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Hotel Paradox, Autograph Collection

4.0 star property

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Photo gallery for Hotel Paradox, Autograph Collection

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Terrace/patio
Lounge
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Room service

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Mystery Spot
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds, Pool View

8.0 out of 10
Very good
(18 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed

9.6 out of 10
Exceptional
(47 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds

8.4 out of 10
Very good
(51 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Santa Cruz/Scotts Valley

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1072)
The price is $234
per night
includes taxes & fees
Apr 5 - Apr 6
Hilton Santa Cruz/Scotts Valley

About this property

Hotel Paradox, Autograph Collection

Hotel in Westside Santa Cruz
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in August 2020.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hotel Paradox, Autograph Collection provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4934 square feet (458 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Hotel Paradox, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Solaire Restaurant + Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self parking fee: USD 30 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jovianne

Stayed 1 night in Nov 2024

10/10 Excellent

Fabian

Traveled with group
This was my first time staying at this place and I loved it I’ll look forward to coming back soon
Stayed 1 night in Dec 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay - great value
We come here every year. Great place and great value. Everything about the hotel is amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good stey
The hotel is nice but lacks a few things such as robes and slippers. The staff is friendly & location is convenient for accessing downtown area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Adequate parking. Friendly staff. Nice amenities. Will definitely go back.
Stayed 1 night in Dec 2024

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
I found this hotel charming, cool, and clean, and overall, it was just a great experience. My room was spacious and comfortable. The pool area was cool for a rogue 70-degree warmer winter day. The staff was super friendly, and with the low season rates, I'd say it certainly was a bang for my buck. 10/10 would recommend. I'm not sure why there are so many poor reviews; I thought this place fire.
Stayed 2 nights in Dec 2024

2/10 Terrible

Savannah

Do not stay here if you value your car! Mine was robbed and i was stranded the hotel did not seem to care.. although they charge you and valet park your car! BEWARE
Stayed 1 night in Dec 2024

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except the $28 non-garage parking was great. Property is modern and clean. We were treated to complimentary wine during a check in happy hour. Room was exceptional with a large bathroom and big screen TV. Definitely would recommend to friends and consider staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying. Pleasant, clean and convenient.
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is very nice. It's not in the greatest spot for walking around and enjoying things, but it's not the worst either!
Stayed 1 night in Dec 2024

8/10 Good

Holland, Sparks

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful common areas, pool, fire pit, restaurant etc. The rooms are a little small and ours was very cold and damp. The backside of the property is a bit dark, but I think it’s still safe. Dogs are welcome but there isn’t a great place to walk for potty time. Staff was amazing with only one exception. A mixed bag, it really depends on what you want from your stay.
Stayed 2 nights in Nov 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the lobby, but the beds were small and the room wall was peeling and wall inside the bathroom damaged.and wall paper was coming up.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica, Maywood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we came across was really friendly. Our room was super clean and it was quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Lukáš

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Nov 2024

4/10 Poor

Sergio

Disliked: Staff & service
Nice Hotel - Bad Services
The hotel charged parking fees for both rooms, even though I only had one car. Despite several emails and calls to address the issue, the hotel has not refunded the extra payment.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Kuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradox Vibes
Such a charming spot, especially with great prices during the low season—though it can get a bit hectic in high season. The pool and hot tub are standout features, and the revamped dining room is a vibe.
Stayed 1 night in Nov 2024

6/10 Okay

Christina Casutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yuksel

Liked: Staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Nov 2024

10/10 Excellent

Lukáš

Liked: Cleanliness, staff & service, property conditions & facilities
Abc
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024