The Sandman Hotel

3.0 star property

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February 2025

Photo gallery for The Sandman Hotel

Lobby lounge
In-room safe, desk, laptop workspace, iron/ironing board
Poolside bar
Outdoor pool, pool umbrellas, sun loungers
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    2 min drive
  • Huckleberry's Breakfast and Lunch
    1 min walk
  • Santa Rosa Station
    3 min drive
  • Santa Rosa, CA (STS-Sonoma County)
    11 min drive

Room options

Deluxe Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Kitchenette

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Suite

  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Sandman Hotel

3-star Santa Rosa hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a poolside bar. Self parking is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk. Housekeeping is available on request.
The Sandman Hotel offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Hotel features an outdoor pool and a fitness center. A poolside bar is on site where guests can unwind with a drink. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

The Sandman Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1001 out of 1991 reviews" "
Rating 8 - Good. 534 out of 1991 reviews" "
Rating 6 - Okay. 223 out of 1991 reviews" "
Rating 4 - Poor. 111 out of 1991 reviews" "
Rating 2 - Terrible. 122 out of 1991 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a remodeled motel that meets most of the marks. The room was quite nice and it was fairly quiet once it got dark outside. The pool was large with a bar. The outdoor fireplaces did not work but otherwise everything was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely remodeled motel with big pool and friendly staff. Close off the highway just north of downtown Santa Rosa but a bit industrial without much in walking distance for dinner.
Stayed 1 night in Sep 2024

4/10 Poor

Holly

Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were accommodating, friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

6/10 Okay

Bo

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel put emphasis in room decor and not feel forced to offer a continental breakfast like every other place. Showers warm, rooms spacious, with 4 or 8K new Samsung TVs. Beds nice and clean. Could still hear noise from other rooms and walkway outside. So maybe more effort into sound proofing walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on outskirts of Santa Rosa. Near highway. Somewhat refurbished motor lodge type motel
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service
I’ve stayed at sandman for 30 years off and on . They seem to keep changing managers as of late and the staff isn’t friendly or accommodating.
Stayed 1 night in May 2024

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the room, pool, bar and fire pits. We will be back.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No traffic noise, clean room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

David, Carmel Valley

Liked: Cleanliness, property conditions & facilities
Great place. Will stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Connie

Stayed 1 night in Sep 2024

8/10 Good

Anas

Traveled with partner
Too noisy! We could here people in the parking lot playing loud music in their car
Stayed 1 night in Sep 2024

6/10 Okay

Maureen

Traveled with family
Liked: Cleanliness
I requested prior to arrival to have a room near pool for easy access for my wheelchair bound mother. We were told on check-in all those rooms were full (they weren't). On Friday night it is almost $200! and grouping all the people together was too much and unnecessary! Beds were horribly hard & uncomfortable, no TV guide in room, has to go thru all the satellite channels to find anything on TV; time consuming! The pool bar was not open, that was disappointing. Housekeeping did an amazing job though. My mom has multiple medical appointments from out of town but I doubt I will return at these prices & especially when they will not accommodate for a handicapped room, or permit you to stay in an obvious empty room cause they want to bundle all the guests together.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Pool was nice
Stayed 1 night in Sep 2024

6/10 Okay

Jocilin

Stayed 4 nights in Aug 2024

8/10 Good

Rosalina

Stayed 1 night in Aug 2024