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Apart Hotel Buen Retiro

3.0 star property

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Photo gallery for Apart Hotel Buen Retiro

Courtyard
Family Apartment, 2 Bedrooms, Kitchen | Private kitchen
Reception
Economy Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets
Family Apartment, 2 Bedrooms, Kitchen | Living room | 42-inch Smart TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Florida 432, Santa Cruz
  • La Recova Artisan Walk
    ‪5 min walk‬
  • Plaza 24 de Septiembre
    ‪7 min walk‬
  • San Lorenzo Cathedral
    ‪8 min walk‬
  • Santa Cruz (SRZ-El Trompillo)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom, Private Bathroom

Executive Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Executive Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Bedroom, Private Bathroom

Economy Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Triple Room, 1 Bedroom, Private Bathroom

Family Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Family Triple Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room, 1 Bedroom, Private Bathroom

Superior Twin Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Superior Twin Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Down comforters, individually furnished, free WiFi, bed sheets

Economy Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room, 1 Bedroom, Kitchen

Family Twin Room, 1 Bedroom, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Twin Room, 1 Bedroom, Kitchen

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Twin Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom, Private Bathroom

Economy Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Economy Triple Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Kitchen

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Down comforters, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Down comforters, individually furnished, free WiFi, bed sheets

Executive Room, 2 Bedrooms

  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Kitchen

Family Room, 2 Bedrooms, Kitchen | Down comforters, individually furnished, free WiFi, bed sheets

Family Room, 2 Bedrooms, Kitchen

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room, Private Bathroom

Down comforters, individually furnished, free WiFi, bed sheets

Economy Single Room, Private Bathroom

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room, 1 Bedroom, Private Bathroom

Superior Triple Room, 1 Bedroom, Private Bathroom | Down comforters, individually furnished, free WiFi, bed sheets

Superior Triple Room, 1 Bedroom, Private Bathroom

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Reception

Lido Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (6)
The price is $42
per night
$42 total
includes taxes & fees
Mar 18 - Mar 19
Lido Hotel

About this property

Apart Hotel Buen Retiro

3-star Santa Cruz hotel walkable to La Recova Artisan Walk
A restaurant, a coffee shop/cafe, and 24-hour room service are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Apart Hotel Buen Retiro offers 13 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This Santa Cruz hotel also offers tour/ticket assistance, a garden, and a picnic area.

Apart Hotel Buen Retiro has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM.
Apart Hotel Buen Retiro has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Apart Hotel Buen Retiro Santa Cruz
Apart Buen Retiro Santa Cruz
Apart Buen Retiro
Apart Hotel Buen Retiro Hotel
Apart Hotel Buen Retiro Santa Cruz
Apart Hotel Buen Retiro Hotel Santa Cruz

Apart Hotel Buen Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a pleasant stay. The hotel was centric and walkable to the city's center. The amenities and rooms were adequately stocked and the staff was friendly and helpful. Uber is an economic and accessible option to explore the rest of the city.
Stayed 4 nights in Oct 2024

8/10 Good

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
So close to Plaza Principal. The staff ... Anfrea and Fabiola always treat like I am family. Always very helpful. I will be staying there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A valué option to stay
Once you walked into the door, it was cozy inside, safe, clean and staff very friendly , walking distance to city center.
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Good shower with plenty of hot water. 5-10 minutes walk to central plaza. Would have preferred Bolivian coffee to Nescafe at breakfast time.
Stayed 2 nights in Apr 2024

10/10 Excellent

ernesto alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very good location inside downtown and it fulfilled my needs. What is outstanding to me is the polite and sympathetic way the personnel interacts with the hosts. Very nice people. Thanks a lot!
Stayed 3 nights in Jul 2023

10/10 Excellent

Kaml

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Agnieszka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pleace!
Is very good pleace fir stay in Santa Cruz. I come back! Is cleaning, frendly and possible late checkout. For my is importante, really. Thx
Stayed 1 night in Apr 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, my check-in with desk clerk Fabiola was first rate. She was gracious and totally professional. She even carried my two bags up a flight of stairs and refused my tip. It's located just a few blocks from Plaza 24th de Septiembre, a favorite place for locals and tourists. Very clean and quiet place. And, hot water is almost instant. Very nice place at great prices.
Stayed 4 nights in Mar 2023

2/10 Terrible

Warren

This hotel has been closed. It is a scam. You should remove them from Expedia so that they can't solicit further travellers.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
I was told that my reservation was canceled, but i still got charged. The building is in poor condition and there is no hot water...
Stayed 1 night in Jul 2021

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find, very convenient
Good budget hotel. Ticks every box for basics: good front of house and cleaning staff; free toiletries; excellent WiFi; basic but tasty breakfast; reliable airport pickup. A 5-10 minute stroll to the city centre depending on pace.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well after travelling in remote Andes, my own bath was a highlight. Having wifi and TV were nice. Place clean, they catered to my disabilities. Staff extremely friendly and helpful. Asked about a box and packing tape as suitcase getting overweight. Since use a cane they had a boy did the running around for me. Given excellent directions to post office and night market. This was a day of rest after 6 days in road tour and a new tour on the road the next day. I rebooked for two nights after my tour.
Stayed 2 nights in Apr 2019

6/10 Okay

JJ, Ky

Enjoyed our stay. Would stay again. Simple but very kind.
Stayed 20 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Yoly, Florida

Liked: Cleanliness, staff & service, room comfort
Great Costumer Service, felt like home...
Stayed 5 nights in Jul 2018

10/10 Excellent

peter, santa cruz bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of room full kitchenette small shower
Very friendly and helpful staff close to most amenities not far to downtown shopping centres and restaurants
Stayed 7 nights in Jul 2018

8/10 Good

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option good price.
Located walking distance to the town center. The neighborhood is a bit decayed but very safe. Super market two blocks away en route to city center.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Worth the Stay
The apartment was massive and very comfortable. There was more than enough to be able to cook all your own meals. There was slight damage to the fridge and in the floor of the shower - but still everything worked well and was extremely well presented. It was near a supermarket and close to many other amenities.
Stayed 2 nights in Mar 2018

8/10 Good

James, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My time at Apart Hotel Buen Retiro was pleasant. The staff is very friendly and helpful. Rooms are a good size and include everything their website states. It is well located and within walking distances of numerous restaurants, banks, museums, and shopping establishments.
Stayed 13 nights in Jan 2018

8/10 Good

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo x benefício.
Excelente custo x benefício! Staff prestativo e alegre! Muito bem localizada. Café da manhã ótimo! Muito perto da Plaza 24 Septiembre. Mercado a 2 quadras. Quarto grande e limpo. Internet ótima. Quando voltar a Santa Cruz, ficarei lá de novo.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
É um hotel excelente. Limpo, tranquilo e com um bom atendimento !!! Nota 10
Stayed 1 night in Aug 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt och prisvärt hotell
Hotellet är centralt beläget och mycket prisvärt, allt man kan behöva finns i rummet. Personalen är trevliga och hjälpsamma. Sköna sängar är ett plus.
Stayed 1 night in Jul 2024