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Eldorado Hotel & Spa

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Eldorado Hotel & Spa

Lobby
Hallway
Dining
Exterior
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪1 min walk‬
  • Lensic Performing Arts Center
    ‪2 min walk‬
  • New Mexico Museum of Art
    ‪2 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪16 min drive‬

Room options

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Multiple View (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Multiple View (Deluxe Double)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Fireplace, Multiple View (Deluxe Double with Balcony and Firepl)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Multiple View (Deluxe King with Balcony)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Multiple View (Deluxe King)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Fireplace, Multiple View (Deluxe King with Balcony and Fireplac)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Multiple View (Junior Suite)

Suite, 1 King Bed (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Multiple View (Junior Suite)

  • 609.9 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel in Santa Fe

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (1050)
The price is $136
per night
$157 total
includes taxes & fees
Feb 9 - Feb 10
Drury Plaza Hotel in Santa Fe

About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1009 reviews" "
Rating 8 - Good. 211 out of 1009 reviews" "
Rating 6 - Okay. 104 out of 1009 reviews" "
Rating 4 - Poor. 57 out of 1009 reviews" "
Rating 2 - Terrible. 38 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel. Just looking a little tired but would def stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

KALYN

Business traveler
Disliked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Myrna

Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

6/10 Okay

Keith

Traveled with partner
Liked: Staff & service
Property needs carpet cleaning badly in all common areas. Rooms clean but banged up a bit. Staff wonderful-especially valet parking. Location excellent-a bit pricey for accommodations.
Stayed 3 nights in Oct 2024

8/10 Good

scott

Liked: Property conditions & facilities
Hallway really smelled like cigarettes
Stayed 3 nights in Oct 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
The hotel was very dirty, smelled and the service was non-existent, they didn't answer their own phones. The coffee tated like dirty water and they lacked supplies. We heard that they just lost their 4 diamond rating. We would not go back.
Stayed 2 nights in Oct 2024

8/10 Good

cynthia

Stayed 2 nights in Oct 2024

4/10 Poor

Charles

Traveled with group, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Their restaurant is overpriced and the cook doesn't know how to cook eggs. The waitress was under-trained (didn't know how to split a check) and surly. And we were the only patrons! We had to have them come up and work on our door 4 times before we had a key card that worked. The safe didn't work, the phone wasn't attached to anything. All of the rooms with ice were locked, and there wasn't a sign on the doors to explain that you had to go down to the front desk to get ice.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we were not properly treated .We had reservation ,someone checked us in when we arrived at hotel .Someone checked us in under a different credit card .Room we specified was a king and they gave us a 2 queens or 2 doubles .nousy all night long ,didn’t send someone to figure out the noise in a timely manner .We were so tired and regretted staying in the room .Couldn’t sleep .
Stayed 1 night in Oct 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Sante Fe highlights.
Stayed 2 nights in Oct 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 Star Hotel - Worse experience
Terrible stay. Do not recommend this to anybody. In the first room the shower was clogged and filled with sewage. We left word at the front desk. Upon returning that evening, the room had not been cleaned and the shower was worse. Upon demanding to be changed to another room, we were moved. The following day, again the room was not cleaned. Upon making another fuss, housekeeping showed up, looked around and did not do anything. All we got were apologies and nothing was done. In general the hotel shows signs of wear and tear and lack of maintenance.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a rooftop pool and hot tub! Excellent customer service from the front desk to the valet!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth, Ingleside

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to shops and restaurants. Downside paid parking valet
Stayed 2 nights in Oct 2024

6/10 Okay

Karen

Liked: Cleanliness
The spa is amazing. The pool is lovely. It is a very convenient location, right in downtown. While everyone was kind and helpful, it seemed understaffed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool is amazing. The rooms are clean and comfy. Staff is very nice. The valet only parking was a bit of a pain but it's really the only option. Happy to have the security of the truck though. The kitchen was unbelievably slow and not many wait staff. We were late for our morning activity. Food was OK.
Stayed 1 night in Oct 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The rooms were cleaning and well kept. The breakfast was very good. The pool looks like it has been updated and the towels and chairs were better than average. Front desk personnel were not very knowledgeable. I had issues because of two separate reservations that they couldn't quite figure out. Outside laundry service needs improvement. The laundry service didn't pick up and front desk tried to tell me my laundry had been returned in same bag because the service ran out of bags. Also, had someone try to get in my room in the middle of the night. Carpet in hallways needs to be either cleaned or replaced.
Stayed 2 nights in Oct 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine, Spokane

Stayed 5 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024