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Hilton Santa Cruz/Scotts Valley

4.0 star property

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Photo gallery for Hilton Santa Cruz/Scotts Valley

Exterior
Terrace/patio
Daily full breakfast for a fee
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • Hot Tub
  • Pool
  • Bar
  • 24/7 front desk
$126
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
6001 La Madrona Drive, Santa Cruz, CA, 95060
  • Henry Cowell Redwoods State Park
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪9 min drive‬
  • Mystery Spot
    ‪10 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Forest View, High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Forest View, High Floor)

7.2 out of 10
Good
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Forest View, High Floor)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Forest View, High Floor)

7.4 out of 10
Good
(9 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV, MP3 dock

Room, 1 King Bed

8.4 out of 10
Very good
(73 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.2 out of 10
Very good
(56 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite, 1 Bedroom

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly

7.6 out of 10
Good
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(11 reviews)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
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About this property

Hilton Santa Cruz/Scotts Valley

4-star Santa Cruz hotel close to Henry Cowell Redwoods State Park
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite. Change of towels is available on request.
Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Hilton Santa Cruz/Scotts Valley provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 7000 square feet (650 square meters) include conference space. This Santa Cruz hotel also offers a terrace, a vending machine, and a garden. Parking is available onsite for a surcharge.

Hilton Santa Cruz/Scotts Valley has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stonehouse Bar and Grill - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.95 to 25 for adults and USD 14.95 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stonehouse Bar and Grill
  • Stonehouse Bar and Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,000 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 to 25.00 for adults, and USD 14.95 to 20.00 for children
  • Self parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cruz
Hilton Santa Cruz
Hilton Santa Cruz Hotel
Hilton Santa Cruz Hotel Scotts Valley
Hilton Santa Cruz Scotts Valley
Hilton Scotts Valley Santa Cruz
Santa Cruz Hilton Scotts Valley
Santa Cruz Scotts Valley
Santa Cruz Scotts Valley Hilton
Scotts Valley Santa Cruz
Hilton Santa Cruz Scotts Valley Hotel
Hilton Scotts Valley
Hilton Scotts Valley Hotel
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz

Hilton Santa Cruz/Scotts Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 604 out of 1170 reviews
Rating 8 - Good. 244 out of 1170 reviews
Rating 6 - Okay. 169 out of 1170 reviews
Rating 4 - Poor. 90 out of 1170 reviews
Rating 2 - Terrible. 63 out of 1170 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelli

Disliked: Property conditions & facilities
Our room was very worn. It was missing a closet door in the entry, the door t the bedroom was warped and barely closed. There was a chunk of carpet missing in the threshold to bedroom. There were stains in furniture. The airrators in all three faucets needed to be replaced. The shower floor tile was grungy as well. All in all the room was underwhelming.
Stayed 2 nights in May 2025

6/10 Okay

Guillermo

Stayed 2 nights in May 2025

8/10 Good

Christina

Traveled with pets
Liked: Cleanliness
Good location to visit Santa Cruz. It’s $20 a day to park 😒 and no other options. Coffee shop down the road had good coffee and muffins. Rooms are ok to good. Took a long time to get hot water and bathroom wallpaper coming away from wall. But bed was comfortable and AC worked. Had to walk up a flight of stairs to find a working ice maker. If you get a room away from the road you don’t hear it, which is a plus.
Stayed 3 nights in May 2025

10/10 Excellent

Nylisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean stay

Stayed for Memorial Day weekend. Hotel is very nice. $17 for overnight parking. No complementary breakfast. Pool was very busy at 5pm on Sunday evening. Full of children but what can I say it was Memorial Day weekend. Room was nice and clean.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Couples be warned, this bed is the loudest bed I have ever laid in and the place is flooded with small kids
Stayed 1 night in May 2025

4/10 Poor

Elizaveta

Stayed 1 night in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sallyanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

bryan

Stayed 2 nights in May 2025

8/10 Good

JOANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rosanna

Traveled with group, Business traveler
Disliked: Room comfort

Not the best Hilton

The neighbors we had were having a sex party and just few hours later an intoxicated couple argued all night so got about 2 hours of sleep the 1st night we arrived. The room was ok, the power strip attached the desk was riped off and needed when you are working and need access to power, it could have been helpful. Not to mention the thermostat was fixed on 69 degrees which was fairly hot and a few other guests mentioned the same thing in passing. Also charged for a smoking fee even though no smoking in the room took place. Not what I I expected from a Hilton considering the pictures online were good. Seems they take a blind eye to prostitution and public intoxication. Oh not to mention 25 dollars for breakfast and 18 bucks per night to park your vehicle seems a bit steep consideringit was 230 a night. For 2 nights ended up costing me over 800 bucks, for that level of service we could have taken our business elsewhere. I wouldnt recommend.
Stayed 2 nights in May 2025

6/10 Okay

Areej

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, just be prepared to pay for parking.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Maid service was not good. They skipped cleaning my room one day. The next day they did service my room but they didn’t restock the coffee bar or clean it.
Stayed 3 nights in May 2025

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like you have to pay for parking other than that it was excellent
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

4/10 Poor

Gary Robert

Liked: Property conditions & facilities
Bathroom sink was clogged. Took several minutes to get warm water and with the clogged sink we could not really use it . Also, water pressure for the shower was terrible. Just a trickle. Lastly, we went to the pool and there were no towels. Several employees told us towels would be there in a few minutes. It was literally 3 hours later. Most people lef the pool dripping wet.
Stayed 2 nights in May 2025

8/10 Good

Hanna

Traveled with family and small children
Liked: Staff & service
Front desk were very friendly when checking in but when we went to the pool to go swimming there was a dead rat in the pool filter that guest could see and the air conditioning in the room did not work
Stayed 1 night in May 2025

6/10 Okay

Marissa

Public trash cans were consistently over flowing, room had a bad smell to it.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Carlo Luis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to treat my family and my parents to a weekend getaway here. The photos don’t do the hotel justice. It was such a beautiful place. It was convenient, and relaxing. Close to the boardwalk and the mystery spot but still secluded enough to be tranquil
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities
The tub was partially clogged so water was building up when I was taking a shower. When I was at the bar the bartender was very rude. Other than that, the stay, and the facilities were fine.
Stayed 2 nights in May 2025

10/10 Excellent

Ayeesha

Liked: Cleanliness, staff & service, property conditions & facilities
Super Dog Friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Stayed 3 nights in Mar 2025