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Hyatt Place Santa Cruz

3.0 star property

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
407 Broadway, Santa Cruz, CA, 95060
  • Ocean Street
    ‪2 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

8.8 out of 10
Excellent
(15 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

9.4 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(25 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen & 1 Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

9.6 out of 10
Exceptional
(82 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(112 reviews)
  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Hyatt Place Santa Cruz

3-star hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a hot tub, valet parking, and a business center.
Hyatt Place Santa Cruz offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided.

Bathrooms include showers and designer toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Hyatt Place Santa Cruz provides a hot tub and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a front-desk safe, and an ATM. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hyatt Place Santa Cruz is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 19.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Hotel
Hyatt Place Santa Cruz Santa Cruz
Hyatt Place Santa Cruz Hotel Santa Cruz

Hyatt Place Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1012 reviews
Rating 8 - Good. 230 out of 1012 reviews
Rating 6 - Okay. 65 out of 1012 reviews
Rating 4 - Poor. 26 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Clean. Very friendly and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The seating area was great.
Stayed 2 nights in Apr 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

mojgan

Good breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Andrew

Disliked: Staff & service
Average hotel not worth the premium price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyler

Liked: Property conditions & facilities
it was a great place with amazing beds and pillows, great temp on the pool, good hot tub
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

jose

Stayed 1 night in Dec 2024

8/10 Good

Vinod

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Damien

Stayed 2 nights in Apr 2025

8/10 Good

Lukáš

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

RALPH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Every year for Spring Break, our Family does a “Staycation” and we love spending time in Santa Cruz. We decided to try a new hotel and we happy with our experience; especially the friendly Staff
Stayed 2 nights in Apr 2025

8/10 Good

Vic

The site and the breakfast was appreciated.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hyatt Place Santa Cruz! The staff was incredibly friendly and welcoming from the moment I arrived. My room was clean, spacious, and comfortable—perfect for relaxing after a day of exploring the area.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only down side is the parking
Stayed 2 nights in Mar 2025

8/10 Good

Grace Helene, Stockton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and courteous. The rooms were very clean, and the breakfast was fairly good, except Greek yogurt would be preferable to the sugary variety. My only complaints was the lack of towels! There were none at the pool, and when I requested some, the attendant brought only four, despite several people swimming. I assume they have a big problem with towels being stolen for beach use and not returned. Although I booked two rooms, one with three occupants and one with two occupants, each room only had two bath, hand and wash towels.. The location is about a 15 minute walk from the boardwalk. Parking was valet only during our stay (April 2025). There doesn't seem to be any eateries or stores in the immediate walk-in distance. The hotel was very clean and well kept.
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Stayed 1 night in Apr 2025

8/10 Good

vanessa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We tried to check in a couple of hours early but room wasn’t ready. The staff was being trained and made it seem like maybe we didn’t have a room despite having a reservation. Then corrected themselves and said our room may not be ready by check in time. The hotel was quiet. We passed by breakfast which was busy but still manageable. There was a 7-11 near the hotel. We found parking outside so we didn’t have to valet our car. The hotel is fairly new so facilities were clean and modern. Overall was a great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Nayeli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hot tub and pool. Our bed was also comfy and our room was super spacious
Stayed 1 night in Apr 2025

8/10 Good

Lori

Stayed 2 nights in Mar 2025

4/10 Poor

Erin

Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MONIQUE

Stayed 1 night in Mar 2025