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Irotama Lago

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Irotama Lago

5 outdoor pools, pool umbrellas, sun loungers
Reception
Junior Suite XXI | Premium bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Kayaking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • All inclusive
    All inclusive
  • Hot Tub
    Hot Tub

Explore the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464
  • Bello Horizonte Beach
    6 min walk
  • Zazue
    7 min walk
  • Nabusimake
    8 min drive
  • Santa Marta (SMR-Simon Bolivar)
    11 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Superior Room

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Bungalow

Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Bungalow

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

  • 508 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Luxury Room

  • 1927 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room Standard With Garden View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Junior With Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Exterior

Hilton Santa Marta

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (235)
The price is $144
per night
$144 total
includes taxes & fees
Dec 9 - Dec 10
Hilton Santa Marta

About this property

Irotama Lago

4-star Santa Marta hotel with 1 restaurants, connected to the convention center
Spend the day catching some rays at the beach, relaxing by one of Irotama Lago's 5 outdoor swimming pools, or pampering yourself at the full-service spa.
Irotama Lago offers 578 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Some rates at Irotama Lago are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Irotama Lago you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary.

Irotama Lago has designated areas for smoking.

Irotama Lago has a restaurant on site.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Irotama Lago are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,813 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 5 buildings
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 135000 per pet, per night, plus a deposit of COP 300000 per stay
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 300000 per stay
  • Pet fee: COP 135000 per pet, per night
  • Facilities fee: COP 4300 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Resort
Irotama Lago Hotel
Irotama Lago Santa Marta
Irotama Lago Hotel Santa Marta

Irotama Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 326 out of 628 reviews" "
Rating 8 - Good. 196 out of 628 reviews" "
Rating 6 - Okay. 57 out of 628 reviews" "
Rating 4 - Poor. 24 out of 628 reviews" "
Rating 2 - Terrible. 25 out of 628 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Traveled with family
Liked: Amenities
beautiful resort, just needed more sun umbrellas around the pool
Stayed 5 nights in Aug 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8,9
Staying in Irotama has always been fun, the recreation is excellent, the service and cleanliness are very good. The food in the restaurants, however, was not good enough for the price they charge, which is very high. The buses need to be fixed because the air conditioning does not work well and the bar in the room was empty. There is a minimarket, but it is really very poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best resorts I have ever stayed out. The beach, pools, staff and menu were amazing. I can not wait to come back.
Stayed 3 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Excellent food, perfect for families and all kind of people. Nice tennis courts, night shows...a really good place.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ligia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To many mosquitoes, only one restaurant with air conditioning, the prices they charge are very high/expensive for the hotel and the amenities they offer, the restaurant prices are very high/expensive , the beach is not private, it belongs to the entire town, including dogs. I will not stay at this hotel no more and will not recommend it to no one.
Stayed 3 nights in Jun 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, property conditions & facilities
No entertainment
Stayed 3 nights in Mar 2024

10/10 Excellent

Bibiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre será una gran opción para vacaciones, el lugar es hermoso, lleno de naturaleza y el servicio es superior! El staff súper atento y dispuesto, dando la milla extra! Me encanta pasar mis días libres en el Irotama
Stayed 1 night in May 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel the water in the gulf was very clean. The air pollution was bad.
Stayed 7 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ximena

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food, the service, all the workers there are excellent!
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Not entertaining, Too Plain,
Stayed 1 night in Mar 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming resort in a lovely forest like secluded setting. For the authentic experience it's worth staying at the bungalows or bohios.
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 3 nights in Jan 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great, short getaway
Couple's vacation
Stayed 3 nights in Jan 2024

10/10 Excellent

Isnedy

Traveled with partner
Liked: Amenities

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

DAVID GARDUNO, HUNTINGTON PARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything! from the moment we were picked up from the airport ,even though we were late due to a delay of the flight . The whole staff was wonderful,the food chices were good, and the drinks were very delicious. We definetly coming back again.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately the beach was closed on my stay there and when I asked why they didn’t advertise so I wouldn’t stay there, I was given a lame excuse(not worth mentioning). This is a resort so a beach matters. Next I checked in at the main building then when I was at my building I had to do the check in all over again. Why twice I don’t know but it is a long slow process. Then they asked me to pay. I already paid and showed my receipt but they still didn’t believe me. So it took even longer and many calls before they realized I did pay. Room was beautiful but so hot and humid. It took a while for it to cool down once the air conditioning was fixed. They did that quickly I must admit Buffet breakfast was ok. 6 out of 10. My tower was on one end and the pools on the other end. Shuttle cart. English extremely limited.
Stayed 2 nights in Nov 2023

4/10 Poor

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There are 5 hotels in this resort and the pictures are from the newest unfortunately we booked the oldest without knowing there was a difference. We gave up the remaining 3 nights and switched to the Hilton
Stayed 5 nights in Nov 2023

10/10 Excellent

Zak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place for families and people looking to get away. You truly don't have to leave the property. All food options were tasty and the staff was incredible. The pool area was spacious and the beach had plenty of staff and security to make perfect for relaxation without worry. We highly recommend. 10/10.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023