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HOTEL HACIENDA SANTA CLARA

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL HACIENDA SANTA CLARA

Fountain
Land view from property
View from property
Superior Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda
  • Church of Our Lady of Victories
    4 min drive
  • Plaza de Mercado los Fundadores
    5 min drive
  • Las Araucarias Park
    5 min drive
  • Pereira (PEI-Matecaña Intl.)
    42 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, Multiple Beds

  • 237 sq ft
  • Bay view
  • Sleeps 4
  • 2 King Beds

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About this property

HOTEL HACIENDA SANTA CLARA

4.5-star Santa Rosa de Cabal hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include massage/treatment rooms, dry cleaning, and a 24-hour front desk. Change of bedsheets is available on request.
HOTEL HACIENDA SANTA CLARA offers 19 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Santa Rosa de Cabal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers spa services, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

HOTEL HACIENDA SANTA CLARA is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Santa clara - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Santa clara

Family friendly

  • Children's dinnerware

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 2 2025 to January 5 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Santa Clara
HOTEL HACIENDA SANTA CLARA Hotel
HOTEL HACIENDA SANTA CLARA Santa Rosa de Cabal
HOTEL HACIENDA SANTA CLARA Hotel Santa Rosa de Cabal

HOTEL HACIENDA SANTA CLARA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

RAMON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to our every need and very gracious and professional.
Stayed 2 nights in Apr 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Edelmiro

Liked: Cleanliness
The place is unique real recommended
Stayed 1 night in May 2023

10/10 Excellent

JHON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Enrique

Traveled with family
Liked: Cleanliness, staff & service
El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa
Stayed 1 night in Nov 2023

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante
Stayed 2 nights in Aug 2023

10/10 Excellent

Cintia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy linda. El lugar hermoso. Los cuartos muy limpios y cómodos. La atención de Isabella y Lorena excelente. Sin súper ajqbles y simpáticas. Dan la milla extra. Volvería feliz a quedarme allí. Lo recomiendo!
Stayed 3 nights in Jul 2023

8/10 Good

Wilman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos buen servicio! Sin embargo, el servicio de desayuno incluido fue muy malo! Muy poco y demorado.
Stayed 1 night in Jan 2023