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Continental Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Continental Inn

Property grounds
Outdoor pool
Lobby
Outdoor spa tub
Standard Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
414 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Beach Hut Deli
    2 min walk
  • Santa Cruz Metro Center
    11 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    42 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 193 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Annex King

Desk, iron/ironing board, cribs/infant beds, free WiFi

Accessible Annex King

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Annex King

Desk, iron/ironing board, cribs/infant beds, free WiFi

Annex King

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 193 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Continental Inn

Hotel in Westside Santa Cruz
An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Continental Inn offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Continental Inn features an outdoor pool, a vending machine, and an elevator. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Continental Inn is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1977
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Continental Inn Santa Cruz
Continental Santa Cruz
Continental Inn
Continental Inn Hotel
Continental Inn Santa Cruz
Continental Inn Hotel Santa Cruz

Continental Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Daisy

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Super convenient and pricing is good the only problem is the upkeep of the property. Our room was pretty dirty, found hair on the bed, filthy food stained fridge, dirt stains in the bathroom, shower head had rust and calcium build up, etc. Its not the WORST but definitely needs better deep cleaning and property upkeep. This is my second time staying here and it was disappointing seeing how bad our room was when the reason i booked was because our first time was great!
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a standard queen room. The room was very clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cody

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

mai

Stayed 1 night in Sep 2024

4/10 Poor

Trinity

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
You could tell this room was dirty right when you walk through the door, the base boards seemed like they were falling apart, one part was already half way off the wall, dirt and scuffs all over the walls, bed sheets were dirty (you were able to scratch off some sort of food off the sheet with your fingernail) elevator in the building across the street from the office makes a odd scratching noise. Unfortunately wouldn't stay again :(
Stayed 2 nights in Sep 2024

10/10 Excellent

Beltran

Stayed 1 night in Jul 2024

6/10 Okay

George

Stayed 1 night in Aug 2024

10/10 Excellent

Ruoyu

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room lay out - two rooms in one unit, and pet friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Talibdin

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Heber

Liked: Cleanliness, staff & service, property conditions & facilities
Very good places to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Kalli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I hotel hop a lot but always love coming back to the C.I.
Stayed 4 nights in Aug 2024

8/10 Good

Lisa

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Hi
Stayed 1 night in Aug 2024

8/10 Good

Tucker

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to downtown.
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Traveled with partner
Small parking, lots of homeless
Stayed 1 night in Aug 2024

10/10 Excellent

Rahul

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased - Would Stay Again
The room had fresh paint, furniture that was in good condition (not banged up or "old" looking), a comfortable bed with new-looking sheets and cover, and we had a microwave, refrigerator, coffee-maker, and even a sink and mirror (i.e. a mini-kitchen) in the room, which was very handy, especially since the size of the bathroom sink/counter was somewhat small. The bathroom was also in nice shape. Everything (except the coffee cups) appeared to be clean, and the hotel staff were friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Cecilia

Ok place
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The disinfectant smell was really strong when we walked in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was clean and the bed comfortably
Stayed 1 night in Aug 2024

2/10 Terrible

Carrie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worst check-in process EVER. Right after we parked our car in the lot around 10PM, all of the exterior lights went out. Like a horror movie scene where the ax-murder cuts the power right before he kills you. I headed towards the bright lights of front desk office. Little side check-in window was completely USELESS as it's still pitch dark outside and I can't see any of the paperwork or the receptionist thru the plexiglass over the blowing wind. Eventually he let us inside and we got our keys. At this point, all the lights were STILL out, so we unloaded the car in the dark. (Most rooms were asleep, so it was almost completely dark.) Did not feel safe to go up the shaky stairs IN THE DARK to our 2nd floor room… …And the keys didn’t work. I went back down for new keys, got new keys, went back up, and nope, new keys didn’t work either. Repeat this process 5 times (I lost count). Receptionist was increasingly overwhelmed between me, new people checking in, and calling about the power. Mind you, each time I returned from front desk, I kept hitting my toes on concrete stairs because it’s COMPLETELY DARK and I’m in flipflops. My husband was worried our items might roll/fall off the 2nd floor walk-way and onto the property next door, so he just stood there for an hour, in the dark, holding all of our belongings in the cold. FINALLY receptionist went upstairs to let us into the room. It’s 1.5 hours later AND we STILL didn’t have working keys!!! Gave up and went to bed, no keys.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dameon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024