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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

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Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Interior
Interior
Front of property - evening/night
Standard Room, 1 King Bed, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Santa Fe Plaza
    ‪15 min walk‬
  • Loretto Chapel
    ‪15 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Fireplace

  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

Similar properties

Front of property - evening/night

Hotel Santa Fe

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (1006)
The price is $276
per night
$339 total
includes taxes & fees
May 16 - May 17
Hotel Santa Fe

About this property

The Hacienda & Spa at Hotel Santa Fe

4.5-star hotel in Downtown Santa Fe
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Hacienda & Spa at Hotel Santa Fe features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a hot tub, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

The Hacienda & Spa at Hotel Santa Fe is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 938 reviews
Rating 8 - Good. 154 out of 938 reviews
Rating 6 - Okay. 41 out of 938 reviews
Rating 4 - Poor. 11 out of 938 reviews
Rating 2 - Terrible. 8 out of 938 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff overall very kind people working there, our building was under remodeling that’s the only reason we did not have a great review but in general pretty good
Stayed 3 nights in Jan 2025

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene atmosphere and warm and friendly staff!
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this proeprty was wonderful located right in down town Santa Fe we were able to walk to shops and restaurants. The property itself was beautiful with woodburning fireplaces. The downfall were the hidden fees this property charged. The property has a restaurant and they stated they give discounts to Hacienda hotel members. The discount they claim to give they add that on as a 'resort charge' without telling you completely eliminating the so called discount.
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Stayed 3 nights in Dec 2024

10/10 Excellent

Craig, Clearwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service in the bar and restaurant and maid staff. Would give ten stars it I could.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sophia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Arthur H

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No responsibility for big mistake

The hotel offered a shuttle service to the plaza. They told us they would pick us up in 5 minutes. 40 minutes later they weren’t there. No one would take responsibility. I mentioned this to them at the time and at checkout and they didn’t seem to care. They were patronizing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tara

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

GUSTAVO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful 4 night stay with my wife and kids, We tour the city and a ski area and the hotel is on a great location. Easy and free parking for our rental car. Excellent customer service!
Stayed 4 nights in Dec 2024

8/10 Good

Rajesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and lovely
Stayed 2 nights in Dec 2024

10/10 Excellent

Dixie

Liked: Amenities
Service was excellent. Very friendly and helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
quiet, cozy and serene
Stayed 5 nights in Nov 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda was real gem with museum like setting with native Indian artifacts. Breakfast and happy hour was great additional one to feel more relaxed setting. Definitely come back for hacienda side.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rachel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay overnight in Santa Fe. Would highly recommend and all the staff were so friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects
Stayed 4 nights in Nov 2024

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, amenities
The beds we got in our rooms were smaller than the usual queen size beds. Due to fire code, we were not able to get an extra cot for our 13 year old daughter. We ended up squeezing in these tiny beds and didn't get good sleep both nights of our stay unfortunately. I loved supporting a local Native owned hotel but bed bedding and comfort of the bed and quality of sleep is more important when traveling.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! My family and I have stayed in many hotels from basic to super classy and this by far is the best of both! They have built this hotel and business being very accommodating to their guests and they are amazing at it! It is right in downtown with big rooms and a convenient shuttle to almost anywhere you’d like! You have to see for yourself
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen, Austin

Traveled with partner
What a comfy little gem of a place! My husband and I were very comfortable in our suite with our cozy fireplace. We absolutely loved the added amenities of having food and beverages in the lounge, once again, cozy in front of a fire. Staff was extremely kind and thoughtful! We enjoyed walking to the farmers market, restaurants and even the plaza. Highly recommend!:)
Stayed 3 nights in Nov 2024

8/10 Good

Susanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Super Staff!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time in Santa Fe and hacienda spa was great place to stay! I was little bit worried about walking distance to center of the town since I have little issue with walking. But it was very easy walk to everywhere so there is no issues, also they have shuttle service in the case you need one. Butler service was great, everyone was so friendly and they will take care of you! We stayed one of the suite room and room was spacious !
Stayed 3 nights in Nov 2024