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Ona el Marqués Resort

3.5 star property

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Photo gallery for Ona el Marqués Resort

Outdoor pool
Terrace/patio
Reception
View from property
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Washer
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle Las Rosas, 4, Puerto de Santiago, Santiago del Teide, Tenerife, 38685
  • Playa Chica
    ‪11 min walk‬
  • Ocean Explorer
    ‪14 min walk‬
  • Oasis Los Gigantes Public Pool
    ‪15 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪31 min drive‬

Room options

View all photos for 1 Bedroom Apartment (2)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (2)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (3+1)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (3+2)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (3+3)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (3+3)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (4)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (2+1)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (2+1)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (2+2)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (2+3)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (3)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom Apartment (4)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (4)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 1 Bedroom Apartment (2+1)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (2+1)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 1 Bedroom Apartment (2+2)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (2+2)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 1 Bedroom Apartment (3)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (3)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 1 Bedroom Apartment (3+1)

1 bedroom, in-room safe, desk, blackout drapes

1 Bedroom Apartment (3+1)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Studio (1+1)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Apartment (6)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (6)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (4+1)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Studio

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for 2 Bedroom Apartment (4+2)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (4+2)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (5)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for 2 Bedroom Apartment (5+1)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (5+1)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio, 1 Bedroom, Kitchen

1 bedroom, in-room safe, desk, blackout drapes

Studio, 1 Bedroom, Kitchen

  • 484 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Bedroom Apartment (2)

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Apartment (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Studio (2)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Ona el Marqués Resort

3.5-star Santiago del Teide aparthotel close to Los Gigantes Beach
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and a business center. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washing machine and a coffee/tea maker, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Ona el Marqués Resort offers 124 air-conditioned accommodations with DVD players and safes. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Santiago del Teide aparthotel provides wireless Internet access for a surcharge. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ona el Marqués Resort features an outdoor pool and a children's pool. Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center. This family-friendly aparthotel also offers a library, a terrace, and an arcade/game room.

Ona el Marqués Resort has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

Dutch, English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Daily continental breakfast available 9:00 AM to noon for a fee: EUR 9.90 for adults and EUR 9.90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Washing machine

Work spaces

  • Business center
  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Hair salon
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 124 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 9.90 for children
  • Fee for in-room wireless internet: EUR 5.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort
Ona el Marqués Santiago del Teide
Ona el Marqués
Ona El Marques Tenerife/Santiago Del Teide
Ona el qués tiago l Tei
Ona Marques Santiago Del Teide
Ona el Marqués Resort Aparthotel
Ona el Marqués Resort Santiago del Teide
Ona el Marqués Resort Aparthotel Santiago del Teide

Ona el Marqués Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 204 out of 341 reviews
Rating 8 - Good. 106 out of 341 reviews
Rating 6 - Okay. 20 out of 341 reviews
Rating 4 - Poor. 7 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer Dawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very well equipped. There was only 1 air con unit in the apartment which was in the bedroom-that was the only down side I can think of. Beds were comfortable and the balcony was huge. The area was very quiet at night. We always got a good spot by the pool late morning/early afternoon. The staff were all great and very helpful. Pool was a good temperature and inflatables were allowed at certain times. I would stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
We always enjoy our stay at El Marques and have been returning year afte year.
Stayed 14 nights in Sep 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the peace and quiet of the resort. All the staff were lovely and friendly and were available to respond to anything we wanted, e.g. car hire, taxi return to the airport, best places to eat. This time of year is wonderfully peaceful and we just lazed around the pool and sat drinking mojitos in the bar.
Stayed 10 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed here many times and quality of rooms and facilities always very high
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our holiday at Ona el Marques and would recommend it to our friends. The apartment was clean, safe and comfortable. The staff were very helpful and polite.We look forward to visiting there again Judith Gaze
Stayed 7 nights in Sep 2024

10/10 Excellent

Andriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spatious 2-storey apartment. There's a balcony on both floors. The upper one offers a nice view of the cliffs and the sea. The apartment is equipped with everything you might need during your stay (incl. washing machine and kitchenette). There's a restaurant and a pool area accessible via a tunnel under a (not busy) road. There are two supermarkets within walking distance. Playa de los Guios, black sandy beach is about 10 mins walk. But we liked snorkeling in Charco del amor (about 5mins walk) for its calm water and plenty of sea life. Parking in the area is a problem during the season.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebekah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our family holiday. Beautiful setting and helpful staff. Thank you ❤️
Stayed 9 nights in Jul 2024

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
These apartments are lovely. They are situated at the top of a VERY steep hill! Cab is only around 4 euros to reach the town. Save your legs....! Pool lovely, reception very helpful, breakfast basic and does the job.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really relaxing stay. Had everything family needed.
Stayed 12 nights in Jul 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Been coming here for 35 years. Home from home. Love fully equipped kitchen, views and clean and perfect temperature swimming pool.
Stayed 9 nights in Mar 2024

10/10 Excellent

michelle

Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2024

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Having been going to El Marques for a number of years now. We have always enjoyed our stay there.The only downside this year was the state of pool area when coming down first thing in morning. Sunbeds all over the place,where they had been left day before.The pool attendant never bothered to tidy pool area at all.Also there are no smoking signs for pool but we found people smoking ,using glass ashtrays which should be a no no.I understand that Spanish laws are different from ours regarding smoking but I think it is wrong especially as was mainly round children’s pool area. Also people were bringing bottles of beer to pool area which should not be allowed, the pool attendant never got out of his seat to check on these things.In previous years the pool attendants gave more attention to the upkeep of pool area.
Stayed 14 nights in Mar 2024

6/10 Okay

Peter

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Hotel facilities were really nice, though maybe a little outdated with quite old styling inside. Could be updated. Apartment was great with spacious upstairs and a nice bedroom with good air conditioning. Location was good within the resort walkable to local shops, bars and restaurants. Our main issue was the room housekeeping, our room was only serviced once by the hotel in a week stay meaning we had to request extra towels. The reception was also not open 24 hours so had we been slightly later back to the room we wouldn’t have been able to shower!
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sue

Liked: Cleanliness
Great position. Had a super time, staff are very good
Stayed 10 nights in Feb 2024

10/10 Excellent

Tom

Liked: Cleanliness, room comfort
3 days here. Very good apartment, clean all you'd need even for longer stays
Stayed 3 nights in Feb 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
First class accommodation.
Stayed 21 nights in Jan 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was as expected. Very well equipped with supermarket across the street. Would visit again.
Stayed 4 nights in Jan 2024

8/10 Good

James

Stayed 14 nights in Nov 2023

8/10 Good

Elizabeth

Liked: Room comfort
Stayed 14 nights in Jun 2023

8/10 Good

Maureen

Liked: Cleanliness, room comfort
Lovely resort and very helpful staff
Ona El Marques is a lovely resort.We have been going there for many years now. Only downside this year was the apartment we were given had a raised balcony which we thought was quite dangerous as there was no barricade at edge of balcony and about a foot drop to the apartment level.
Stayed 14 nights in Mar 2023

6/10 Okay

Helena S T

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023