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Residence Inn by Marriott Santiago de los Caballeros

4.0 star property

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Photo gallery for Residence Inn by Marriott Santiago de los Caballeros

Exterior
Outdoor pool
View from property
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
Autopista Duarte Km 2.8, Santiago de los Caballeros, Santiago Province, 51000
  • Bella Terra Mall
    ‪4 min drive‬
  • Mundo Acuático
    ‪4 min drive‬
  • Centro Leon
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, City View

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

Premium bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC Hotel Santiago de los Caballeros

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (50)
The price is $151
per night
$194 total
includes taxes & fees
Mar 18 - Mar 19
AC Hotel Santiago de los Caballeros

About this property

Residence Inn by Marriott Santiago de los Caballeros

4-star hotel in La Fardiquera
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott Santiago de los Caballeros offers 115 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn by Marriott Santiago de los Caballeros features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 238 square feet (22 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Residence Inn by Marriott Santiago de los Caballeros is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Residence Inn by Marriott Santiago de los Caballeros has 3 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 238 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2024
  • Communal living room
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 31 to February 14:
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 3964.68 per accommodation, per night, plus a one-time cleaning fee of DOP 1238.96
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 3964.68 per accommodation, per night plus DOP 1238.96 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Residence Inn by Marriott Santiago de los Caballeros Hotel

Residence Inn by Marriott Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 121 reviews
Rating 8 - Good. 13 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 3 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service. Amazing Stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Gisselle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in general was pleasant The food at the restaurant was cold, I could tell the taste was good had it been hotter we would have enjoyed it better. And even the oatmeal in the morning was only warm so it turned cold quickly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle, Bogota

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property
Stayed 1 night in Nov 2024

10/10 Excellent

hilda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo por lo que todo esta en buen estado. El personal es muy amable y dispuesto a ayudar.
Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel Angel, Fords

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and personnel attention to hosts needs are exceptional.
Stayed 12 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique or special but it was clean and very nice looking. The restaurant service is very slow so, you just can't be in a hurry as they take their, time to serve you. There is nothing close by to walk to, but if you have a car that's not a problem. It was what it was, definitively felt safe and it was quiet for resting and sleeping.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sean R.

Business traveler
Liked: Amenities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and staff, I really enjoyed my stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Heidy, Oviedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. The staff is great and very welcoming. The hotel is spotless. Definitely recommend!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosvly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the rooms, hallways and bathrooms smell amazing. Couldn’t ask for better service
Stayed 2 nights in Nov 2024

10/10 Excellent

KIRSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hotel. Rooms are very spacious!
Stayed 1 night in Oct 2024

8/10 Good

Rafael H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and modern, however, the service is subpar. When you walk around the premises to use any of the facilities, no one greets you. We arrive an hour early so the woman at the front desk told us our room wasn’t ready. We gladly waited and went to eat at the restaurant in the meantime. We came back an hour after the check in time hoping our room was ready. It still wasn’t and when we asked about it, the people at the front desk seemed lost. The employees throughout the property look away and don’t want to be bothered. The service at the restaurant in particular is terrible. I called a woman (Wilnefer) over to place an order with her and she stopped and stared contemplating whether she could/should come help. My husband and I were shocked and laughed about it to ourselves because we couldn’t believe how unwilling she was to help. The host at the restaurant also tried to mislead us when I asked if tip was included in the bill (Wesley). He hesitated and smiled unwilling to answer the question, hoping I’d ignore it and just add an additional tip, which I would’ve happily done, had he not tried to avoid answering my question. The only two servers at the restaurant that were very attentive were Elvis and Diego.
Stayed 3 nights in Oct 2024

10/10 Excellent

LEOPOLDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything new
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
People are very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Helen, Ozone Park

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente alojamiento!
Stayed 1 night in Sep 2024