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Hotel Imperio

2.5 star property

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Photo gallery for Hotel Imperio

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility
Free daily buffet breakfast
Flat-screen TV

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
Libertador Bernardo O'Higgins 2876, Santiago, 8370097
  • Palacio de la Moneda
    ‪3 min drive‬
  • Movistar Arena
    ‪4 min drive‬
  • Plaza de Armas
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

Flat-screen TV

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Flat-screen TV

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double or Twin Room, 1 Double or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Imperio

Hotel in Downtown Santiago
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Imperio offers 80 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

3 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Imperio is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Imperio has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Imperio Santiago
Imperio Santiago
Hotel Hotel Imperio Santiago
Santiago Hotel Imperio Hotel
Imperio
Hotel Hotel Imperio
Hotel Imperio Hotel
Hotel Imperio Santiago
Hotel Imperio Hotel Santiago

Hotel Imperio Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

5.8/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, and the staff were very friendly! It is a good location to let you go out and see Santiago.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Me gustó la limpieza. Faltó shampoo. Además el desayuno no fue lo que esperaba.
Stayed 1 night in Jul 2019

2/10 Terrible

Madelin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima Experiencia

Pésima Experiencia, un lugar lúgrube y sucio, además cobraron el estacionamiento aparte, aún estando en un lugar fuera del recinto y poco accesible. Debo reconocer que el Hotel no tiene toda la responsabilidad. Pésima Gestión de Hoteles.com y no cumplieron con lo que ofrecieron.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 5 nights in Jul 2019

2/10 Terrible

Madelin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia del terror

Pesima experiencia en todo sentido, necesitaba estacionamiento y asi me aseguro el vendedor de Hotels.com, pues bien llegamos al lugar y no habia estacionamiento solo posibilidad de arrendar uno fuera del Hotel y con costo aparte. El lugar sucio, en un lugar peligroso, camas que sonaban, toallas que alguna vez fueron blancas, olores fetidos en en baño y en la pieza con una luz amarilla que solo le daba el cierre tetrico al lugar. Escribi a Hotels.com, nunca una respuesta, tuve que quedarme con mi familia en ese lugar porque ya tenian los datos de mi tarjeta y lo cobrarian. Juzguen por ustedes musmios
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice una reserva y no me pude quedar porque contrate con cochera y no tenia ademas de se muy oscuro sucio y el lugar peligroso tuve que perder 2 horas para encontar otro hotel a la madrugad
Stayed 1 night in Jun 2019