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LOFT Hotel by Sommelier Hoteles

2.0 star property

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Design Double Room | Premium bedding, memory foam beds, minibar, in-room safe
Front of property
50-inch Smart TV with cable channels, TV, streaming services
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
264 Miraflores, Santiago, Santiago, 8320198
  • Santa Lucia Hill
    ‪2 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪15 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Design Double Room

Design Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Design Double Room

  • City view
  • 6889 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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About this property

LOFT Hotel by Sommelier Hoteles

Hotel in Downtown Santiago
A microwave in a common area, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
LOFT Hotel by Sommelier Hoteles offers 25 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Santiago hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided on request.

LOFT Hotel by Sommelier Hoteles features a vending machine, tour/ticket assistance, and an elevator. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

LOFT Hotel by Sommelier Hoteles is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 50 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 43 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 95002106

Property is also known as

Hotel Sommelier LOFT
Loft By Sommelier Hoteles
LOFT Hotel by Sommelier Hoteles Hotel
LOFT Hotel by Sommelier Hoteles Santiago
LOFT Hotel by Sommelier Hoteles Hotel Santiago

LOFT Hotel by Sommelier Hoteles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 3 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff friendly, reasonable price, a little too dark the room but was a good stay. As mentioned in other posts the shower hit water took long time to arrive but not at issue given its summer and a refreshing start was not bad.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

MIKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for everyone but great location and value.

Selected this property based on location and price for a 2 day stay in Santiago. It’s different, think high school locker room meets steam punk. Bed was king size and supremely comfortable. Refrigerator provided. Some downsides, AC is central and runs all the time and is noisy but kept the room at the desired temperature. Rooms and hallways are DARK, even with all of the lights on. Cement floors not for everyone. Water pressure and temperature was good but a full 3-4 minutes to get hot water and shower leaked onto the bathroom floor. Coffee in room is not free. Overall I enjoyed my stay and staff was very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a very comfortable bed. Front desk staff are very helpful. Great location. Short walk to the subway.
Stayed 4 nights in Dec 2024

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk almost always has English speaking staff. They are always very friendly and helpful. The hotel is in a very convenient location and pretty safe. It’s very clean. They also did a big favor to let me shower before boarding a night flight. Thank you!
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Zero complaints.
Stayed 2 nights in Dec 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it was close to everything we need. parking was the only thing that needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of my favorites places to stay in Santiago.The hotel in general is quite decent
Stayed 1 night in May 2024

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved it.
Stayed 2 nights in Jan 2024

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management are untrustworthy
Stayed 20 nights in Apr 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice in Santiago near Santa Lucia

Located 2 blocks from Santa Lucia metro station, this hotel is well-situated near Plaza de Armas and Lastarria. The area is typically busy in the daytime during weekdays, but is relatively quieter than other areas like Providencia and Bellavista at other times. Not a ton of restaurants nearby that open late, so better to find a place in the other barrios to eat before returning to the hotel at night. The hotel itself is as advertised - the units are lofts, with a NY theme. My room was quite spacious, and wifi was quite fast. I enjoyed having the TV connected to regular cable and YouTube. The only improvements I would recommend would be that the water in the shower could warm up faster, and that certain items could be complimentary such as coffee, but maybe the latter isn't really a thing in Santiago. Otherwise, it's a pretty solid hotel and certainly a comfortable stay for me.
Stayed 1 night in Apr 2024

6/10 Okay

Nikolas

Liked: Cleanliness, staff & service
Really dark. Needs more lights. Something (elevator I think) made a low drone and shake all the time. Could hear water from pipes too. Maid came to clean adjacent room at 4am! You could hear her move thru every room. You could here the elevators loud ding everytime it landed on a floor. I really should wait to see if they return the deposit. And if the return attempt didn't charge me once again. They had cleaning ladies (no English) doing this. Seemed to be having problems. As you can see I got little sleep here. You dont need these hassles. Spend the extra 5 bucks.
Stayed 1 night in Mar 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Second time that I’ve stayed here in Santiago. The hotel is clean, centrally located, and a great value for money. Will definitely stay here again next time I’m in Santiago
Stayed 2 nights in Mar 2024

10/10 Excellent

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice little spot. Staff is very helpful. be careful in this area at night though!
Stayed 2 nights in Feb 2024

8/10 Good

kareem, waterloo

Liked: Amenities, property conditions & facilities
The hotel room was very spacious but not one staff member spoke English it wasn’t the best experience you would think someone would be able to speak English and they are always on their phone so getting their attention is challenging but the hotel itself was wonderful and great and their a great restaurant next door
Stayed 2 nights in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff were friendly. I had to let the water run for a minute or two in the shower before it was warm but that was a minor issue. Lots of transportation and eating options around. I’d definitely stay here again next time I’m in Santiago
Stayed 4 nights in Feb 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cerra St Lucia and restaurant area. Clean, quiet. Really I’m small but that didn’t matter for our short stay.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price paid the hotel was good value for money.
Stayed 1 night in Jan 2024

10/10 Excellent

Lewis Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my at the hotel is close to a lot of places to eat and shop, only downside is the Aircon did not go below 19°c so the room stayed warm throughout the stay but it was the summer
Stayed 6 nights in Jan 2024