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Hilton Garden Inn Santa Marta

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Marta

Terrace/patio
Lobby
Outdoor pool, open 10:00 AM to 7:00 PM, sun loungers
Room, 2 Double Beds, Ocean View | In-room safe, blackout drapes, soundproofing, free cribs/infant beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service

Explore the area

Map
Carrera 1C No. 24-04, Santa Marta
  • Bahia de Santa Marta
    ‪4 min walk‬
  • Parque de los Novios
    ‪6 min walk‬
  • Santa Marta Cathedral
    ‪10 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 2 Double Beds, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 King Bed, Ocean View

  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Santa Marta

3.5-star hotel in Los Cocos
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Garden Inn Santa Marta features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 3 meeting rooms. This Santa Marta hotel also offers a terrace, multilingual staff, and a garden. Onsite self parking is complimentary.

Hilton Garden Inn Santa Marta is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Garden Grille & Bar - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 47,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 75000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 47000 per person
  • Pet fee: COP 75000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Hilton Garden Inn Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 739 reviews
Rating 8 - Good. 178 out of 739 reviews
Rating 6 - Okay. 56 out of 739 reviews
Rating 4 - Poor. 32 out of 739 reviews
Rating 2 - Terrible. 29 out of 739 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if the plan is goin for tours ,walked around the area for lunch or dinner , chopping is perfect safe for tourist .
Stayed 4 nights in Jan 2025

8/10 Good

nICOLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ok
I think that it's a 'Ok hotel'. Good place but not more.
Stayed 3 nights in Jan 2025

8/10 Good

Oscar

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

James, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, room, and staff are very nice and the location is excellent but coffee for the "in-room" coffee maker was only complimentary for the first night. A little ridiculous for $250/night hotel. I couldnt even buy coffee packages for the room. Every morning I had to get dressed and go down to the restaurant to get coffee to take back to my room before I could relax and enjoy the wonderful, ocean, beach and harbour view.
Stayed 6 nights in Jan 2025

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities
I didn’t like that hotel
Stayed 16 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Average hotel
We arrived at 3H30PM and check-in was at 3PM and the room was not ready. We had to wait 30 minutes at the bar with our luggage. Additionally, we requested a wine opener to open our wine bottle and it was broken. We had to wait in the lobby for almost 1 hour before they found one. It is not the service expected from a Hilton.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!!
I had a great stay at the hotel! Henty (I think that's his name) was a great receptionist and very patient with me since I don't understand Spanish very well. He spoke English and helped me with my Spanish words. This was my first time in Santa Marta and I expected nothing less from a Hitlon property. They operate on excellence!
Stayed 2 nights in Jan 2025

4/10 Poor

Mauricio

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Pawel

Stayed 5 nights in Dec 2024

6/10 Okay

Jose

Hotel was clean , rooms were clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph, Orlando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service !
Stayed 7 nights in Dec 2024

6/10 Okay

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is fine but it’s a bit difficult to find parking and also the entrance of the property is most of the times blocked with cars. I was told also by the locals that is not a good area to walk around because it’s a bit unsafe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marielena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a good experience at this hotel in Santa Marta. The staff was friendly and attentive, and the rooms were clean and comfortable. The location was perfect, with beautiful views. The pool and restaurant were also highlights. I highly recommend this hotel to anyone visiting Santa Marta!
Stayed 1 night in Dec 2024

10/10 Excellent

Ismail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent! The exercise room is very basic and on the top floor… the AC cannot keep the room cool. Pool is small on the top floor but the ocean is just a 5 min walk. Room was excellent with beautiful ocean view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

massimo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the staff was brillant ,from reception staff to restaurant staff,the cleanliness of the room was excellent 100 percent Also the swimming pool staff very nice specially a gentleman called Edwin the swimming pool attendant .
Stayed 7 nights in Oct 2024

10/10 Excellent

Hernan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrían ser mucho más amables
Stayed 4 nights in Oct 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel , accessible to everything
Stayed 7 nights in Oct 2024

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Edwin

Liked: Cleanliness
good
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024