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Quality Inn Santa Cruz

2.5 star property

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Photo gallery for Quality Inn Santa Cruz

Lobby
Exterior
Property amenity
Lobby
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
1101 Ocean St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Room, 1 King Bed, Accessible, Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Standard Room, 1 King Bed, Non Smoking, Patio | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Comfort Inn Santa Cruz

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1023)
The price is $237
per night
includes taxes & fees
May 16 - May 17
Comfort Inn Santa Cruz

About this property

Quality Inn Santa Cruz

Santa Cruz hotel connected to a shopping center in Westside Santa Cruz
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Quality Inn Santa Cruz offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in May 2023.

Quality Inn Santa Cruz has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - May 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Santa Cruz
Quality Santa Cruz
Santa Cruz Quality Inn
Quality Hotel Santa Cruz
Quality Inn Santa Cruz Hotel
Quality Inn Santa Cruz Santa Cruz
Quality Inn Santa Cruz Hotel Santa Cruz

Quality Inn Santa Cruz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 276 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Glennis

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great thank you!
Stayed 2 nights in Nov 2024

10/10 Excellent

DONNA

Traveled with family
Stayed 1 night in Dec 2024

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

LUZVIMINDA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevine

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
It was fine for a cheap hotel. Don't count on the breakfast. If it's open at all (8-10am) there isn't really much offered other than bananas, coffee.
Stayed 6 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

This is the second time we’ve stayed here because it’s family friendly and not far from anything. The staff is always friendly and the hotel though on a busy street is quiet.
Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

briana

Liked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

STEVE

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
I liked actual room. It was clean & big!!
Stayed 2 nights in Oct 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy/Fast check-in, comfortable room

Super easy access from PCH right to Ocean St and 500yards and you are there!! Great location to local Santa Cruz eateries and easy in and out from the property. We had our dog with us and the charge was a reasonable 30/night/per animal..
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly. Clean. Comfortable. Well located. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Annie

Clean and comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Disliked: Staff & service, property conditions & facilities
Did not seem to have Handicap availed rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

farshid

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than near by motels
Stayed 2 nights in Sep 2024

10/10 Excellent

Billy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go in and out of the property. Close to eateries. Easy to check in and out. Plenty of towels provided Beds were comfy Bathtub did not have plug for bath option. Breakfast option was not open early enough. SUNDAY was not available until after 8am.
Stayed 1 night in Sep 2024

4/10 Poor

Jacobo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the service is poor
Stayed 1 night in Sep 2024

2/10 Terrible

Annette

Disliked: Cleanliness, property conditions & facilities
Entrance to hotel very narrow. Office still closed/locked at 7 in the morning with no sign of staff. Continental breakfast/coffee not available as indicated on website. Balcony was unkept and had debris. Coffee pot missing in room, so couldn't make own coffee. What appeared to be mould around shower faucets. Dirt smudged on bathroom light switch. Bed was made and appeared to be clean. Overall would NOT recommend this place to stay, especially for the price charged for the room. Have had better service at a Motel 6.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean hotel. Just needs coffee maker.
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Liked: Staff & service
Staff was friendly as we're the other guests. The room was average at best. Homeless people everywhere camped out at surrounding businesses. Lock your cars and don't leave anything visible in the car. It will dissappear.
Stayed 6 nights in Aug 2024