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Residence Inn by Marriott Santiago de los Caballeros

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Santiago de los Caballeros

Lobby lounge
Property amenity
Restaurant
Premium bedding, pillowtop beds, in-room safe, desk
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Autopista Duarte Km 2.8, Santiago de los Caballeros, Santiago Province, 51000
  • Bella Terra Mall
    ‪4 min drive‬
  • Mundo Acuático
    ‪4 min drive‬
  • Centro Leon
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, City View

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, City View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC Hotel Santiago de los Caballeros

Pool
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (32)
The price is $159
per night
$204 total
includes taxes & fees
Feb 13 - Feb 14
AC Hotel Santiago de los Caballeros

About this property

Residence Inn by Marriott Santiago de los Caballeros

4-star hotel in La Fardiquera
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott Santiago de los Caballeros offers 115 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Residence Inn by Marriott Santiago de los Caballeros features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 238 square feet (22 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

Residence Inn by Marriott Santiago de los Caballeros is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Residence Inn by Marriott Santiago de los Caballeros has 3 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 238 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2024
  • Communal living room
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to January 21 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 31 to February 14:
  • Fitness facilities
The property will be renovating from January 14 2025 to January 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Residence Inn by Marriott Santiago de los Caballeros Hotel

Residence Inn by Marriott Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 11 out of 106 reviews" "
Rating 6 - Okay. 4 out of 106 reviews" "
Rating 4 - Poor. 3 out of 106 reviews" "
Rating 2 - Terrible. 3 out of 106 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KIRSA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hotel. Rooms are very spacious!
Stayed 1 night in Oct 2024

8/10 Good

Rafael H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Aug 2024

4/10 Poor

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and modern, however, the service is subpar. When you walk around the premises to use any of the facilities, no one greets you. We arrive an hour early so the woman at the front desk told us our room wasn’t ready. We gladly waited and went to eat at the restaurant in the meantime. We came back an hour after the check in time hoping our room was ready. It still wasn’t and when we asked about it, the people at the front desk seemed lost. The employees throughout the property look away and don’t want to be bothered. The service at the restaurant in particular is terrible. I called a woman (Wilnefer) over to place an order with her and she stopped and stared contemplating whether she could/should come help. My husband and I were shocked and laughed about it to ourselves because we couldn’t believe how unwilling she was to help. The host at the restaurant also tried to mislead us when I asked if tip was included in the bill (Wesley). He hesitated and smiled unwilling to answer the question, hoping I’d ignore it and just add an additional tip, which I would’ve happily done, had he not tried to avoid answering my question. The only two servers at the restaurant that were very attentive were Elvis and Diego.
Stayed 3 nights in Oct 2024

10/10 Excellent

LEOPOLDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everything new
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
People are very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Helen, Ozone Park

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente alojamiento!
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in order
Stayed 1 night in Sep 2024

8/10 Good

Wilder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient very center to all around Cleans property and friendly stuffs
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

olivia

Stayed 1 night in Aug 2024

10/10 Excellent

Evelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay at Residence Inn by Marriott Santiago de los Caballeros. I recently stayed for one day and had an overall great experience. The hotel offers comfortable rooms, attentive service, and a convenient location that made it easy to explore the area. The amenities provided added to the comfort and convenience of my stay. I was quite satisfied with my time here and would recommend to anyone looking for a good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
It was wonderful, we’ll stay there every time we go to Santiago.
Stayed 1 night in Aug 2024

10/10 Excellent

Fanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new hotel. Staff is very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

feiga

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto J

Stayed 3 nights in Aug 2024

8/10 Good

Nelsi, PATERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carlos H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor WiFi - needs to be improve.
Great hotel, but needs to improve WiFi service. Terrible. It is impossible to work with the complementary internet. You MUST buy their Internet package. I travel all over the works and with the complementary WiFi at least I can surface the internet and download documents. NO POSSIBLE, not even surf the internet.
Stayed 4 nights in Aug 2024