2/10 Terrible
Carmen, Hialeah
May 30, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carmen
Stayed 1 night in May 2024
Art & Coffee
3.5 star property
Choose dates to view prices
Photo gallery for Art & Coffee
Reviews
6.06.0 out of 10
Popular amenities
- Bar
- All inclusive
- Spa
- Breakfast included
- Laundry
- Pet friendly
Explore the area
Bajada Muelle, 00001, Santa Cruz La Laguna, Sololá, 07014
- Multiple Use Area Lake Atitlan Basin1 min walk
- Lake Atitlán2 min walk
- Los Elementos Day Spa1 min drive
- Quetzaltenango (AAZ-Los Altos)141 min drive
Room options
View all photos for Deluxe Chalet
Deluxe Chalet
- Lake view
- Sleeps 24
- 12 Queen Beds
View all photos for Deluxe Bungalow, 2 Queen Beds, Smoking
Deluxe Bungalow, 2 Queen Beds, Smoking
- 350 sq ft
- Sleeps 4
- 2 Queen Beds
About this property
Art & Coffee
3.5-star Santa Cruz La Laguna hotel steps from Lake Atitlán
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite. Housekeeping is available on request.
Art & Coffee offers 6 accommodations with complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Bathrooms include showers. This Santa Cruz La Laguna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Some rates at Art & Coffee are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.
This hot springs hotel also offers spa services, a library, and a terrace.
Art & Coffee has designated areas for smoking.
A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and noon.
Art & Coffee has a restaurant on site.
All inclusive details
All-inclusive room rates at Art & Coffee are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
Dutch, English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Free cooked-to-order breakfast available daily 8:00 AM to noon
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
Things to do
- Art gallery
- Ecotours
- Library
- TV in common areas
Family friendly
- Art supplies
- Children's books
- Children's games
- Dining table
- Grocery/convenience store
- In-room full-sized refrigerator/freezer
- In-room kitchen
- In-room microwave
- Separate in-room dining area
Conveniences
- Grocery/convenience store
- Limited-hour front desk
- Luggage storage
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (on request)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Coworking space
Outdoors
- Barbecue grill
- Dock
- Firepit
- Garden
- In a nature reserve
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Terrace
Spa
- Deep-tissue massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 step to reach entrance
- No elevator
- Well-lit path to entrance
More
- Ballroom
- Banquet hall
- Communal living room
- Designated smoking areas
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- 8 private bathrooms
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Cookware, dishware, and utensils
- Dining table
- Full-sized refrigerator/freezer
- Kitchen
- Microwave
- Separate dining area
- Stovetop
More
- Individual decor
- Individual furnishings
- Laptop workspace
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of GTQ 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GTQ 150.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Pet fee: GTQ 75 per pet, per stay
- Service animals are exempt from fees
- Late check-in fee: GTQ 50 for check-in between 5:00 PM and midnight
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: GTQ 150.0 per day
- Firewood fee: GTQ 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Art Coffee
Art & Coffee Hotel
Art & Coffee Santa Cruz La Laguna
Art & Coffee Hotel Santa Cruz La Laguna
Art & Coffee Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
6.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Excellent
Colin, Chicago
May 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at Art & Coffee. Owned by expat Americans living their dream. Very positive and friendly people. Large single story rooms with outdoor patios. I opted to eat at the adjacent cafe inidgo every morning - which has great food and waterfront view.
Colin
Stayed 3 nights in May 2024