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Hotel Universal

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Universal

Reception
Triple Room | Premium bedding, desk, free WiFi, bed sheets
Exterior
Reception
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Galicia Plaza
    1 min walk
  • Alameda Park
    3 min walk
  • Santiago de Compostela Tourism Office
    4 min walk
  • Santiago de Compostela (SCQ-Lavacolla)
    23 min drive

Room options

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Combined shower/tub, hair dryer, towels

Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, desk, free WiFi, bed sheets

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About this property

Hotel Universal

Hotel in Santiago de Compostela City Centre
A coffee shop/cafe, a 24-hour front desk, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Universal offers 54 accommodations with hair dryers. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Wireless Internet access is complimentary. This Santiago de Compostela hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby.

Hotel Universal is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Hotel Universal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 249 out of 648 reviews" "
Rating 8 - Good. 261 out of 648 reviews" "
Rating 6 - Okay. 106 out of 648 reviews" "
Rating 4 - Poor. 22 out of 648 reviews" "
Rating 2 - Terrible. 10 out of 648 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yoshiyuki, Whippany

Traveled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Santiago Hotel
Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

claire

Stayed 1 night in May 2024

8/10 Good

Heather, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we’ve stayed here after our Camino. It is close to all amenities and only a short walk to the Cathedral. We did have some issues with our room this time as the AC for the building was not on and our room was 27C. The staff that evening was helpful and did some troubleshooting. And when that did not work staff did change our room to a cooler room with cross breeze. Not everything always goes as planned but it is in those moments staff can make a difference and they absolutely did. That goes a long way. We will be back.
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, simple, clean room in the center of Santiago de Compostela. I arrived before check-in and left my luggage with the front desk staff while I went out. Then I got my key a little early once the room was ready. It was a good experience.
Stayed 1 night in May 2024

8/10 Good

Marie Therese

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amigable. Cerca al centro de la ciudad
Stayed 1 night in Apr 2024

6/10 Okay

edith

Liked: Cleanliness, staff & service, amenities
I check in the afternoon and the men are working on the floor that I was in. I didnot know they are renovating the hotel. I’m so tired I need my rest but could not bec they are pounding on the wall. I asked them what time they would be finished, they replied at 7 pm. I just went out to eat and relax at Burger King. If I have known that they are renovating, I could have reserve to another hotel.
Stayed 1 night in Apr 2024

8/10 Good

Paloma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is renovated and nice. great location and very clean. They gave our room early and the lady at front desk was very nice. Our room was ok but we he last at the hall with no view at all.
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, close to the touristic places and the train station
Stayed 2 nights in Feb 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and everything is right there clean!!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Lyn

Traveled with group
Liked: Property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth Opitz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, comfortable bed, good wifi, and pleasant staff. My si ngle room was tiny but had everything i needed. Breakfast 8 euro was limited. Very noisy! Noise from elevator, room next door, plumbing noises, and hallway. Reasonable rate.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diane

Stayed 1 night in Oct 2023

8/10 Good

JOSE RAUL COLON, Bayamon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, many restaurants nearby, and easy to reach the main attractions such as the Cathedral of Santiago de Compostela. The bus for most excursions is taken in front of the Hotel Universal. Breakfast is a basic one that helps mainly in the mornings when you have to leave quickly for the excursions, and you cannot take long. The staff are very cooperative and helpful.
Stayed 4 nights in Sep 2023