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Platino Hotel & Casino

3.0 star property

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Interior entrance
Interior
Casino

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Catedral de Santiago
    ‪5 min drive‬
  • Estadio Cibao
    ‪7 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

  • 30 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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$146 nightly
The price is $146 total
includes taxes & fees
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About this property

Platino Hotel & Casino

3-star hotel in La Zurza
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Colonial hotel also offers a casino, a nightclub, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle. Complimentary self parking is available on site.

Platino Hotel & Casino has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Casino Santiago de los Caballeros
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 510 out of 1009 reviews
Rating 8 - Good. 285 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 46 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Traveled with partner
I would like to have a restaurant and a casino in the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Francisco, New York City

Stayed 1 night in Feb 2025

10/10 Excellent

Richard, apopka

Liked: Cleanliness, staff & service, property conditions & facilities
I travel several times a year to the Dominican Republic. I find this hotel alway clean and safe. Just wish it had an elevator when placed on top floors.
Stayed 3 nights in Feb 2025

10/10 Excellent

Escolatica

This is my third time at this hotel. Very reasonable, close to square one a place to eat it’s a 5 minute walk ,Casino on property, free breakfast up to 10am.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and supportive. The room is spacious and clean, however the bathroom is very very small.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back again soon
Stayed 1 night in Feb 2025

10/10 Excellent

DIANNA, Trujillo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar cómodo, higiénico con buena ubicación!
Stayed 3 nights in Jan 2025

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, amenities
Nice little hotel to spend the night. Clean, the staff are nice and breakfast included
Stayed 2 nights in Jan 2025

8/10 Good

JUDE, Delray Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I like the staff that serve in the restaurant, everyone was friendly and helpful, I really loved that about them. The thing that I didn't like, was the route to go to the restaurant, you have to walk from the second floorof the hotel, and go outside like going to the street, and get into the restaurant, the real inconvenience, was when it was raining. They provided umbrella, but I would rather for them to have an opening from the hotel to the restaurant or cover the qrea from down the stairs to the restaurant. I already commented that to one of the management staff. Who was very kind and understanding to listen to me.
Stayed 7 nights in Jan 2025

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Una buena opcion para quedarse en Santiago a un costo razonable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose, old Orchard beach

Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Nice staff and good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Lottoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for providing me with such comfort. The staff was great. Breakfast was great! We visit again❤️
Stayed 4 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, Ramona is such a great lady, humble, friendly and cares a lot about your stay as well every else
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE, Santo Domingo

Stayed 1 night in Jan 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 16 nights in Dec 2024

4/10 Poor

arismendy

Liked: Staff & service
Disliked: Cleanliness
La ducha estaba tapada ... el parkeo no esta muy ... la tv casi nada puedes ver tiene Netflix pero no funciona .. lo unico el servio de la persona k te recive eso esta bien
Stayed 6 nights in Jan 2025

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Danfi

Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Everybody was friendly and the staff spoke Spanish and English. It was clean and the food was really good!
Stayed 1 night in Jan 2025

10/10 Excellent

LUIS A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel service was good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great character!
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024