Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Reception
Lobby
Outdoor pool
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Mountain view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry

Explore the area

Map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Meow Wolf
    ‪6 min drive‬
  • Loretto Chapel
    ‪12 min drive‬
  • Santa Fe Plaza
    ‪12 min drive‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Inn at Santa Fe, SureStay Collection by Best Western

3-star hotel in Southside
An outdoor pool, a 24-hour fitness center, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an outdoor pool, Inn at Santa Fe, SureStay Collection by Best Western provides a hot tub, a sauna, and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. Guests can enjoy a complimentary breakfast. This Santa Fe hotel also offers laundry facilities, express check-out, and an elevator. Complimentary uncovered self parking is available on site, along with a car charging station.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 922 out of 1788 reviews
Rating 8 - Good. 514 out of 1788 reviews
Rating 6 - Okay. 219 out of 1788 reviews
Rating 4 - Poor. 72 out of 1788 reviews
Rating 2 - Terrible. 61 out of 1788 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Stayed 1 night in Sep 2024

10/10 Excellent

Lorrie

Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
I stay there every time I travel through there. Friendly service and I feel comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the large mirror inside the room. I liked the overall cleaniness of the room.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Tammy, Bloomington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Friendly staff and nicely decorated lobby. Rooms are updated, clean and comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel. Conveniently located and the staff is excellent. Check in was great and uneventful. Always courteous
Stayed 1 night in Dec 2024

8/10 Good

Michele

Clean, courteous staff, convenient location for day trips.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks. Great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

KRISTINA

Stayed 6 nights in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, not much in the area as far as dining or things to do, but the hot tub was open and a nice treat. We did not take advantage of breakfast, so I have no opinion on the quality. My only complaint was that housekeeping knocked on our door at 9am on check out day, when I'm certain she knew we were still in the room. I worked in the hotel industry a very long time so I know how it works and there were likely plenty of other rooms for her to clean that early. Definitely annoying, but not a deal breaker.
Stayed 1 night in Dec 2024

8/10 Good

Nayelli

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! We enjoyed our stay
Stayed 1 night in Dec 2024

8/10 Good

Chakradhararao

Traveled with family
Liked: Cleanliness, staff & service
It’s nice
Stayed 1 night in Dec 2024

4/10 Poor

Anoop

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Below average, poor customer service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Yuanzhi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever. First, there is no staff at the front desk. Guests have to ring a bell to have them come out. Second, the room is very small, definitely less than 301 square feet as stated on the booking website. The bathroom is so small that only one person can fit in there. Third, noise. You can hear everything, doors opening and closing, people talking, suitcase moving, etc. I haven’t been asleep since 3:00 in the morning. Fourth, WiFi. Only 100 people are allowed to be online at the same time, so no WiFi if you come late. Fifth, breakfast is bad.
Stayed 1 night in Dec 2024

6/10 Okay

Tom

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Nice place and staff, good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Tameika

Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024

10/10 Excellent

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful places! I went there at the first time for my winter vacation! Really enjoy staying!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ji Hyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and peaceful. Nothing was too much. I felt as if I were at home.
Stayed 2 nights in Dec 2024

10/10 Excellent

ramon

Stayed 1 night in Dec 2024

8/10 Good

RIchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The room was newly remodeled. The TV was not connected. One call to the front desk and they fixed the issue. Nice work
Stayed 1 night in Dec 2024