Eldorado Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Eldorado Hotel & Spa

Dining
Dining
Outdoor pool, open 7 AM to 11 PM, cabanas (surcharge), pool umbrellas
Exterior
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
$255
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
309 W San Francisco Street, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪5 min walk‬
  • Loretto Chapel
    ‪7 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬

Room options

Suite, 2 Double Beds, Mountain View (One Bedroom Double Suite)

  • 655 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite with Balcony and Firepla)

  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed, Mountain View (One Bedroom King Suite)

7.4 out of 10
Good
(3 reviews)
  • 655 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed Accessible)

8.0 out of 10
Very good
(4 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Patio, Pool View (Pool Patio King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds (Deluxe Double)

8.8 out of 10
Excellent
(80 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Deluxe King ADA Tub)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Fireplace (Deluxe Double with Balcony and Firepl)

8.4 out of 10
Very good
(19 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony (Deluxe King with Balcony)

8.8 out of 10
Excellent
(35 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Patio, Pool View (Pool Patio 2 Double Beds)

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double ADA)

8.0 out of 10
Very good
(3 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Deluxe King)

9.2 out of 10
Wonderful
(131 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Deluxe King ADA)

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace (Deluxe King with Balcony and Fireplac)

8.4 out of 10
Very good
(32 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Junior Suite)

7.6 out of 10
Good
(5 reviews)
  • 610 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Eldorado Hotel & Spa

Hotel in Downtown Santa Fe
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Eldorado Hotel & Spa offers 219 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

47-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Eldorado Hotel & Spa features a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eldorado Hotel & Spa is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Eldorado Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Parking
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 25.00 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Eldorado Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 631 out of 1026 reviews
Rating 8 - Good. 205 out of 1026 reviews
Rating 6 - Okay. 98 out of 1026 reviews
Rating 4 - Poor. 50 out of 1026 reviews
Rating 2 - Terrible. 42 out of 1026 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 3 nights in May 2025

10/10 Excellent

Marianela

Stayed 2 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 7 nights in May 2025

10/10 Excellent

Barbara

Stayed 4 nights in May 2025

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Darius

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice pool
Stayed 3 nights in May 2025

8/10 Good

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay
Stayed 2 nights in May 2025

8/10 Good

Genevieve

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Amjad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Loved the unique hotel design and decor, the rooftop pool and hot tubs - all of it. Easy walking distance to the city center.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Eldorado is an amazing Hotel spa in Santa Fe Plaza
Stayed 1 night in May 2025

8/10 Good

Samuel

Everything was fine
Stayed 1 night in May 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
The staff was amazing, friendly, helpful and kind. The hotel overall is older and the rooms are very basic. It's super clean, and the beds are comfortable. The shower was a bit on the sandblaster side, with no way to adjust. For the price the room was very basic and from advertising we expected a little more. Overall it was a fine option with the important things like comfortable beds, helpful/ friendly staff and clean rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay in sanra fe
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Liked: Amenities
Restaurant- not exciting
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
LIKED EVERYTHIG
Stayed 4 nights in May 2025

8/10 Good

Keyana

Liked: Cleanliness, staff & service, room comfort

Should be better for a four diamond hotel

Overall a good experience. Condition of the room was not so great, the ceiling paint was lifting off and the bathroom door knob was very loose, the balcony furniture and area was in poor condition one chair was falling apart. The phone did not work other than having a dial tone and buttons didn’t work. The clock was dated and I say possessed. As you couldn’t see the numbers and it kept alarming. We unplugged it and put it in a drawer! The spa was a bit overpriced. But all of the staff was very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 2 nights in May 2025

2/10 Terrible

April

Disliked: Property conditions & facilities
HORRIBLE service! DO NOT STAY HERE. I would put 0 stars if I could. Front desk was rude and not informative. There was no remote in the room for the tv and they took forever to have security bring one up to our room. Worst part of all, one of the house keeping employees stole my boots from the closet. Security did not do anything to try to locate them… Will never stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and close to everything. So glad my girlfriend and I picked this hotel. It was out first time to Santa Fe and knew nothing. But we did our research and cruised around via goggle maps and so happy we did. Just perfect! Walkable everywhere we wanted to go. Food, shopping, coffee, clay making with drinks, Farmers Market, art and churches. Loved the area and people were super friendly. The spa was great and I loved using the gym and steam room. Thanks you for a memorable trip.
Stayed 4 nights in Apr 2025

4/10 Poor

Frank J

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While I thought it would be a great place to stay, it turned out not to be. Our room was old with a half-inch of dust under the king bed that you could see sitting on the room’s sofa. We could write our names in the dust in the furniture. Shower head was horrible with only a dribble of water. No cooked to order breakfast as advertised. Some days they didn’t even offer grab and go breakfast items. When we reported our dissatisfaction they said they’d investigate and sent someone to clean the room again. But we saw no difference. For the money we paid, it was a horrible stay. We found another hotel in the area that was a better stay. Plus a winter storm came through in early May and hotel was without power for 5-6 hours and we had to walk up 5 flights of stairs to get to our room to sleep.
Stayed 4 nights in May 2025

8/10 Good

lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place and great location, too

Very pretty place. The carpets have been replaced recently so the off gassing smell permeates everything. They have a big room on top floor, but you can hear people in hallway talking, music, coming home late etc. i think if they could add some soundproofing in the halls that would be an excellent upgrade. They staff was all very kind and professional.
Stayed 1 night in May 2025

10/10 Excellent

Aaron, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay while in sant fe.
Stayed 8 nights in Apr 2025