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The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
Outdoor pool, pool umbrellas, sun loungers
BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪2 min drive‬
  • Luther Burbank Center for the Arts
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $283 total
includes taxes & fees
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About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3-star Santa Rosa hotel with bar/lounge
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free full breakfast and free self parking are also provided. Other amenities include a poolside bar, coffee/tea in a common area, and a business center. Housekeeping is available on request.
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection features an outdoor pool and a fitness center. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1074 out of 2064 reviews
Rating 8 - Good. 530 out of 2064 reviews
Rating 6 - Okay. 223 out of 2064 reviews
Rating 4 - Poor. 115 out of 2064 reviews
Rating 2 - Terrible. 122 out of 2064 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

teresa

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Doug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice newly renovated rooms. Missed having a desk and breakfast, but other than that it was quiet and clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

4/10 Poor

Gregory

Stayed 5 nights in Feb 2025

6/10 Okay

Gabrielle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Looks pretty but

When I first arrived everything was well smooth check in and got to the room everything was great ended up seeing spider in the shower okay no big deal but then kept seeing spiders everywhere IN THE ROOM yuck saw one on the bed I mean that shouldn’t be happening
Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Fernando

Stayed 1 night in Feb 2025

4/10 Poor

Charles

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Carpet dirty, bath is clean.TV not working
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Property conditions & facilities
Good one.
Stayed 1 night in Mar 2025

10/10 Excellent

Yelyzaveta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌸🎀🎀🎀
Stayed 2 nights in Mar 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

JASEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed on how nice the hotel is. Will be back
Stayed 2 nights in Feb 2025

8/10 Good

Karin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mistica

Stayed 1 night in Feb 2025

6/10 Okay

Maurice Morning

Liked: Cleanliness
Disliked: Staff & service

At least it looks nice

A lot fluff, but little substance. The front desk staff was kind of friendly, but not as professional. The housekeeping staff park in the ADA stall, while they all gather in the front lobby to talk in their native language. The rooms look, nice but the walls are paper thin. The water pressure was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Shelby

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

bertram

The room I reserved was not given to me which seemed unprofessional and a bit broke ass
Stayed 1 night in Feb 2025

8/10 Good

DARLENE

Disliked: Staff & service
Stayed 5 nights in Feb 2025

2/10 Terrible

Kathleen

Stayed 1 night in Feb 2025

10/10 Excellent

Eliezer

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Eliezer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tamara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Stayed 2 nights in Feb 2025