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Camino Real Hotel

4.5 star property

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Photo gallery for Camino Real Hotel

Indoor pool, outdoor pool, pool umbrellas
2 bars/lounges, swim-up bar, poolside bar
Reception
Business center
Deluxe Room, 2 Queen Beds, Poolside | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Av. San Martín y 4to. Anillo, Equipetrol Norte, Santa Cruz, 2130
  • Ventura Mall
    ‪3 min walk‬
  • Santa Cruz Zoo
    ‪18 min walk‬
  • Las Brisas Shopping Center
    ‪3 min drive‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪17 min drive‬

Room options

View all photos for Royal Room

Royal Room | 1 bedroom, minibar, in-room safe, desk

Royal Room

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | 1 bedroom, minibar, in-room safe, desk

Premium Suite

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 1011 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Poolside

Deluxe Room, 2 Queen Beds, Poolside | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Poolside

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Camino Real Hotel

4.5-star Santa Cruz hotel walkable to Ventura Mall
This hotel features a full-service spa, an indoor pool, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges, and a health club are onsite.
Camino Real Hotel offers 175 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate dining areas. 32-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages.
In addition to a full-service spa, Camino Real Hotel features a waterslide and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle.

Camino Real Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Tranquera - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Terraza Los Mangales - This restaurant serves breakfast, lunch, and dinner.
Irupe Cafe Bar - This café serves breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Irupe Cafe Bar
  • La Tranquera
  • Terraza Los Mangales

Things to do

  • Art gallery
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • Elevator

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 15 to July 15:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BOB 115 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Camino Real Hotel Santa Cruz
Camino Real Santa Cruz
Hotel Camino Real Hotel Santa Cruz
Santa Cruz Camino Real Hotel Hotel
Hotel Camino Real Hotel
Camino Real
Camino Real Hotel Hotel
Camino Real Hotel Santa Cruz
Camino Real Hotel Hotel Santa Cruz

Camino Real Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 369 reviews
Rating 8 - Good. 116 out of 369 reviews
Rating 6 - Okay. 34 out of 369 reviews
Rating 4 - Poor. 9 out of 369 reviews
Rating 2 - Terrible. 7 out of 369 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ammenities were great
Stayed 1 night in Nov 2024

8/10 Good

Salomon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pros: Service, food, pool, location cons: rooms are outdated
Stayed 1 night in Nov 2024

8/10 Good

mario

Stayed 4 nights in Oct 2024

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
loved the pool!
Stayed 2 nights in Jul 2024

10/10 Excellent

E Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Santa Cruz, Bolivia
Great location in Santa Cruz Bolivia, within walking distance of the Ventura Mall, the M40 building and Hipermaxi. Safe, comfortable and well maintained.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sergio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great hotel
Stayed 2 nights in Aug 2024

8/10 Good

William

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4⭐️ but I would go 4 1/2 IF I COULD. Everything was really good With the exception of checking in, and the knew rule they have at the pool. CHECK IN: At my check-in the girl was very dismiss some of the questions I had, and just made me feel like if I was a bother to her, Maybe because I had driven for about 19 hours and I look like crap. I came with a friend and his family as well and he also looks like crap. POOL🏊 : my family and my friends family went to the pool While I went to go get food, when my wife calls me and tells me that my girls are shivering outside of the pool and the pool guy would not give them a towel to dry up. This got me pretty upset because you have eight children shivering in the cold and you will not give them a towel because you need a card that nobody gave us when we checked in. The young man pointed to a paper sign at the towel station and said “it says you need a card on this paper sign“. How am I supposed to know or read from the lobby at my check-in that there was a sign somewhere outside that said I need a card. I think the card policy for the towels is absolutely absurd because of the caliber this hotel is supposed to be. I don’t think you get many Towel thieves, To cause you to enforce such a rule. 🤦🏻‍♂️ EVERYTHING ELSE WAS EXCELLENT 5⭐️: We stayed in the pool till dark and nobody Gave us a hard time. ⭐️⭐️DYAN⭐️⭐️ is a Jewel 💎. I would give that woman a raise. She always makes Our vacation special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matias

Stayed 2 nights in Jul 2024

6/10 Okay

ALEJANDRO

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Good hotel and conveniently located. Staff was good except the guy at the pool. He charged us more than what we ordered and he made 2 drinks but barely had any alcohol. Be careful with the pool bar. Indoor pool was great and rooms are good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 6 nights in Jun 2024

8/10 Good

Sussel

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Business traveler
Excelente!!!
Excelente hotel, muy confortable. Lo único malo es que no se puede desayunar con la ropa que saldrás al trabajo, hay mucho olor a comida en el restaurante y se queda en la ropa.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Marta

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice area around. Many restaurants. Walkable
Stayed 2 nights in Mar 2024

10/10 Excellent

Óscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 1 night in Mar 2024

10/10 Excellent

Óscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 1 night in Mar 2024

10/10 Excellent

Keith C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

jiaju, la paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024

10/10 Excellent

Fu Ren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good staff, would come back
Stayed 1 night in Jan 2024

10/10 Excellent

E Gary

Stayed 13 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

WALTER

Stayed 2 nights in Oct 2023

4/10 Poor

Julio

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023