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Holiday Inn Huatulco by IHG

3.5 star property

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Photo gallery for Holiday Inn Huatulco by IHG

Property amenity
Exterior
Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, blackout drapes
Exterior
Suite, 1 Bedroom | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Blvd. Benito Juarez 604, Sector A, Santa María Huatulco, OAX, 70987
  • Playa Santa Cruz
    ‪3 min walk‬
  • El Zócalo
    ‪18 min walk‬
  • Chahue Beach
    ‪18 min walk‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Pets Allowed

Standard Room, 1 King Bed, Pets Allowed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Pets Allowed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Marina View

Standard Room, 1 King Bed, Marina View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Marina View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Minifridge)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Minifridge)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Marina View (Minifridge)

View from room

Standard Room, 1 King Bed, Marina View (Minifridge)

  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Marina View (Minifridge)

Standard Room, 2 Queen Beds, Marina View (Minifridge) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Marina View (Minifridge)

  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Marina View

View from room

Standard Room, 2 Queen Beds, Marina View

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pets Allowed

Standard Room, 2 Queen Beds, Pets Allowed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Pets Allowed

  • Marina view
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Huatulco by IHG

3.5-star hotel in Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Huatulco by IHG offers 83 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Huatulco by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. This Santa María Huatulco hotel also offers a terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Holiday Inn Huatulco by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Jaguar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Darsena - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 235 to 300 for adults and MXN 110 to 200 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jaguar
  • La Darsena

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 370 per pet, per night, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 235 to 300 for adults, and MXN 110 to 200 for children
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 370 per pet, per night plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Huatulco Hotel Santa María Huatulco
Holiday Inn Huatulco
Holiday Inn Huatulco Santa María Huatulco
Inn Huatulco ta ía Huatulco

Holiday Inn Huatulco by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tony

Traveled with partner
Clean and all the staff were very friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

Alma

Traveled with family
Liked: Amenities, property conditions & facilities
The property is great but the most important is the staff. They are great.
Stayed 8 nights in Feb 2025

10/10 Excellent

Jorge

Everything just fine
Stayed 4 nights in Feb 2025

10/10 Excellent

Wendy A

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. Right on the marina. Walkable to most everything.
Stayed 14 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything very good and definitely stay there again.
Stayed 8 nights in Feb 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, great location, friendly check in…. The pool is old, not in good shape and not enough chairs for guests. Will not stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel parfait, personnel extrêmement gentil.

Tout était parfait, acceuil, hall d'entrée, restaurant El Jaguar, piscine et chambre spacieuse. Seul bémol, ne prenez pas les chambres proches de la 205 et 305 car le poste des femmes de chambres est devant et elles ont des walkie-talkie avec le son très fort, donc on se fait réveiller tôt et difficile de faire une sieste l'après midi
Stayed 6 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jan 2025

10/10 Excellent

Liza, Simi Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there for two nights and have a great time, plenty of restaurants and coffee shops within walking distance. The staff members are very friendly. Will definitely return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, spacious and Close to the Beach

This Hotel was so clean, and rooms are large and comfy. Staff are all so nice, check in was easy. This hotel is very close to the Beautiful Santa Cruz beach. The A/C worked well and was needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborah Sue

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with everything at this hotel. Be prepared for the small pool.
Stayed 10 nights in Feb 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; clean property; conveniently located. Only thing very small pool area 12 loungers for so many rooms/people ratio
Stayed 6 nights in Feb 2025

2/10 Terrible

Lynda Catherine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was locked out on balcony and it took 30min to get help The room keys didn't work everyday They didn't give same checkout as my ither room Mean staff
Stayed 8 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great staff Great location
Stayed 14 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Winner

Everything was great. Reasonable value, good location, friendly staff. Will definitely recommend and hope to return.
Stayed 8 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to the beach and other attractions. Nice rooms. Well kept up attractive hotel.
Stayed 7 nights in Jan 2025

8/10 Good

Wes, Surrey

Stayed 2 nights in Jan 2025

8/10 Good

Wes, Surrey

Traveled with partner
Liked: Cleanliness, staff & service
We stayed here twice. At the beginning of our trip then a couple of nights at the end. We were able to get a room with a "marina view" for the later and it we well worth it. The rooms that face the street are super noisy day and night! Quite nice rooms, showing their age however, clean and had really great beds and pillows. The staff were very respectful and accommodating however we did have a later flight out of Huatulco and they charged me 500 pesos extra for a 2 pm check out. They were doing their job.
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service
All around a very good property!
Stayed 9 nights in Jan 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the quality of the food on site. Everything we tried was excellent! Only complaint is the small pool that allows others to reserve chairs. If you aren’t up at 5am you may not get a chair!!
Stayed 14 nights in Jan 2025

10/10 Excellent

Robert John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time staying here, this location is as perfect as it gets for Huatulco. The hotel is beautiful, not too big, and the rooms are so comfortable.
Stayed 10 nights in Jan 2025

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and quiet on the marina side. We had a great view. The hotel is very central to walk everywhere. Breakfast is included with an egg station, fruit and toast.
Stayed 7 nights in Jan 2025

10/10 Excellent

rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Dec 2024

10/10 Excellent

Shumskaya

Liked: Cleanliness, staff & service, property conditions & facilities
We had a really good experience at this hotel. The room was great, with comfortable bed and nice view. Coffee was offered in the room and the breakfast was really good- with different options each day. The pool was perfect to cool off and the beach is walking distance. Daniela at the reception was really nice and helpful. Definitely recommend!
Stayed 2 nights in Jan 2025