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Aparthotel

Inturotel Esmeralda Park

4.0 star property

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Photo gallery for Inturotel Esmeralda Park

On the beach, white sand, beach yoga, beach bar
Daily buffet breakfast for a fee
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Hot Tub
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

View in a map
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyi, Mallorca, 7660
  • Cala Gran
    ‪8 min walk‬
  • Cala d'Or Marina
    ‪18 min walk‬
  • Cala Sa Nau
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪55 min drive‬

Room options

View all photos for Select Apartment, 1 bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout drapes

Select Apartment, 1 bedroom (2 adults + 1 child)

  • 462 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Suite, 1 Bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout drapes

Superior Suite, 1 Bedroom (2 adults + 1 child)

  • 462 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Select apartment, 1 bedroom

1 bedroom, in-room safe, desk, blackout drapes

Select apartment, 1 bedroom

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Superior Suite, 1 Bedroom, Sea View

Balcony view

Superior Suite, 1 Bedroom, Sea View

  • 463 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Sea View (2 adults + 1 child)

Balcony view

Superior Suite, 1 Bedroom, Sea View (2 adults + 1 child)

  • 463 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Bedroom (2 adults + 2 children)

Living room

Premium Apartment, 1 Bedroom (2 adults + 2 children)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

View from room

Premium Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

  • 484 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 1 Bedroom, Pool View (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout drapes

Superior Suite, 1 Bedroom, Pool View (2 adults + 1 child)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio

Premium Studio | Private kitchen | Fridge, espresso maker, coffee/tea maker, dining tables

Premium Studio

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout drapes

Premium Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

  • 484 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom (2 adults + 1 child)

Living room

Premium Apartment, 1 Bedroom (2 adults + 1 child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout drapes

Superior Suite, 1 Bedroom

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Pool View

1 bedroom, in-room safe, desk, blackout drapes

Superior Suite, 1 Bedroom, Pool View

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Bedroom

Living room

Premium Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Sea View

View from room

Premium Apartment, 1 Bedroom, Sea View

  • 484 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Sofa Beds

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About this property

Inturotel Esmeralda Park

4-star Santanyi aparthotel close to Cala d'Or Marina
Catch some rays at the beach or spend the day relaxing at Inturotel Esmeralda Park's full-service spa. Then enjoy a meal at one of the aparthotel's 2 restaurants. Each apartment provides a refrigerator and a coffee/tea maker, plus free WiFi and a balcony. Additional amenities include an espresso maker, a hair dryer, and a safe.
Inturotel Esmeralda Park offers 318 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santanyi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a water park (surcharge) are featured at the aparthotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Inturotel Esmeralda Park features a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean aparthotel also offers an indoor pool, a children's pool, and a hot tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2025.

Inturotel Esmeralda Park has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Es Caló - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Saladina Beach Bar - This beachfront bar specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sa Terrassa Bar - This cocktail bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Body treatments
  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Es Caló
  • Sa Terrassa Bar
  • Saladina Beach Bar

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 18 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Shopping
  • Water park
  • Boat tours nearby
  • Golfing nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 floors
  • 318 units
  • 9 buildings
  • Bicycle rentals
  • Built in 1987
  • Garden
  • Mediterranean architecture
  • Renovated - May 2025

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 65

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 16 to September 15:
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 to 20 per person
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number H-PM-2658

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Inturotel Esmeralda Park Aparthotel Santanyi
Inturotel Esmeralda Park Santanyi
Inturotel Esmeralda Park Aparthotel
Inturotel Esmeralda Park
Inturotel Esmeralda Park tany
Inturotel Esmeralda Park Santanyi
Inturotel Esmeralda Park Aparthotel
Inturotel Esmeralda Park Aparthotel Santanyi

Inturotel Esmeralda Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 471 out of 945 reviews
Rating 8 - Good. 368 out of 945 reviews
Rating 6 - Okay. 81 out of 945 reviews
Rating 4 - Poor. 17 out of 945 reviews
Rating 2 - Terrible. 8 out of 945 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francesco

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked the amenities in the room, on the property and right outside the property. Our stay as a family couldn’t have been better, we would recommend to anyone.
Stayed 7 nights in May 2025

6/10 Okay

Sophie Elizabeth May

Traveled with family and small children
Average stay, our bathroom leaked for 6 days (floors flooded) and only offered a room change the day before we left. Offered a 70 euro compensation to be spent at the hotel however when we purchased drinks, only given 50 euros credit- too late to speak to anybody as again this is as only offered the night before we left. Pool facilities great but overcrowded and no sun beds available from 8.30 daily. Restaurant good but little to no vegan options, no vegan options for dessert at all except sorbet twice. Friendly staff.
Stayed 7 nights in May 2025

4/10 Poor

Oliver

Traveled with family
Disliked: Room comfort

Not Ready for Guests – Disappointing Stay

Sadly, our stay was very underwhelming. The hotel is still under refurbishment, which wasn’t clearly communicated. There was no pool bar, a sewage smell coming from the air con, and the lift wasn’t working—especially dangerous and inconvenient with a baby. Staff communication was poor, and there was no real apology for any of the issues. The hotel might be nice once finished, but right now, it’s simply not ready. Wouldn’t return until everything is fully complete and functional.
Stayed 7 nights in May 2025

6/10 Okay

Debra Ann Mathias

Liked: Cleanliness
Disliked: Amenities
Property would be good but it is incomplete and quite noisy with the workmen by the pool Poor communication from hotel staff
Stayed 4 nights in May 2025

6/10 Okay

Stella

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracey Jayne, Bridport

Liked: Cleanliness, property conditions & facilities
Loved esmerelda , great location for accessibility to everything in Cala dor
Stayed 7 nights in Sep 2024

4/10 Poor

Bonnie

Traveled with group
Pretty sure this place was a cult
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness
Very nice hotel. Access to the two cala’s is superb. Many outdoor options available throughout the resort. The room was very clean but outdated. I believe they have started renovations of the rooms as the one we had did not reflect the pictures at the time of booking. My only criticism is although it’s a family resort, I booked it anyways as the property description indicated there were family and adult only separate pools. Crying children were heard although this was the case. Same at breakfast, kids were running around the breakfast area as if it was a playground.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a top floor premium apartment which was very nice, spacious and light with a lovely large balcony. Food was nice with plenty on offer. Every member of staff we came into contact with was friendly and helpful. Beautiful location with a small sandy beach which was very busy but it was high season still, very busy around the pool too. We will definitely return but probably at a slightly less busy time!
Stayed 6 nights in Sep 2024

6/10 Okay

Amber

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was nice - as in pics. cleaners super friendly and efficient. Pool and service areas main areas of disappointment. Pool way too busy, could barely move - has an over 16 pool but way too short on space to restrict one in my opinion. Lifeguards patrolling to remove belongings from sunbeds. Service areas such as beach restaurant neither friendly nor efficient. Begrudged paying for sunbeds on the beach which were clearly Inturotel as was all their signage. EUR 9 for two coffees when EUR 3 in the bakery up the road. Breakfast in the restaurant has long queues snaking through reception so never bothered. Nothing particularly wrong with it but certainly wouldn’t stay again peak season
Stayed 11 nights in Aug 2024

6/10 Okay

Muge Basaran

Expectations are higher for the amount of service received. Had to pay for the beach loungers and umbrella at the beach side whereas the ones by the pool was free. CardSlow and inefficient process accessing to most of things. ie. Needed to go to reception to activate the safe with unnecessary deposit. And interestingly, they could not make an authorisation on the card but asked for cash instead which did not make sense. Needed to wait until after 10am to get beach towels…
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, great food, good entertainment.
Stayed 7 nights in Jun 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the location for the beach and there was an adult swimming pool that we could use to get away from noisy families. Xisca who was the room attendant to L212 who was polite and smiling all the time and was always happy to help with the extra towels. The life guard should on one occasion did not do anything about the dogs mess that was on the grass near the adult when I informed them of it and it was still there by the end of the day. Not a good thing if the hotel wants to good to continue with the clean look of the resort.
Stayed 14 nights in Jul 2024

10/10 Excellent

Priscila

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Sea view is perfect.
Stayed 5 nights in Jun 2024

10/10 Excellent

James William de

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families! Food in hotel was good with a lot of selection
Stayed 7 nights in Jun 2024

6/10 Okay

Alicia

Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

Kirsty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well laid out modern apartment with good amenities and good resort facilities. Unfortunately a handful of parking spaces for a multi-hotel resort. On site dining was expensive but plenty of options within 15 minute walk.
Stayed 3 nights in Apr 2024

8/10 Good

Jamie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice area. It was right by the Cala esmeralda beach and close to restaurants. Our room was clean and had a sliver side view of the water. The breakfast was good. They had typical items such as salad, bread, eggs, yogurt and one day they had smoked salmon and another day they had Belgium waffles. I didn’t like that the juices were from a machine. The coffee was also and the capuchinos were just okay. The parking was tight and not enough but free. We got lucky coming back late one night. Our room was very cold for two nights by the time they finally fixed it. They have a kids club which seemed nice for kids and parents. Our kids 6 & 7 enjoyed the indoor pool as it was cold in late April but it gets very crowded as everyone was there. The staff were all very nice. Place was clean. Beds are comfortable and there is a small kitchen. Room set up was great for families.
Stayed 3 nights in Apr 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great family vacation great value!
Stayed 7 nights in Apr 2024

10/10 Excellent

LOUIS

Traveled with family
Really good hotel right by the beach… 😎
Stayed 6 nights in Apr 2024

10/10 Excellent

Florence

Traveled with family
Liked: Cleanliness, room comfort

Perfect Location

My stay was amazing, staff were very frendly and helpful, there were loads of activities to for kids and. Adults. With options to choose from for the pool.do, they had several swimming pools.
Stayed 6 nights in Apr 2024

10/10 Excellent

Rohit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Very clean, breakfast was excellent, great kids club and entertainment.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, room comfort

Easter break

Lovely hotel in superb location Exceptionally clean accommodation and well kept gardens
Stayed 6 nights in Apr 2024