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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Interior
Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Front of property - evening/night
Breakfast, lunch, dinner served; garden views
Standard Room, 1 King Bed, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Loretto Chapel
    ‪12 min walk‬
  • Santa Fe Plaza
    ‪13 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(48 reviews)
  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, Fireplace

9.8 out of 10
Exceptional
(21 reviews)
  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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Front of property

Inn and Spa at Loretto

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning
4.5 out of 5, Wonderful, (1011)
$651 nightly
The price was $806
The price is $651 total
includes taxes & fees
Inn and Spa at Loretto

About this property

The Hacienda & Spa at Hotel Santa Fe

4.5-star hotel in Downtown Santa Fe
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free wired internet in public areas, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a rooftop terrace are onsite.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and iPod docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Hacienda & Spa at Hotel Santa Fe features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a hot tub, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

The Hacienda & Spa at Hotel Santa Fe is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 955 reviews
Rating 8 - Good. 156 out of 955 reviews
Rating 6 - Okay. 41 out of 955 reviews
Rating 4 - Poor. 12 out of 955 reviews
Rating 2 - Terrible. 8 out of 955 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Elly

Traveled with partner
Liked: Amenities, property conditions & facilities
This was a beautiful hotel. Our room was huge and stunning. All the staff was kind, helpful, and professional. The food at the restaurant was so delicious! The hotel was right across the street from the Railyard District for amazing weekend shopping and about a 10 minute walk to the plaza. I definitely recommend this property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Curtis

Stayed 4 nights in Apr 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed four nights in the Hacienda side of the hotel, and found the Fireplace Suite a great room at a good price. The bed was very comfortable, and having a full living room that could be closed off from the bedroom made the stay very enjoyable. The daily housekeeping service was attentive, the breakfast buffet included with our room price was more than we expected, and all the employees were pleasant, accommodating, friendly, and helpful. We will plan to stay at the Hotel Santa Fe and Hacienda Spa on our next trip to town. It was a great find!
Stayed 4 nights in Apr 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Amazing hospitality

Lovely hotel and spa. The friendly service and hospitality made my stay memorable. The location is great too, close to parks, galleries, restaurants and some great running/bike trails.
Stayed 2 nights in Apr 2025

10/10 Excellent

David, Chapel Hill

Liked: Cleanliness, amenities, property conditions & facilities
My favorite hotel and staff in Santa Fe
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay!

I was visiting to have some friend meetups and could not have picked a more perfect place to do so. The staff and guests were all very kind and made it feel very relaxing. Truly a wonderful place to stay! Highly recommend and hope to get back there again in the future.
Stayed 5 nights in Apr 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Very helpful dedicated staff. Great location. Within walking distance to most of Santa Fe's attractions
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherrie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor and happy hour
Stayed 4 nights in Apr 2025

10/10 Excellent

David, Chapel Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Have stayed there often and will certainly stay there again if going to Santa Fe
Stayed 4 nights in Mar 2025

10/10 Excellent

Angela, Benton City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to stay in Santa Fe. Beautiful spacious rooms. Friendly, knowledgeable butlers. Every amenity available in minutes. Quiet restaurant and lounge with delicious options. Don’t miss the amazing art exhibits throughout the property.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities
Fantastic. Highly recommend. Wonderful staff!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was nice and clean. The staff were friendly and helpful when needed. The breakfast and happy hour were a great option.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make our stay comfortable. We lived the hospitality lounge on the top floor where we enjoyed slow breakfasts and wine and cheese in the evening.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Norma

Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, amazing, amazing!

We stayed in the Hacienda and this room was absolutely amazing! Spacious, clean and great high end linens. The fireplace was amazing for a nice snowy night. Shower had plenty of water pressure and was a great way to relax after a long day. Butler's were all so amazing and helpful! Hotel has free shuttle service within a mile which is a nice offering. Happy hour in the Hacienda consisted of wines, beers and appetizers which was great before heading downstairs to the Amaya for dinner. Saturday nights have live music and we truly enjoyed that! Food was awesome as were the drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a star gazing train ride . This hotel is just across the way to the train. In the morning we walked to the growers market. The hotel included a generous happy hour as well as a continental breakfast. Very nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very convenient and walkable distance to the Plaza sites and the Railyard area. The hotel is filled with Native American art and the Hacienda provides many amenities including butler service, shuttle, continental breakfast, happy hour and turndown service. We loved the fireplace in our room and the bed was comfy. The staff is 10/10 and so welcoming. Would definitely stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so smooth! From the young lady who “prechecked” us in to the butler who was waiting to help us unload the car, we had a very enjoyable visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Pascal

Liked: Cleanliness
Disliked: Staff & service

Stay away of this hotel

First, when we arrived, the elevator was out (which we were told a day earlier by email), then when we entered the room, it was 84 degrees and the smoke detector was beeping (battery), it took the staff over an hour to try fixing the issue and all night and windows opened to bring the temperature down to a mere 72 degrees. We requested a new room the next day on an upper floor which was much better. Now the breakfast which was included in the price, we ate there four times, even though the continental breakfast was the worse we experienced (cheap pastries, choice of cereals all very sweet, runny oat meal, hardboiled eggs but no bread or bagels of any kind... Holiday Inn Express would be much better than this buffet, a real bummer for this hotel that claimed to be one of the best in Santa Fe! That's not all, we got over charged on drinks during our one time diner the first night ($27 instead of $14 per drink), then over charged for breakfast and coffee... The service for breakfast is horrendous and wait staff does not care at all including the manager does talk trash about customers where we can hear him... Sorry but we will not stay there again on our next visit to Santa Fe, there are a lot better hotels in the area.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robby

Stayed 3 nights in Feb 2025