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Pestana Quinta do Arco Nature & Rose Garden Hotel

4.0 star property

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Photo gallery for Pestana Quinta do Arco Nature & Rose Garden Hotel

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, Egyptian cotton sheets, memory foam beds, minibar
Villa, 1 Bedroom (Duplex) | 1 bedroom, Egyptian cotton sheets, memory foam beds, minibar
1 bedroom, Egyptian cotton sheets, memory foam beds, minibar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Sítio da Lagoa, Arco de S. Jorge, Santana, 9230-018
  • Caves of Sao Vicente and Volcanism Center
    ‪15 min drive‬
  • Madeira Theme Park
    ‪18 min drive‬
  • PARQUE FORESTAL DE QUEIMADAS
    ‪33 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom (Duplex)

1 bedroom, Egyptian cotton sheets, memory foam beds, minibar

Villa, 1 Bedroom (Duplex)

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

1 bedroom, Egyptian cotton sheets, memory foam beds, minibar

Villa, 1 Bedroom

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, Garden View

1 bedroom, Egyptian cotton sheets, memory foam beds, minibar

Studio, Garden View

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio (Side Sea View)

Studio (Side Sea View) | 1 bedroom, Egyptian cotton sheets, memory foam beds, minibar

Studio (Side Sea View)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Villa 2 Pax

  • Sleeps 2

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4.3 out of 5, Excellent, (101)
The price is $108
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$116 total
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Feb 21 - Feb 22
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About this property

Pestana Quinta do Arco Nature & Rose Garden Hotel

4-star Santana guest house with rooftop terrace
Along with an outdoor pool, this guesthouse has a rooftop terrace and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/game room, and a library are onsite.
Pestana Quinta do Arco Nature & Rose Garden Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate dining areas and include day beds. Memory foam beds feature Egyptian cotton sheets. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santana guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pestana Quinta do Arco Nature & Rose Garden Hotel features an outdoor pool, a rooftop terrace, and a library. Event facilities measuring 431 square feet (40 square meters) include conference space. Wireless Internet access is complimentary. This Mediterranean guesthouse also offers an arcade/game room, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Pestana Quinta do Arco Nature & Rose Garden Hotel has designated areas for smoking.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2003
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-cm TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Quinta Arco Nature Rose Garden Resort Pestana Santana
Quinta do Arco House Santana
Quinta do Arco Santana
Quinta Arco Nature Rose Garden Resort Pestana
Quinta Arco Nature Rose Garden Pestana Santana
Quinta Arco Nature Rose Garden Pestana
Quinta do Arco by Pestana
Quinta do Arco Nature Rose Garden Resort by Pestana
Pestana Quinta Arco Nature Rose Garden Resort Santana
Pestana Quinta Arco Nature Rose Garden Resort
Pestana Quinta Arco Nature Rose Garden Santana
Pestana Quinta Arco Nature Rose Garden
Pestana Quinta do Arco Nature & Rose Garden Hotel Santana
Pestana Quinta do Arco Nature & Rose Garden Hotel Guesthouse
Guesthouse Pestana Quinta do Arco Nature & Rose Garden Resort
Pestana Quinta do Arco Nature & Rose Garden Resort Santana
Quinta do Arco by Pestana
Quinta do Arco Nature Rose Garden Resort by Pestana
Quinta do Arco

Pestana Quinta do Arco Nature & Rose Garden Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 90 reviews
Rating 8 - Good. 31 out of 90 reviews
Rating 6 - Okay. 9 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 7 out of 90 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chao Yin Hannah

Traveled with partner
Liked: Cleanliness, staff & service
The beautiful flowers and plants in the facility were wonderful! Going for a swim in the pool near the reception was amazing, especially against the mountainous backdrop. The rotation is also gorgeous and worth checking out! Starting here was like staying at a beautiful nature museum. The two reception staff who served us were extremely helpful and friendly. They allowed us to check out one hour later than usual and invited us to continue using their facilities and amenities after checkout!
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great would come again
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and happy stay
A very nice stay with full of beautiful flower smells.
Stayed 1 night in Jun 2024

6/10 Okay

christine

Business traveler, Traveled with partner
Liked: Staff & service, amenities
The villas have horrible beds I had 3 night stay in villa 1 and by second night my back was so sore I was dreading to sleep on that bed … I called front desk and was told I could move to studio for 3rd night … studio was much nicer and bed excellent .. the studio was cheaper and they said could not refund my money so they gave voucher for dinner at next door restaurant .. the grounds are amazing staff very good … avoid villas dirty old and beds horrible!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Oleg, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 1 night in Mar 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and we were well received
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Stayed 1 night in May 2024

8/10 Good

Peter, Abersoch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Feb 2024

10/10 Excellent

William Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hammock on our porch! The rose garden was beautiful. Our porch had a view of the sea and the mountains. It was nice to have a separate sitting area and the weather was beautiful to enjoy sitting out on the porch.
Stayed 1 night in Nov 2023

8/10 Good

Vitor

Stayed 3 nights in Mar 2023

10/10 Excellent

Krisztina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a nice rose garden and amazing nature.
Stayed 3 nights in Nov 2022

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise.
Stayed 7 nights in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 11 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm -- We would recommend this hotel and the attached restaurant which is over the road.
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Pleasant and rather rural feel
Nice garden and a fully equipped bungalow, perfect for a family holiday. It has a pleasant and rural feel. Though some of the towels did not look properly washed and the hand soap was diluted. Better to bring your own.
Stayed 1 night in Aug 2021

10/10 Excellent

Florian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
Awesome !
Stayed 1 night in Apr 2021

10/10 Excellent

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is in the middle of nowhere in a positive meaning. No traffic, fantastic garden, and cozy villas. Heating with fireplace. Breakfast in the tea house, two swimming pools. Excellent.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Dodita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend - nice area
Very nice set up with individual houses where you have everything you need. Small kitchen with all you might need (plates, glasses, fridge). Ideal for long term stay giving thebfact that you can even cook if you want :)
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
positives - this is a lovely location, set in beautiful private gardens, the chalets are spacious and comfy, and the DIY breakfast substantial. It can be chilly in winter, as the site is north facing beneath the hills. But the lady had kindly turned an electric fan on before we arrived and there is a wood stove. only negatives would be that the bathroom mirror was cracked, and the bathroom had no heating, but if you stay in warmer weather that won't be an issue! We'd definitely go back.

8/10 Good

lou, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull unique gardens .
Beautiful gardens and surrounding landscape with majestic trees, plants, flowers and vertical coast line cliffs, from the best that mother nature can give! Just unbelievable beautiful natural landscape.

8/10 Good

Isabel

Stayed 1 night in Nov 2024

8/10 Good

SEBASTIAN

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nettes Hotel gutes Personal die Umgebung ist sehr schön. Sauber machen sie leider nicht so gut….
Stayed 9 nights in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie accommodatie met erg vriendelijk personeel en erg behulpzaam We hebben via het hotel een auto gehuurd en geen borg en geen problemen achteraf Op loop afstand onze ontbijt en in de avond kan je daar perfect eten Mooi bloementuin rond om de huisjes Prachtige eiland Huur wel een auto want anders kom je nergens
Stayed 9 nights in Sep 2024

6/10 Okay

Mounia

Liked: Property conditions & facilities
Disliked: Staff & service
Le complexe est magnifique en soit, dans une forêt tropical avec en plus accès à la Roseraie inclus, c'est un vrai plus. MAIS, le service et la qualité des installations en chambre ne mérite pas plus qu'un trois étoiles. Je dirais même que l'hôtel est du standing d'un trois étoiles et la 4ème est dûe au magnifique contexte. Nous avions une chambre dans les nouvelles maisons (heureusement car certains se plaignaient de l'odeur de moisie dans les anciennes maisons. Le lit est confortable mais l'hygiène laisse un peu à désiré. L'humidité reste dans la chambre en tout cas. Le petit déjeuner est simple et pas digne d'un 4 étoiles encore une fois. La qualité des produits mérite d'être revue et j'ai pu constaté un poil dans les papayes et le beurre de cacahuète... Il est possible de demander le petit déjeuner à emporter, il est gratuit pour votre dernier jour mais payant pour les autres jours au prix de 7,5€ par chambre. Il est vraiment copieux. Le complexe dispose de deux piscines non chauffées et de deux parkings (un devant l'entrée de l'hôtel qui est vite remplis et un second dans l'enceinte en passant par l'arrière où nous avions chaque fois trouvé une place même le soir). Somme toute, je recommande cet hôtel pour quelques nuits mais dans les nouvelles maisons.
Stayed 7 nights in Sep 2024