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AC Hotel Santiago de los Caballeros

3.0 star property

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Photo gallery for AC Hotel Santiago de los Caballeros

Exterior
Outdoor pool
Lounge
Lobby lounge
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Calle Del Sol # 32-34, La Zurza II, Zona Monumental, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪5 min walk‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Estadio Cibao
    ‪4 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

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Hotel Santiago, Curio Collection by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (54)
The price is $152
per night
$195 total
includes taxes & fees
Apr 6 - Apr 7
Hotel Santiago, Curio Collection by Hilton

About this property

AC Hotel Santiago de los Caballeros

3-star hotel in La Zurza
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Santiago de los Caballeros hotel also offers an outdoor pool, a front-desk safe, and an elevator. Complimentary self parking is available on site.

AC Hotel Santiago de los Caballeros is a smoke-free property.

AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 60 reviews
Rating 8 - Good. 10 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Magderlyn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida nada buena de los restaurantes, nada en la categoría de un marriot, deberían revisar esa parte y agregar gavetas a las habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIÓGENES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, las áreas comunes y la seguridad, pero lo mejor que tienen son las atenciones del personal. He estado en muchísimos hoteles y el servicio al cliente aquí es incomparable.
Stayed 2 nights in Mar 2025

8/10 Good

Orquidia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful however the breakfast is horrible and extremely expensive for continental. They served artifical eggs when we asked for an omelet. This hotel has potential but needs some work to make it better and expand their dinner menu at the restaurant as well
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service nice property cleanest and very friendly environment
Stayed 1 night in Feb 2025

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ariel, Lynn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, nice view
The staff was very kind and helpful
Stayed 1 night in Feb 2025

8/10 Good

scarlet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Feb 2025

10/10 Excellent

Pedro E

Stayed 2 nights in Feb 2025

10/10 Excellent

Anadaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Liked: Amenities, property conditions & facilities
Need better service
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Santiago by Marriott.
This property is only a few months old so everything is still so new which made the stay even better. The hotel is in a great location w/ walkable food and entertainment not to mention the incredible view of the Monument to the Heroes of the Restoration and cityscape.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

6/10 Okay

Dayanna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo pero no me siento complacida por temas de cobros y administración.
Stayed 1 night in Jan 2025

8/10 Good

Luis, Valley Stream

Liked: Cleanliness, staff & service, property conditions & facilities
THE BRAND NEW FACILITY WAS BEAUTIFUL AND WELL DESIGNED.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
A must if staying in Santiago. The view of the monumento is amazing. Conveniently located across the street from the monumento, walking distance from Circus Park which offers an array of food options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only comment would be that a fee of $29 per person for breakfast is more for a “Brunch” and not for breakfast. This price is not accurately reflected with the area or honestly, in general
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good staff and good food
Stayed 2 nights in Jan 2025

10/10 Excellent

Adelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025