Alko Hotel Cotona

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alko Hotel Cotona

Outdoor pool, sun loungers
Restaurant
Beach nearby
Front of property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
carrera 2 No. 20-63, Santa Marta, Magdalena, 470004
  • Parque de Los Novios
    2 min walk
  • Santa Marta Beach
    2 min walk
  • Marina Santa Marta
    2 min walk
  • Santa Marta (SMR-Simon Bolivar)
    31 min drive

Room options

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Queen Beds

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Alko Hotel Cotona

3.5-star hotel in Historic Center
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Alko Hotel Cotona offers 14 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Santa Marta hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Alko Hotel Cotona is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast. An additional breakfast (subject to charges) is served daily.
Alko Hotel Cotona has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Boutique Maree Santa Marta
Boutique Maree Santa Marta
Hotel Hotel Boutique Maree Santa Marta
Santa Marta Hotel Boutique Maree Hotel
Boutique Maree
Hotel Hotel Boutique Maree
Boutique Maree Santa Marta
Hotel Boutique Maree
Alko Hotel Cotona Hotel
Alko Hotel Cotona Santa Marta
Alko Hotel Cotona Hotel Santa Marta

Alko Hotel Cotona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 19 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco, Racine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is clean and on point. Warm shower, Netflix ready tv, free water bottles and a mini fridge. Sure, maybe unnecessary luxuries for some, but it’s nice if you can get a good deal. Pool and jacuzzi are in excellent condition and always clean. Staff is also really nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Really cozy place, perfect location close to the marina and beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, friendly staff, good location.
Check in with Eric was quick, a very friendly man. Breakfast was great, pool was refreshing. Rooms were ok, bed was comfortable, shower and bathroom were small and dated, but clean
Stayed 3 nights in May 2024

8/10 Good

Isaac

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here were very nice and gave us a map to understand the city. Very clean and beautiful hotel. Would stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay at Alko Cotona. The bed was suuuuper comfortable, the room immaculately clean, location is perfect (right by main drag for eating and drinking as well as only a few minutes from the beach!) — rooftop pool and restaurant/bar also great, with a view of the ocean/marina on one side and the mountains on the other. Most importantly, the quality of service and hospitality at Alko Cotona hotel is truly outstanding. Every staff member I encountered went out of their way to make everything perfect for me — Damaris at the bar/restaurant, Oscar at reception, and particularly Carlos, who was the shining star of my stay. Carlos helped me arrange everything I needed and went out of his way to make sure I was taken care of. He helped me arrange buses, taxis, and even checked with my hotel in Cartagena to make sure my booking there was in order. With his helpful attitude and impressive command of English, he is truly an asset to this entire operation. I am so grateful and highly recommend this hotel! Thank you, Carlos!!
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Bed, pillows etc a bit uncomfy - but service, gym, etc works well.
Stayed 1 night in Mar 2021

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Clean
Room was clean and good AC. Nice pool and jakoozi on roof-top although jakoozi was not heated. Nice hotel in heart of historic distric.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place but staff w terrible hospitality skill
The hotel was great however the staff was completely useless when it came to recomendations (restaurants, plans)...... we had to do all the research and booking of activities. The travel agency that they recomended PALMA, never helped us with anything. The hotel said that the activities could be booked w one day in advanced, we booked them three days prior but when we called the agency to confirm the day of there was no reservation for us. The hotel staff and agency never pretended like they had no idea what was happening.
Stayed 7 nights in Dec 2019

4/10 Poor

Elliott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
This hotel may appear ok from photos but in real life it is a very poorly run, unclean hotel on possibly the most dangerous road in Santa Marta. There was one staff member for the entire duration of our stay and they did not speak any english. There was hair in the shower, unclean towels and just a general sense of lack of cleanliness. Avoid.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful, friendly staff
Stayed 4 nights in Aug 2019

10/10 Excellent

aoife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and tastefully decorated
This beautiful hotel is modern, clean and very tastefully decorated. The food was delicious and the jacuzzi and pool were fantastic. The features such as the air conditioning, TV and elevator are state of the art. The hotel uses L'Occitane products in the bathroom which gorgeous. Overall I thought this hotel was wonderful. The only fault I have is I had emailed the property to explain it was our anniversary and they emailed back to say they would make it really special. When we checked into the hotel, the receptionist said the booking had been cancelled. After I logged onto WiFi, I showed the booking and check in resumed. Our room wasn't ready so we had food while it was prepared. I think we could have been offered a coffee or something while we waited. Otherwise, the stay was lovely, luxurious hotel and I would stay here again.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has everything that is needed. The breakfast was limited in quantity. There was a confusion at check in about the amount that should be charged for the room.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and extremely friendly. It was great that once we checked out the next morning the staff said that they could hold onto our bags while we go and see the city some more before moving on with our trip!
Stayed 1 night in Jun 2019

10/10 Excellent

Adriana L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel! puede mejorar la experiencia
Muy cómodo hotel y personal muy atento, sin embargo, los servicios muy limitados. El restaurante solo funciona al desayuno, y si se quiere tener una reunión o trabajar posterior a ello, no hay servicio ni para un café.
Stayed 2 nights in Jul 2024

8/10 Good

Erik

Stayed 1 night in Jul 2024

10/10 Excellent

Aylin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Súper atentos y amables en recepción. El desayuno estaba muy delicioso y en general súper el ambiente.
Stayed 3 nights in Jun 2024

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre grande très propre et beau design. Parfait !
Stayed 1 night in Feb 2023

6/10 Okay

kevin

Liked: Staff & service, amenities

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita al centro histórico
En general muy bien. Un servicio con muy buena actitud. Dada la restricción no hay room service ni restaurante y creo que hace falta
Stayed 3 nights in Jan 2021

10/10 Excellent

Hildamar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones
Excelente hotel nuevo , la habitación amplia muy cuidados los detalles.Ubicación perfecta cerca del parque de los novios
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020