayed 1 night in Mar 2024

4/10 Poor

Kira

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a safe area to stay in. You can watch people attempting to pickpocket and car jack from your hotel window. The staff are friendly, there is one front desk lady that does not care to be there nor does she want to be there.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to bus depot
Stayed 2 nights in Jan 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
robbed
nice place but I was robbed directly in front of the hotel.
Stayed 1 night in Jan 2024

8/10 Good

ANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent enough hotel to spend 2 nights before cruise to get over jet lag. Close to bus station and metro. Restaurant on premises which was handy.
Stayed 2 nights in Dec 2023

10/10 Excellent

shaun

Stayed 3 nights in Dec 2023

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities
A group of approx 20 arrived from airport at about 8:30 am and we told we had to wait for a 3 pm check in or pay for an early check in . With no amenities there and being in an unsafe area of town after 20 - 24 hours of travelling , needless to say we were very disappointed . Our room particularly was dirty . I washed all services down before unpacking . No instructions, no local advertising , no phone , no coffee , no fridge , no travel size toiletries , no microwave , no hand or face towels. The staff attempted to help with language differences (successfully) . Dinner options were very minimal , and only available at 7 pm. Coffee was never available unless we paid for . The worst part was the air quality . Many families complained of affects of using the A/C or heating as it instantly affected their breathing . Mold was apparent in our room . As an asthmatic , I found it very exhausting to breathe day in and day out . Now that I’m home , I have relief . The fire alarm regularly went off and we found this quite disturbing and alarming .
Stayed 11 nights in Oct 2023

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Excelent
Stayed 2 nights in Oct 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

RITA

Liked: Staff & service
Disliked: Cleanliness
Excellent service and conveniently located but the area is not safe.
Stayed 4 nights in Oct 2023

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Santiago
Absolutely fantastic! Accommodating and helpful staff, fantastic service and a great experience throughout the stay. Thank you
Stayed 6 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2023

8/10 Good

Lan

Disliked: Cleanliness
The environment in which the location is situated may seem a bit complicated, but it's convenient!
Stayed 1 night in Sep 2023

2/10 Terrible

Fabrizio

Traveled with family
Disliked: Staff & service
Did not help with luggage. Staff was not friendly
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

8/10 Good

Patrick

Traveled with partner
Liked: Staff & service
Basic accommodation but conveniently located for the bus terminal. And the metro for down town transportation if desired. Good and economical location for airport buses.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mauricio

Stayed 2 nights in May 2023

8/10 Good

Phatkanya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically a good stay for the budget tourist.
Generally good. Excellent location next to subway and to my principle bus depot (Alameda). Quite a few food snack bars along with free breakfast. Room was comfy although I sometimes had to use the extra blanket when it got a little chilly at night, but I like chilly weather. Television worked but was confusing to use, although I seldom needed the television. The shower was harder than most to adjust due to having huge nozzle fixed above the ceiling. Trying to adjust the shower temperature could be tricky as it took a while for the water to warm up and some if could splash on the floor when was trying to adjust its temperature from the outside. But once it was warm, it was a fine shower. Staff were helpful and provided me with a desktop and mouse in the lobby which was excellent.
Stayed 7 nights in Apr 2023

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities
Next to the bus station “Terminal Sur” for an early ride, this hotel is ideal. Statf eager to help and would make exceptions like early breakfast and check-in.
Stayed 1 night in Apr 2023