6/10 Okay
Lynn T.
Traveled with family
Apr 18, 2025
Liked: Staff & service
The staff were great, breakfast was limited in choice, the pool was warm, older hotel, street noise on roadside of property started early and was loud, was stuck in elevator for over 10 minutes & staff wasn’t trained to alarm sound so no-one came to help, happened to another person a few days earlier, owners said it was fine but manager did make an amends to our stay, AC froze & stopped working, had to move rooms & when louvers taken off to see about repair, it was full of mold. My sister almost got shocked when an outlet blew in her room & sparks flew out of it, & she also ended up with a scorpion in her room as staff kept leaving her window opened after cleaning it. I know it was reasonably priced but you get what you pay for. Won’t go back and it was hotter/really humid as not on ocean side so no breeze. Found a better priced & selection breakfast place right around the corner. Huatulco is a gem but I wouldn’t stay at this hotel again.
Lynn T.
Stayed 14 nights in Mar 2025