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Hyatt Place Santa Cruz

3.0 star property

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Photo gallery for Hyatt Place Santa Cruz

Terrace/patio
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed) | In-room safe, desk, blackout drapes, iron/ironing board
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
407 Broadway, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Main Beach
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪18 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 2497 square feet (232 square meters) include conference space. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1013 reviews
Rating 8 - Good. 235 out of 1013 reviews
Rating 6 - Okay. 63 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 21 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Santa Cruz
Lovely spacious room. Comfy bed. Nice shower. Quiet! My only suggestion is to have plant based milk at the breakfast both for coffee and cereal.
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sean

Liked: Amenities
Being told your have to pay for valet parking instead of just parking yourself
Stayed 2 nights in Jan 2025

8/10 Good

Chandrashekhar, Coppell

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are super comfortable Staff is awesome Would love a microwave in room.
Stayed 1 night in Jan 2025

8/10 Good

Suzanne

Stayed 2 nights in Jan 2025

10/10 Excellent

craig

Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, TRACY

Stayed 1 night in Jan 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We walked into our hotel room, and the sink was full of would appear to be diarrhea. We immediately after smelling it, went downstairs and told the front desk in the upgraded our room to the nicest room in the hotel. Everything was great. The service was great, but it was very noisy. Cars are racing up and down the street garbage truck emptied a huge dumpster behind our window at 5 o’clock in the morning I would’ve rather stayed down by the beach.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, lounge and bar area were nice, great staff and service. Good breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Prince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access - rooms were spacious and staff was friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Elaine

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, nice and quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 4 nights in Oct 2024

6/10 Okay

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
While the property itself was very clean, the experience was subpar for Hyatt’s reputation. I’ll try to be as fair and balanced as possible - Valet attendants were extremely kind and even helped with some local hot spot suggestions. The check-in staff were very welcoming and kind as well. The facility was clean and modern. Our room was very clean and taken care of. Here’s the negatives - our extra blanket in our room was still wet. We let the cleaning people know and they were very apologetic and provided a fresh, clean blanket right away. Secondly, there is no room service and when I called to order food from the in-house restaurant, I thought that room service was provided but the lady on the phone snapped back annoyingly “We don’t do room service here”. I had to walk down to the front desk to pick up food from their restaurant. The restaurant food - worst ever. And that’s putting it nicely. Ordered wings, 2 chicken sandwiches and a double patty burger. The wings were the only shining part of the meal. The burger was extremely overcooked and hardly edible, and I’m extremely lenient when it comes to hotel food (I know timing is hard). Sanwiches looked like they were store bought, unwrapped and served. Very dry. Oh, and it was suppose to take 25min for food - it took 45 min with a reminder call from me to the front. Maybe they forgot. Continental breakfast was unimpressive but at least you get some options (eggs, potatoes, sausage, French toast). Not the Hyatt standard.
Stayed 1 night in Dec 2024

10/10 Excellent

Venkatesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to enjoy vacation
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay!
Super clean hotel! We loved the spacious room. The valet staff and gals at the check in desk were incredibly friendly and offered up wonderful suggestions. The hotel is about a 10 minute walk through a residential neighborhood to the boardwalk. The free breakfast was perfect. They offered coffee/tea, juices, bagels/ toast, oatmeal, yogurt, French toast, bacon, eggs and sausage! Perfect for those with families. We will definitely book that hotel next time we are in Santa Cruz!
Stayed 1 night in Dec 2024

10/10 Excellent

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
They have nice staff
Stayed 1 night in Nov 2024

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel option, well located, large rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet parking is a nuisance. I like to come and go as I wish with the valet parking you have to go to the front and they have to get your car every time it’s annoying and that comes even with a $19 fee.
Stayed 1 night in Dec 2024

10/10 Excellent

Phyllis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when visiting UC Santa Cruz
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024