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ICON Hotel

4.0 star property

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Photo gallery for ICON Hotel

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Junior Suite, 1 King Bed | View from room
Interior detail
Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Av. Alonso de Cordova 6050, Las Condes, Santiago, 7550000
  • Parque Arauco Mall
    ‪13 min walk‬
  • Alto Las Condes
    ‪4 min drive‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Executive Double Room, 1 King Bed

View from room

Executive Double Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Suite, 1 King Bed (MASTER)

Premium Suite, 1 King Bed (MASTER) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Suite, 1 King Bed (MASTER)

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (CORNER)

Superior Suite, 1 King Bed (CORNER) | Premium bedding, down comforters, pillowtop beds, minibar

Superior Suite, 1 King Bed (CORNER)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard

  • Sleeps 2

View all photos for Room Deluxe With View

Premium bedding, down comforters, pillowtop beds, minibar

Room Deluxe With View

  • Sleeps 3

View all photos for Suite Deluxe With Mountain View

Living room | 55-inch LED TV with cable channels, TV, offices

Suite Deluxe With Mountain View

  • Mountain view
  • Sleeps 3

View all photos for Twin Room Superior

Premium bedding, down comforters, pillowtop beds, minibar

Twin Room Superior

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Superior

  • Sleeps 2

View all photos for Twin Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Twin Room Standard

  • Sleeps 2

View all photos for 1-Bedroom Apartment Presidential With View

Premium bedding, down comforters, pillowtop beds, minibar

1-Bedroom Apartment Presidential With View

  • Sleeps 3

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About this property

ICON Hotel

4-star hotel in Las Condes
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge. Change of towels is available on request.
ICON Hotel offers 207 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the health club.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, ICON Hotel features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 15 meeting rooms, and coworking spaces. Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This business-friendly hotel also offers a health club, a sauna, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

ICON Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
FECHORIA - This restaurant specializes in Mediterranean cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.
SKY CLUB 23 - This rooftop bar specializes in local and international cuisine and serves lunch and dinner. Happy hour is offered. Reservations are required. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FECHORIA
  • SKY CLUB 23

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,070 square feet of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.5 per person
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 80 (one-way), (up to 3 years old)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

ICON Hotel Santiago
ICON Santiago
ICON Hotel Hotel
ICON Hotel Santiago
ICON Hotel Hotel Santiago

ICON Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Miguel Guzman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel y lo recomiendo
Stayed 9 nights in Nov 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

MIGUEL A

Stayed 6 nights in Nov 2024

6/10 Okay

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, terrible Wi-Fi
The place was very nice and modern, but the Wi-Fi was terrible. It almost takes away everything else that is good (the views, the food, the attention)
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel well located with great pool rooftop restaurant bar.
Stayed 1 night in Dec 2024

2/10 Terrible

Kisberet

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no balcony but a wonderful picture wondow floor to ceiling. The roofbar/pool was excellent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hamish

Stayed 2 nights in Nov 2024

8/10 Good

Nelson, saint cloud

Traveled with group
Liked: Cleanliness, staff & service
The corner room blinds do not shut all the way and in the morning the light peeks and wakes you up.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanina Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Todo perfecto. Te hacen dejar un depósito de 300 dólares pero te lo devuelven en el check out sino consumiste ni rompiste nada. La pileta es un poco pequeña, pero es muy linda. Excelente el Restorant, comimos muy bien ahí. La ubicación a 20 min a pie del Shopping Arauco.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nelson

Stayed 7 nights in Nov 2024

6/10 Okay

ariel, Panama

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Too expensive for what they offers. Seems a nice hotel in theory but needs to improve a lot of things
Stayed 6 nights in Nov 2024

10/10 Excellent

MIGUEL A

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and location

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. From day one the welcoming, the view of our beautiful room. The rooftop pool and bar. Everyone was courteous. I will recommend it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is in the business area, but it was great for us to be able to walk to malls and shopping areas near by as well as lots of dining options. The staff were incredible, especially the Manager, Nic. He was able to get us an early check-in and a bottle of wine as we were celebrating our honeymoon. The pool and sauna as part of the spa was very lovely. The service at the rooftop bar was a bit slow and it took a while to get someone's attention when we needed it, but it was a great vibe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Amazing views and amenities. Fantastic location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Icon for 3 nights when we arrived in Santiago. Was refreshing to stay in a modern hotel compared to others we had stayed at during our time in Peru and Chile. Nice to have pool area but it was very small. Breakfast was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Extremely accomodating to me despite me not knowing the language. Great room, great view, excellent food. Would come again!
Stayed 5 nights in Oct 2024

8/10 Good

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO MUY BIEN, PERO LOS CANALES DE LA TELEVISION SE CORTAN A CADA MOMENTO.
Stayed 11 nights in Oct 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, rooftop !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

6/10 Okay

Dorcas

Stayed 2 nights in Sep 2024

6/10 Okay

JAVIER

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff that received me was extremely rude when I asked why they charge for an OBLIGATORY deposit fee when I never had other hotels charging me for it unless o wanted them to have a registers card in card in case of additional services within the hotel. I said no, I wasn’t cool with it because they withhold $50 per each day I am on the hotel, that’s taking needed credit from my CC and I had already paid for the hotel reservation in advanced, they gave me no choice or solution. His reply was” it’s a hotel policy, we can’t do anything about, you can go on and telling me not to agree with the fee and nothing is going to change” BEWARE HIDDEN FEES I had to do what they said - so beware that you will need to have enough money or credit to go to this place so they put a credit hold on your card $50 for each day you are staying there. Unfortunately I have an 8 reservation paid for so that $400 I had to set aside for their security deposit. NICE ROOFTOP but very EXPENSIVE and again VERY BAD SERVICE besides that the place is very nice and it has a very good top roof but is very expensive and the service is very bad. I sad in a table an waited for about 20 mins and nobody came to provide service so I left. THE GOOD Some people are actually nice and helpful not all own the staff is bad and they have nice areas to enjoy a drink. Very good for pictures and is situated in a very nice location in Santiago.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent spa and restaurante, friendly staff.
Stayed 4 nights in Oct 2024