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AC Hotel by Marriott Santa Marta

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Santa Marta

Children's area
Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, soundproofing, iron/ironing board
Room, 1 King Bed, Non Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
CALLE 23 NO. 1C - 79, Santa Marta, 470004
  • Marina Santa Marta
    2 min walk
  • Bahia de Santa Marta
    4 min walk
  • Santa Marta Beach
    4 min walk
  • Santa Marta (SMR-Simon Bolivar)
    30 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, Non Smoking, Balcony

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony) | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hilton Garden Inn Santa Marta

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (682)
The price is $84
per night
$84 total
includes taxes & fees
Dec 9 - Dec 10
Hilton Garden Inn Santa Marta

About this property

AC Hotel by Marriott Santa Marta

3.5-star hotel in Historic Center
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a playground. Housekeeping is available on request.
AC Hotel by Marriott Santa Marta offers 112 accommodations with safes and complimentary bottled water. LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, AC Hotel by Marriott Santa Marta provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1507 square feet (140 square meters) include conference space. This beach hotel also offers a library, a terrace, and multilingual staff. Limited onsite parking is available on request.

AC Hotel by Marriott Santa Marta is a smoke-free property.

A complimentary manager's reception is offered each day.
AC Kitchen - This poolside restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare.
AC Lounge - This cocktail bar specializes in Spanish cuisine and serves light fare only. Open daily.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,000 for adults and COP 52,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC Lounge

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 52000 for adults and COP 52000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Marriott Santa Marta
AC Marriott Santa Marta
Ac By Marriott Santa Marta
AC Hotel by Marriott Santa Marta Hotel
AC Hotel by Marriott Santa Marta Santa Marta
AC Hotel by Marriott Santa Marta Hotel Santa Marta

AC Hotel by Marriott Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 353 reviews" "
Rating 8 - Good. 86 out of 353 reviews" "
Rating 6 - Okay. 29 out of 353 reviews" "
Rating 4 - Poor. 17 out of 353 reviews" "
Rating 2 - Terrible. 16 out of 353 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to beach . The staff were very nice!
Stayed 4 nights in Aug 2024

10/10 Excellent

TANIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, hotel conveniently located.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sanaa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice airport within walking distance of the main attractions in Santa Marta . I travelled with my 6 years old and we went out day and night and felt very safe . The pool is amazing and the sunsets captured from the pool are to die for . Good value for money.
Stayed 3 nights in Aug 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

NATALIA, MIAMI

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Admin problems
This is a nice hotel with a great location but they have crazy admin struggles..For a start they cannot correctly charge breakfasts on hotels.com. Singles pay double, doubles pay correctly. They cannot even book a room via hotels.com if you choose three people and then try to add breakfasts. I reached out to them to try and resolve this and they just ignored me. We had three families with three people in our group. So we had to pay those breakfasts on arrival. Both mornings breakfast staff told them they didn't have breakfasts included. Would be a way better experience of they didn't make clumsy mistakes like this and actually cared about replying to guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 7 nights in Jul 2024

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel es muy amable! La ubicación es muy buena. Solo deben renovar las alfombras de los pasillos y algunos detalles en la habitación.
Stayed 4 nights in Jul 2024

6/10 Okay

mario

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Disliked: Amenities
Bathroom was unfinished. Towels were thin and old. Toiletries were subpar. Staff was dismissive and disinterested, even waiving a customer to cut in front of me. Bar staff made me wait 10 minutes for daily refill treatment, even with 3 workers present. Breakfast was terrible. This property and services should be considered Marriott properties. They
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew, Springfield

Stayed 4 nights in Jun 2024

10/10 Excellent

Onixbel

Liked: Cleanliness, staff & service, property conditions & facilities
The AC Marriott was centrally located and the service was impeccable.Great service and will stay here again
Stayed 3 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Martha E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the amenities are good and the service was also great. The area was easily accessible from the hotel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2024

10/10 Excellent

dwane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, amazing staff, very convenient and safe area, hotel is connected to a police station so police are everywhere. Close to everything walking
Stayed 2 nights in May 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel overall, the staff were really friendly and accommodating. I don’t know if it was just at the time but it was really dirty, there was construction near by and sewage must’ve opened up because it smelled terrible nearby outside. But other than that I really liked my stay here also wish they had bigger rooms for the people willing to pay extra
Stayed 9 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I definitely recommend this place! Its clean, friendly, close to everything. The employees were so nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Amazing hotel. Everyone made our stay enjoyable. Close to main attractions. Good are.
Stayed 3 nights in Mar 2024

10/10 Excellent

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is magical, close to the historical center, Marina and beaches. People working here is amazon, polite and always ready to help you. The parking is inside the building.
Stayed 5 nights in Mar 2024

2/10 Terrible

Djamel

Business traveler
Disliked: Cleanliness, staff & service, amenities
They over charged me and they didn’t even care . Run by very young staffs. Definitely not worth the price at all. Won’t recommend , I did stay to another hotel the next 4 days.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024