Buganvillas Hotel Suites & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Buganvillas Hotel Suites & Spa

Aerial view
Exterior
Reception
Sports facility
Lobby lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Roca y Coronado No. 901, Santa Cruz, 2218
  • La Recova Artisan Walk
    6 min drive
  • Artecampo
    6 min drive
  • San Lorenzo Cathedral
    7 min drive
  • Santa Cruz (SRZ-El Trompillo)
    12 min drive

Room options

Family Suite

  • 1249 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Suite

  • 1335 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Executive Suite

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 1249 sq ft
  • Sleeps 3
  • 2 King Beds

Grand Suite

  • 1335 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Suite, 4 Bedrooms

  • 1776 sq ft
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

Double Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

3-Bedroom Apartment

  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

2-Bedroom Apartment

  • Sleeps 4
  • 2 Full Bed(s)

2-Bedroom Apartment

  • Sleeps 2
  • 1 Full Bed(s)

4-Bedroom Apartment

  • Sleeps 7
  • 3 Full Bed(s) and 1 Twin Bed(s)

Similar properties

About this property

Buganvillas Hotel Suites & Spa

4-star Santa Cruz hotel with 1 restaurants, connected to the convention center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Buganvillas Hotel Suites & Spa offers 76 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations have separate dining areas. Beds feature down comforters and premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers.

Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Buganvillas Hotel Suites & Spa provides an outdoor tennis court and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Buganvillas Hotel Suites & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Soho - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BWP 10 for adults and BWP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Soho

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and March 27.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BWP 31 per night
Cribs (infant beds) are available for BWP 31 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BWP 10 for adults and BWP 10 for children
  • Airport shuttle fee: BWP 16 per person (one-way)
  • Airport shuttle fee per child: BWP 16 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BWP 31 per night
  • Rollaway bed fee: BWP 31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Buganvillas Hotel Suites
Buganvillas Hotel Suites Santa Cruz
Buganvillas Suites
Buganvillas Suites Santa Cruz
Buganvillas Suites & Spa
Buganvillas Hotel Suites & Spa Hotel
Buganvillas Hotel Suites & Spa Santa Cruz
Buganvillas Hotel Suites & Spa Hotel Santa Cruz

Buganvillas Hotel Suites & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 90 reviews" "
Rating 8 - Good. 35 out of 90 reviews" "
Rating 6 - Okay. 13 out of 90 reviews" "
Rating 4 - Poor. 8 out of 90 reviews" "
Rating 2 - Terrible. 8 out of 90 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ms

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely satisfy with the service that this resort provided to us. Definitely will return back. Follow me on YouTube #TeamWithERVING
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, had a great time. Fantastic location.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They dont have the free airport shuttle Food and restaurant is pretty good Clean and comfy bed
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
First a lot of noise,they were construction workers at 7am making a lot noise as you can image. Terrible used bed very old. The rest staff was exelent
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located to the to the west of the city, Buganvillas is a more a resort than a hotel and should be advertised as such, ideal for family relax time, Buganvillas provides most amenities that a 5-star hotel will provide. LOCATION: West of the city, taxies from Viruviru will bring you in for Bs70. A food court can be found within walking distance as well as a Hypermaxi (a grocery store). Nearby there is also a traditional restaurant: La Olla Tarijena where you can try some of the Bolivian delicacies. The Fexpo Feria Santa Cruz is around the corner a showroom for local businesses that operate once or twice a year. TRANSPORTATION: The hotel has its own agreement with a taxi company, you pay Bs20 more per ride (or so) but the taxies are clean and equipped with functional AC which in Santa Cruz is definitely a plus. Uber is available in Santa Cruz, another great transportation option. CHECKING PROCESS: Fast and effective, access to premises is gated and guarded, controlled on the per individual basis, the sense of security is high. The hotel property is fully fenced. The checking process is convenient and fast, the staff is polite, well trained and quick to address any difficulties. A bell-boy will assist you carrying your luggage to your suite which can be a bit of a walk as the hotel (I should say resort for easy understanding), may require that you walk thru a few streets before you get to your assigned room. A small elevator will bring you to the upper rooms.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
great outside stuff but the apartment is very dated. it was nice to stay but the A.C. didn´t work very good.
Stayed 1 night in Oct 2018

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pools, parks for children, many walkable areas
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2018

8/10 Good

Mayer

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
Great hotel to stay the location is great and the room are comfortable. The only complaint that I have is that the wifi only worked in the main living area and not in the bedrooms.
Stayed 1 night in Jun 2017

10/10 Excellent

Ceci, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis within the city
Wonderful place a bit outdated but still the kind of oasis you look for being in a city with great ways to go everywhere else and still come back to the nature and quietness of the pool and just seating outside of your room or balcony.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel with nice gardens.
The hotel has a very relaxing atmosphere and is relatively well located for the business traveller.

8/10 Good

Daniel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with family environment.
I was on a business trip and spent only one night at the hotel. The lobby, cleaning and breakfast staff were all extremely nice and helpful.

6/10 Okay

OREN

Liked: Staff & service, room comfort

8/10 Good

Juan J

Liked: Staff & service, property conditions & facilities, room comfort
The room had 2 bathrooms but only one worked. Also I asked for a room with 1 king size bed and 2 individual beds and only had 2 kings. Besides that its all good.

6/10 Okay

Verified traveler

8/10 Good

Juan Enrique, Houston

Liked: Cleanliness, staff & service, room comfort
Its ok for business trip
Hotel is old but they have a very good service and the rooms are big and clean. I stay 2 days ans i enjoy it. Internet does not work in rooms have to go to the living room area

4/10 Poor

Cyrus, Denver

Disliked: Staff & service, property conditions & facilities
A lot nicer on the picture than reality
Way over rated as a five stars as it can only be 2-3 one!

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Service was ok, wifi poor in room, clean overall. I would stay here again