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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Reception
Exterior
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
$111
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • Mystery Spot
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room 1 King Bed - ADA

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room 1 King Bed - ADA

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Jacuzzi Tub

1 bedroom, premium bedding, pillowtop beds, individually decorated

King Room with Jacuzzi Tub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for City Single Queen Room

City Single Queen Room | 1 bedroom, premium bedding, pillowtop beds, individually decorated

City Single Queen Room

8.6 out of 10
Excellent
(9 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 175 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel in Westside Santa Cruz
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Aqua Pacific Hotel features an indoor pool and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This Santa Cruz hotel also offers a vending machine, concierge services, and express check-out. Complimentary covered self parking is available on site.

The Aqua Pacific Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Cribs (infant beds) are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 690 reviews
Rating 8 - Good. 152 out of 690 reviews
Rating 6 - Okay. 81 out of 690 reviews
Rating 4 - Poor. 68 out of 690 reviews
Rating 2 - Terrible. 73 out of 690 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s was good
Stayed 2 nights in Apr 2025

8/10 Good

Denise

Stayed 1 night in May 2025

10/10 Excellent

Jonette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and friendly service workers close to the boardwalk
Stayed 1 night in Feb 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

Abraham Lopez

Stayed 3 nights in May 2025

4/10 Poor

Erik

Stayed 1 night in May 2025

4/10 Poor

Ricardo C

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
For the cost extremely horribly and poor! The pictures was taken many years ago!
Stayed 1 night in May 2025

8/10 Good

Erna

Liked: Cleanliness
The hotel is nice. Very basic but
Stayed 1 night in May 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable

I can always count on this hotel to be a comfortable, clean and relatively quiet place to stay after getting my work done.
Stayed 1 night in May 2025

6/10 Okay

Raymond, Hughson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hard to find where the front desk was. Elevator did not work. Desk person wasn’t always at the desk. Room was not ready at check in time. Issue with keys. Not enough towels. Staff were very accommodating. No local tv, just streaming programs. Left a day earlier than I paid for. Don't think I’ll be back.
Stayed 3 nights in May 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Abram

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the complimentary snacks at the front desk and the pool is great.
Stayed 1 night in Apr 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a gaping hole in our bathroom where the fan should be. The light stopped working in the bathroom while showering so I had to open the door causing steam to set off the fire alarm at 7 in the morning. When I contacted the staff to let them know, they told me to turn on the light on my phone and close the door while I finish showering. The pool in the middle is great in theory until you get a bunch of drunk people echoing down there. Was the worst hotel experience I’ve ever had. I wasn’t going to leave a bad review, but after I emailed management after our stay and got no response I figure they deserve it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drama free relaxation

Really great friendly staff, checking out was stress free, didnt get knocked on or bothered even once! Loved it, definitely will return :) however was surprised by a lil fee at the end however, worth the money
Stayed 1 night in May 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service and clean room!
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

6/10 Okay

Shaunice

Stayed 1 night in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Demond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property have great customer service, good snacks, indoor pool and hot tub..im definitely booking again
Stayed 2 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, conveniently located. Easy to park too. Some friendly staff. Non-fluorescent lights in the rooms would greatly improve the ambience! As would soap in the bathroom. The coffee in the lobby was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Eli

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a budget friendly place, this is a nice stop. You can tell they've done remodeling and the room looked nice. The walls needing some wiping down in certain spots but overall it was a good room if you dont plan on being in your room for a long time. We stopped in for 1 night and we're in the room for very little time. Coming back to Santa Cruz for a longer stay, we would choose to stay elsewhere. We did not use the pool and hot tub but did scope it out, both were clean and looked nice. My husband felt the hot tub water which he said was not hot enough and the jets did not turn on. The elevators were also out of order.
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay, quiet and clean. Pool is not heated but hot tub was hot and clean. The surrounding area is not safe and highly trafficked. Parking was small and had limited space. Gave free coffee, fruit drinks, and snacks in lobby 24/7. Owner was very helpful and kept a good eye on the property. Little Ceasors and 7eleven are near by. Stay on property after dark, shady people and drug users lurk all over.
Stayed 2 nights in Apr 2025

8/10 Good

Dennise

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is very nice. Walls are thin and you can hear everything going on outside. My room had no body wash in the dispenser, a fake lash stuck on the floor and the TV wouldn’t turn on. Luckily, I just needed a place to crash for a few hours.
Stayed 1 night in Apr 2025