Along with an outdoor pool, this smoke-free hotel has a restaurant and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Plaza offers 34 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.
This Nuevo Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a garden, and room service (during limited hours). Complimentary self parking is available on site.
Hotel Plaza is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Hotel Plaza has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to noon for a fee: USD 4.25 for adults and USD 4.25 for children
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Conference center
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 4.25 for adults and USD 4.25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hotel Plaza Santiago
Plaza Santiago
Hotel Plaza Hotel
Hotel Plaza Nuevo Santiago
Hotel Plaza Hotel Nuevo Santiago
Hotel Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a $30 room posing as a $65 room. The room itself is large yet absolutely devoid of any personality or decor. A king size bed, wall mount tv, small desk and an AC. That’s it.
Starting with the best feature and working down:
The bed is very comfortable and firm. Lots of pillows.
The AC works. Sort of. It blows cold air into the large uninsulated box of a room. It was just cool enough after 4 hours to keep me from changing rooms or hotels. The remote is useless for anything other than turning the AC on.
The water pressure in the bathroom is roughly equal to that of a 90 year old man passing a kidney stone. I actually gave up on my shower on my legs! I have never felt compelled to quit on a shower. Maybe it was the complete lack of hot water coupled with the anemic stream?
There is a free breakfast! It was colder than my room temperature when I woke up but it tasted decent and the latte was a nice gesture.
In summary: no. Just no.
It was hard to see the entrance because I arrived at night! But other than that.. It was a lovely short stay!
Verified traveler
Stayed 1 night in Mar 2021
8/10 Good
Robert
Feb 21, 2020
Liked: Staff & service, room comfort
Disliked: Cleanliness
An ok road motel
The employees were lovely and very helpful. However the rat or mouse droppings that we saw were unsettling.
We started in one room but because the wifi was not working there were moved to another room. My wife had to use her data as the wifi was still not good. I was ok with just checking emails. The place is quite run down.
We were surprised that it is rated a 3 star more like a 2 star. The rooms are spacious though and
the coffee in the lobby was good
Robert
Stayed 1 night in Feb 2020
4/10 Poor
Verified traveler
Traveled with partner
Sep 11, 2019
Liked: Cleanliness, staff & service
This place is NOT as nice as the pictures looked. Way over priced. Not a safe feeling area. The sheets are horrible and feel like paper. Wouldn’t stay again.
A good value, parking is convenient, wifi is spotty. Caña restaurant onsite is a bi pricey, but well worth it. Excellent food, staff is very nice and helpful.
This hotel is basically a road stop for drivers on the Interamericana, but it has a large swimming pool in spacious, shaded grounds, excellent breakfast, and very friendly and helpful staff. It is set back from the highway, so noise is minimal.