Hotel Palacio del Carmen, Autograph Collection

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio del Carmen, Autograph Collection

Exterior
Exterior
LCD TV
Daily buffet breakfast (EUR 22 per person)
Gastropub

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • University of Santiago de Compostela
    5 min walk
  • Alameda Park
    6 min walk
  • Obradoiro Square
    8 min walk
  • Santiago de Compostela (SCQ-Lavacolla)
    27 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Palacio del Carmen, Autograph Collection

5-star Santiago de Compostela hotel walkable to Santiago de Compostela Cathedral
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Palacio del Carmen, Autograph Collection offers 74 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Santiago de Compostela hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Palacio del Carmen, Autograph Collection features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Palacio del Carmen, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Camelio Restaurant - This restaurant specializes in Mediterranean cuisine.
AC Lounge - This gastropub specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Fee for in-room wireless internet: EUR 12.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 441 reviews" "
Rating 8 - Good. 120 out of 441 reviews" "
Rating 6 - Okay. 19 out of 441 reviews" "
Rating 4 - Poor. 11 out of 441 reviews" "
Rating 2 - Terrible. 2 out of 441 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gorkem

Stayed 1 night in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Celebrations in Santiago de Compostela
Comfortable stay and free parking in Santiago de Compostela on the eve of the Apostle celebrations. Hotel was well located - slightly outside the city with a 10 min walk to the cathedral. Room was comfortable - though a bit dated.
Stayed 1 night in Jul 2024

6/10 Okay

Jason

Liked: Cleanliness, room comfort
Property is nice enough with a good location, but for an autograph you would expect a bit more.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Santiago Short Stay
We stayed for 3 nights. The hotel had an underground garage for parking. The common areas including gardens were well presented and staff helpful. The room was average size. Short walk in to the centre. The only downside was the noise from the service stairs adjacent to Room 120.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellen
Wonderful people beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and drinks. Comfortable room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and nicely maintained hotel with lots of character. Very helpful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

antonio, westerville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 1 night in May 2024

8/10 Good

Penny, Edmonton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location- intriguing/interesting historical hotel. Short walk to the town square and church.
Stayed 1 night in May 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities and decor
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit dated and worn but clean and friendly. Excellent breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Maribella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location,quiet, nice rooms
Stayed 1 night in May 2024

8/10 Good

Ingrid

Traveled with family
Liked: Amenities
We enjoyed our stay. There were a couple of touches missing for a 5 star hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

NORMA C, RENO

Stayed 3 nights in Apr 2024

8/10 Good

Anthony, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 minutes walk from all the tourist sites yet a very quiet location right next to a peaceful river walk
Stayed 2 nights in Apr 2024

10/10 Excellent

Maximilian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Good location. Great restaurant. Amazing service staff. Restaurant servers were amazing! Well done
Stayed 2 nights in Mar 2024

10/10 Excellent

Amanda Walker

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and spacious with garden view, bed was very confortable, bathroom has everything you need including robes. Due to the weather we didn’t enjoy propriety grounds much, there are many restaurants nearby, and walking to Santiago de Compostela Cathedral was easy and beautiful.
Stayed 1 night in Feb 2024

10/10 Excellent

ALVIN, FT MYERS

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great property close to the Cathedral but not on the noisy areas
Stayed 3 nights in Jan 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here numerous times, and the quality of service and cleanliness has always been superb
Stayed 1 night in Nov 2023

10/10 Excellent

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service by the staff.
Stayed 2 nights in Oct 2023