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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated
View from property
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
330 Ocean St., Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • Mystery Spot
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room 1 King Bed - ADA

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room 1 King Bed - ADA

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

1 bedroom, premium bedding, pillowtop beds, individually decorated

King Room with Jacuzzi Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for City Single Queen Room

City Single Queen Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

City Single Queen Room

8.6 out of 10
Excellent
(9 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Classic 1 King Bed

7.2 out of 10
Good
(15 reviews)
  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel in Westside Santa Cruz
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Aqua Pacific Hotel features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Santa Cruz hotel also offers a vending machine, concierge services, and express check-out. Complimentary covered self parking is available on site.

The Aqua Pacific Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 643 reviews
Rating 8 - Good. 144 out of 643 reviews
Rating 6 - Okay. 73 out of 643 reviews
Rating 4 - Poor. 63 out of 643 reviews
Rating 2 - Terrible. 64 out of 643 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alyson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super nice, it was literally across the street from where I worked for the night which was also very convenient. Rooms were clean and beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Paramjit Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. TJ is a good man
Stayed 1 night in Apr 2025

8/10 Good

Brandi

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Very unique pool, super hot jacuzzi 👍
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Close to the boardwalk.
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Apr 2025

10/10 Excellent

Fearless_minds**

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price per night. Owners were really sweet and very accommodating.
Stayed 2 nights in Apr 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, property conditions & facilities

Fine

Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating to my needs!
Stayed 3 nights in Mar 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several hotels in the Santa Cruz area, and this hotel was by far the best! The staff was very friendly and helpful, and the room was very clean and comfortable. I will definitely be staying here again!
Stayed 3 nights in Mar 2025

6/10 Okay

Mike

Andy was informative, professional and efficient. Thank you Andy
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
No Shampoo in room, noisy plumbing
Stayed 1 night in Mar 2025

8/10 Good

Eli, Montesano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Mar 2025

10/10 Excellent

LEOPOLDO, Livingston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice in front desk. One of the gentleman even gave my boy some baseball cards. Rooms smelt super clean. They were also very accommodating. They let us early check with phone call ahead of time. And it’s only 2-3 min drive to boardwalk. Definitely staying there again. DoorDash was on point even target came through in the clutch for my toddler.
Stayed 1 night in Mar 2025

2/10 Terrible

Elise Lisa, Lake Oswego

Disliked: Cleanliness
The room and reservation said it was a nonsmoking room. There was smoke in the room. The hotel is not accessible—stairs only going into the hotel. The elevator was broken but they had a first floor room. They required a deposit of $100 in addition to the fully prepaid room. Thankfully, they agreed to give me a refund which was appreciated as I could not stay in the one available room due to the smoke.
Stayed 1 night in Mar 2025

6/10 Okay

joann stephanie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I FORGOT MY SHOES IN THE ROOM BUT HAVE NOT RECEIVED A CALL BACK
Stayed 1 night in Mar 2025

8/10 Good

Jay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of morning coffee was my only complaint.
Stayed 1 night in Mar 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, soaps were empty but they filled them up right away.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a one touch espresso/mocha/late machine. An awesome pool jacuzzi, and the staff is super friendly and respectful. One of the best hotels in Santa Cruz. Newly built. 5/5
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. I felt very comfortable here and the staff were very helpful.
Stayed 4 nights in Mar 2025