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Hotel Plaza San Francisco

4.0 star property

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Photo gallery for Hotel Plaza San Francisco

Aerial view
Indoor pool
Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe
Bar (on property)
Junior Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪8 min walk‬
  • Plaza de Armas
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • 441 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

  • 312 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 King Bed

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel Cumbres Lastarria

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (773)
The price is $145
per night
$145 total
includes taxes & fees
Apr 5 - Apr 6
Hotel Cumbres Lastarria

About this property

Hotel Plaza San Francisco

Hotel in Downtown Santiago
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Hotel Plaza San Francisco offers 146 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Hotel Plaza San Francisco features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and 16 meeting rooms. Event facilities measuring 2605 square feet (242 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza San Francisco has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 40000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 570 out of 887 reviews
Rating 8 - Good. 236 out of 887 reviews
Rating 6 - Okay. 50 out of 887 reviews
Rating 4 - Poor. 13 out of 887 reviews
Rating 2 - Terrible. 18 out of 887 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

REKHA, Northampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, walkable to major tourist sites. Excellent breakfast and hotel arranged for taxi transfer to the airport. There was also a shower and changing room available at the lower level for use prior to departure and they stored our luggage after checking out. Be careful as usual for walking outside the hotel premises.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was super helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception was so helpful. They arranged our transfer from San Antonio to Santiago & then to the airport. First rate service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, we loved this place. It was authentic and the staff were very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to everything and the restaurant is superb.
Stayed 4 nights in Nov 2024

6/10 Okay

Eric

Tried to cancel within 24 hr of booking but they did not allow
Stayed 1 night in Nov 2024

8/10 Good

Juan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good value , a bit Old building
Great location near by old city of Santiago, excellent service, food is great and breakfast amazing! The hotel is aging and the 8th floor smell humid and old, also the rooms are old, water pipes and drains dirty and smelly. Overall GOOD STAY
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is conveniently located near tourist landmarks and access to subway. The interior of the hotel is very nice and well taken care of. Buffet breakfast is scrumptious with a number of choices. Personnel is friendly and helpful. The room does require some refreshing and updating, especially the shower design where water spills all over the floor during use. Our room location, not facing the street, is apparently near a bar or pub that played loud music late into the night, not awful but for light sleeper maybe a problem. Overall, we would stay here again for business.
Stayed 3 nights in Nov 2024

10/10 Excellent

Pardeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great transit stop while in Santiago, walking along the busy streets was great and get to experience the local flavor. Hotel has nice gym and spa that helped with post hiking in to the Torres Del Paine. Food at the bar lounge was great. Complimentary breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. The staff went above and beyond to assist me with trying to retrieve my mobile phone I had left in an Uber vehicle.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Young, Bowie

Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A relaxing stay in a relaxing hotel
Transferred here after the Mercure down the road did not have the rooms we reserved. This hotel is lovely, has a great atmosphere, very friendly staff, a great breakfast and restaurant. I would definitely recommend staying here if you want to be near the City centre.
Stayed 4 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localización para visitar el centro de Santiago pero lejos de la zona comercial nueva. Los cuartos amplios y un excelente restaurante y bar
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opulence at its finest.
This is a classic, opulent hotel that harkens back in style and look to the early/mid 20th century. I am sure that throughout most of its existence, it was considered a 5 star or better. Today, it may be old-fashioned. I read read reviews that almost deterred me. But, this was & is the best choice. Everything was lovely. From the elevators that carried us from the 8th floor to the Lobby & sub-levels (3) in an instant, to the absolutely delicious and amazing breakfast, to the waiters, bellhops, & concierge that served us, delivered ice, water, tea & coffee to our room in an instant, to the immense spaces for sitting, talking, working, to the fabulous concert halls & meeting rooms - and yes the pool and gym. All very well appointed and with good equipment. There are complaints about the neighborhood, but this is the center of town. There are museums and churches right on the same plaza. If you r ready for beautiful wood paneled rooms (the whole place was wood paneled) with wonderful beds, and nicely appointed bathrooms with a wonderful bar, restaurant, and pleasant efficient staff, this is the place. By the way, I have stayed in the best hotels in NYC, LA, London, Madrid, Amsterdam, Seoul, and many more. This place was great. But, management must upgrade the HVAC, it worked fine but it was struggling and was slow to respond to adjustments. But, we were always comfortable. And, smarter TVs. I could not connect my Mac. But then, why stay indoors?
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
The staff were very friendly and accommodating. The food in the restaurant and bar was very good. The room and bed were very comfortable so it was an all-round enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in a city. Friendly staff. And the room was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights and enjoyed our stay. Comfortable beds, great breakfast options, felt safe. Staff were very welcoming and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff are very curteaous. The breakfeast is great! Fresh cooked omelets, various cheese, cold cuts, fruits. All types of coffee are available, which you can select on your own. The bar is nice also, with happy hour menus. We stayed twice at this hotel during our visit to Chile.
Stayed 2 nights in Oct 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay.
We really enjoyed our stay here. The room was big and spacious and the bathroom huge. The shower did leak onto the floor a bit as the glass panel was too short, but it wasn’t really a problem. The bed was very comfortable. The service at reception was excellent. The breakfast buffet was very good. One of the best we have had. Lots of choice, easy to over eat. We enjoyed the use of the spa facilities as we both had massages and used the sauna. The two biggest benefits at this hotel were the ability to check in early as our overnight flight arrived at 8am, and having the use of luggage storage and the spa facility to shower late afternoon on our last day as our flight out was very late but we had to check out in the morning of course. Don’t walk around the area at night time outside the hotel. It’s not particularly safe.
Stayed 2 nights in Sep 2024

8/10 Good

Srikant, Nottingham

Traveled with family
Liked: Cleanliness, amenities
Excellent location of property with a good range of facilities including free parking and a decent breakfast included. Lovely door staff welcoming each guest in personally.
Stayed 2 nights in Oct 2024