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Mansion Los Guichos

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mansion Los Guichos

Front of property
Point of interest
Minibar, in-room safe, free WiFi, bed sheets
Outdoor pool, sun loungers
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Santa Cruz Mulua Km 178.5, Santa Cruz Mulua, Retalhuleu, 11007
  • Dino Park
    6 min walk
  • Xocomil Waterpark
    3 min drive
  • Parque de Aventura Xejuyup
    4 min drive
  • Quetzaltenango (AAZ-Los Altos)
    107 min drive

Room options

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms | Minibar, in-room safe, free WiFi, bed sheets

Family Bungalow, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

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About this property

Mansion Los Guichos

3-star Santa Cruz Mulua hotel walkable to Dino Park
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mansion Los Guichos offers 11 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Santa Cruz Mulua hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room.
In addition to a full-service spa, Mansion Los Guichos features an outdoor pool and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Santa Cruz Mulua hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site.

Mansion Los Guichos is a smoke-free property.

Mansion Los Guichos has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 7.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

MANSION LOS GUICHOS Hotel Santa Cruz Mulua
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS ta Cruz M
MANSION LOS GUICHOS Hotel
MANSION LOS GUICHOS Santa Cruz Mulua
MANSION LOS GUICHOS Hotel Santa Cruz Mulua

Mansion Los Guichos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Edy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They not be responsible if something happens to the car.
Stayed 2 nights in Mar 2024

2/10 Terrible

Luis

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Worst service ever. They don't let you out of the property before 7 AM.
Stayed 1 night in Nov 2023

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; had trouble with expedia getting the specific accommodations we wanted but hotel staff changed to better situation once we arrived; comfortable atmosphere; nice pool and patio area; Guatemalan dishes in restaurant were great, other food less so. Very close to the various amusement parks. Overall very pleased and would recommend
Stayed 2 nights in Nov 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They assisted us with transportation. Property very clean and well maintained. Beautiful pool. Good location for Xocomil & Xetylul. Would recommend.
Stayed 3 nights in Aug 2023

2/10 Terrible

Julio

Stayed 1 night in Jul 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms we got were clean, good beds and bedding, we got breakfast included for adults which is good and the food was great and affordable children menus, the only thing I didn't like was the shower I hope they can improve it but overall I would still come back and I do recommend it.
Stayed 1 night in Nov 2019

6/10 Okay

WilfredoBatres

Traveled with family
Disliked: Property conditions & facilities
Good location, dirty pool, noisy doors, broken sinks, no hot water
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Beds weee hard and uncomfortable. Inadequate ventilation and air conditioning. Reserved room types were not delivered.
Stayed 1 night in Mar 2019

8/10 Good

Manuel, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, ample rooms and helpful staff. Beautiful pool and great restaurant service
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to have the helicopter experience right on site
Stayed 2 nights in May 2018

2/10 Terrible

JOSE , GUATEMALA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT HAVE ROOMS, NEED TO FOUND ANOTHER HOTEL!
When we arrive to the hotel, they said to us that they don't have rooms and no information about my itinerary... don't know if Expedia or the hotel was the problem, Have to found another Hotel. In the middle of the night!!! very bad experience..
Stayed 1 night in Jan 2018

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion, lugar seguro
Stayed 1 night in Dec 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2023

10/10 Excellent

Jonatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exvrlente todo!!!
Stayed 1 night in Aug 2022

2/10 Terrible

Patricia

Stayed 1 night in Feb 2022

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen personal
Nos hospedamos en una suite, en general en el hotel incentiva el reciclaje y uso de energía no fósil. El baño es pequeño pero fundió al para lo que se necesita. El personal es atento te ayudan a resolver las necesidades que necesites, en mi caso fue el transporte y requerimientos en la alimentación. Está cerca de parques de Irtra que es genial para Lis niños.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito
Un lugar muy bonito
Stayed 1 night in Dec 2020

8/10 Good

LandyV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Habitaciones limpias y personal agradable
Stayed 2 nights in Jul 2019

6/10 Okay

Hector

Liked: Cleanliness, room comfort
Disliked: Staff & service
Demasiado ruido en el hotel
Stayed 1 night in Mar 2019

6/10 Okay

yesica

Liked: Cleanliness, staff & service
Disliked: Room comfort
En general Bien
Hotel bien ubicado a los parques, para mi gusto demasiadas pequeñas las habitaciones el aire acondicionado está muy mal ubicado, los baños muy pequeños.
Stayed 1 night in Dec 2018

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar para descanso
Muy buena estadía
Stayed 1 night in Jan 2018