Concierge services, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include tour/ticket assistance. Change of towels is available on request.
Palmetto Hotel offers 21 air-conditioned accommodations with complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads.
This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santiago de los Caballeros hotel also offers tour/ticket assistance, concierge services, and a water dispenser. Complimentary uncovered self parking is available on site.
Palmetto Hotel is a smoke-free property.
A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free secured, uncovered self parking on site
Food and drink
Free full breakfast available daily 8:00 AM to 10:00 AM
Conveniences
24-hour front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Doorbell and phone notification
Handrails in hallways
Handrails in stairways
Lever door handles
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
More
5 floors
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Food and drink
Free bottled water
Restaurant dining guides
More
Air conditioning
Free local calls
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros
Palmetto Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 154 out of 346 reviews" "
10 - Excellent
154
Rating 8 - Good. 116 out of 346 reviews" "
8 - Good
116
Rating 6 - Okay. 32 out of 346 reviews" "
6 - Okay
32
Rating 4 - Poor. 24 out of 346 reviews" "
4 - Poor
24
Rating 2 - Terrible. 20 out of 346 reviews" "
2 - Terrible
20
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Jermaine
Oct 31, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy early in the morning. I guess my room was under the breakfast area.
Shower water was not. I checked out a day earlier for hot water and not to be woke up at 5am
Room es pequeño y coqueto. Es limpio pero lo único que no me gustó es el ruido que ahí en la calle ya que es una área muy busy y pasan mucho tránsito. Pero el resto es un hotel bonito y barato para el que quiera ir a visitar Santiago y no gastar mucho dinero
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.